Clinical Team Manager Mersey Care NHS Foundation Trust

We are looking for a Clinical Team Manager that is committed, innovative, and has the vision and leadership skills to lead our Southport CORE24 service. You will lead a multidisciplinary team working to ensure that Southport General Hospital is supported in the effective assessment and treatment of service users with mental health issues. This will include providing responsive, emergency assessments within the A&E Department as well as mental health liaison to the wards. We are looking for an individual who is passionate about urgent mental health care, with a desire to continually improve what we do.

In this position you will play a key role in leadership and continued development of the service, working closely with the leadership team as well as developing relationships with key figures from the acute Trust. The role will include:

• Assist in the development and implementation of integrated care pathways.
• Work in a professional and collaborative manner with the multi-disciplinary team.
• Participate and promote positive intra-agency working.
• Support the formulation and implementation of clinical and operational practices and procedures.
• Participate in the recruitment, selection, and induction of new staff.
• Assist in the management and coordination of all services delivered to the service user.
• Ensure effective processes of communication are established, maintained, and regularly evaluated within designated team.
• Provide performance information, analysing to ensure patients are receiving timely access to services.

Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales, and the Midlands. We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction, and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.

At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable, and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so. Flexible working requests will be considered for all roles.

Assist in the development and implementation of integrated care pathways, including appropriate service user referrals and models of care. Participate in case supervision to monitor clinical standards of service user care and documentation. Participate in regular clinical supervision as per Trust policy. Ensure the clinical environment is conducive to promote service users health, safety, and well-being, thereby preserving and respecting each service user’s personal dignity, privacy, religious, and cultural beliefs. Ensure record keeping in accordance with professional and Trust standards. Participate in the referral process, including the assessment of patients in accordance with the agreed care pathway and the completion of quality reports, where appropriate. Responsible for the assessment of care needs and the development, implementation, and evaluation of programmes of care without supervision and act as care co-ordinator, as required. Participate and assist in setting standards of service user care based on sound research findings.

MANAGERIAL

• Deputise for the Operational Manager, as required.
• Undertake delegated responsibilities as agreed with Operational Manager.
• Support the formulation and implementation of clinical and operational practices and procedures, as appropriate.
• Participate in the recruitment, selection, and induction of new staff.
• Participate in the team’s emergency self-harm rota requirement based on service needs.
• Assist in the management and coordination of all services delivered to the service user within the clinical area.
• Support the implementation, monitoring, and updating of an operational policy and philosophy for the clinical area.
• Ensure the principles of clinical governance are incorporated in service delivery in maintaining a high quality service based on agreed clinical standards.
• Ensure that service users are cared for within the confines of their respective Mental Health Act status and adhere to the requirements of the MHA 1983 and the corresponding Code of Practice. This may include liaison with the home office for restricted service users.
• Ensure adherence and implementation of Effective Care Coordination.
• Ensure that Trust policies and procedures are adhered to.
• Assist in the development of local protocols to ensure a high standard of service delivery is achieved and maintained.
• Support the process of staff participation in the formulation of new ideas/suggestions to improve service user care and service delivery.
• Provide effective leadership within the designated team.
• Provide statistical information as required.
• Assist in the maintenance and updating of the team’s equipment inventories and service schedules. Ensure regular servicing, maintenance, repair or replacement, as required, adhering to Health & Safety, COSHH, and Medical Devices Agency regulations.
• Ensure effective processes of communication are established, maintained, and regularly evaluated within designated team.
• Assist in the investigation of complaints and incidents at team level in accordance with Trust policy.
• Participate in Serious Untoward Incident investigations/reviews, as required.
• Coordinate utilities, equipment, and services and report/refer issues to respective managers, where necessary.
• Provide relevant staff with the necessary management supervision regarding the coordination and delegation of duties to ensure a comprehensive and consistent delivery of care is maintained.
• Ensure that the practice of the clinical area adheres to the Trust’s policies and procedures.
• Participate in managerial supervision.
• Appropriate participation in managing performance of staff, as required.
• Appropriate participation in managing attendance of staff, as required.

This advert closes on Sunday 12 Jan 2025.