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- Tasks: Support live services, resolve customer issues, and maintain system operations.
- Company: Join a company dedicated to sustainability and innovation in IT solutions.
- Benefits: Enjoy 26 days annual leave, flexible work options, and great employee perks.
- Why this job: Be part of a dynamic team, enhance your skills, and make a real impact.
- Qualifications: Experience with Linux systems and scripting; transferable skills are welcomed.
- Other info: One-stage interview process; we value diversity and encourage all applicants.
The predicted salary is between 36000 - 60000 £ per year.
Location – Stevenage
Our purpose is to make the world more sustainable by building trust in society through innovation. As a Linux Engineer, you will play a crucial role in supporting our live services. We require an experienced Linux engineer seeking to build skills in current and new technologies. You will join our established team supporting customers' IT systems. This is a customer-facing role, so excellent communication skills are essential. You will support high-profile customers through the implementation and configuration of complex IT solutions.
Your role:
- Receive & review customer-related system issues via a ticketing system and resolve issues to maintain system operational states within SLA and KPI targets.
- Review and produce documentation, record processes to enable first-time fixes and quick resolutions.
- Monitor system status and report issues promptly to service management and relevant teams.
- Maintain high customer satisfaction by clarifying needs and ensuring they are met within your support role.
- Provide support for servers & applications, utilize automation, build images, and configure Linux Servers.
- Develop strong scripting skills (Python, Bash, KSH) and nurture junior team members through training.
- Contribute to new work requirements as directed by Service Delivery Managers.
- Become security cleared to a high level.
Working hours: Monday to Friday, 0700 – 1900, with rotating early or late shifts (e.g., 0700-1530 & 1030-1900). Opportunities for shared work from home when permitted.
Your experience and skills:
- Good understanding of IT support, teamwork, and communication.
- Experience with Linux systems, legacy Unix OS (Solaris), RHEL (5.x to 9.x), Debian (10.x, 11.x).
- Scripting and automation skills (Python, Bash, KSH, Ansible).
- Experience with VMWare, backups (NetApp, San, Cohesity), and understanding of security frameworks.
- Knowledge of hardware components and system performance analysis.
Note: Apply even if you do not meet all requirements; transferable skills are valued. Must be willing to undergo security clearance.
Benefits:
- 26 days annual leave plus public holidays (3 flexible).
- Pension with double matching contributions up to 10%.
- Life assurance, incentive plans, flexible benefits, employee discounts, assistance programs.
Recruitment process: One-stage interview process. We are a Disability Confident Employer and encourage disabled applicants to apply.
Our commitments: Recognized as a responsible employer committed to diversity and inclusion, supporting various equality standards and initiatives.
LINUX Engineer employer: Fujitsu
Contact Detail:
Fujitsu Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land LINUX Engineer
✨Tip Number 1
Familiarise yourself with the specific Linux distributions mentioned in the job description, such as RHEL and Debian. Having hands-on experience or projects that showcase your skills with these systems can set you apart from other candidates.
✨Tip Number 2
Since this role is customer-facing, practice your communication skills by explaining technical concepts to non-technical friends or family. This will help you articulate your thoughts clearly during interviews and demonstrate your ability to maintain high customer satisfaction.
✨Tip Number 3
Brush up on your scripting skills, particularly in Python and Bash. Consider creating small automation scripts or contributing to open-source projects to showcase your abilities. This practical experience can be a great talking point in your interview.
✨Tip Number 4
Research the company’s commitment to sustainability and innovation. Being able to discuss how your values align with theirs during the interview can demonstrate your genuine interest in the role and the organisation.
We think you need these skills to ace LINUX Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Linux systems and scripting skills. Emphasise any relevant projects or roles that demonstrate your ability to support IT services and communicate effectively with customers.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company’s mission of sustainability. Mention specific experiences that showcase your problem-solving skills and ability to work in a team, particularly in customer-facing situations.
Showcase Technical Skills: Clearly list your technical skills related to Linux, automation, and any other relevant technologies. Provide examples of how you have used these skills in previous roles to resolve issues or improve processes.
Prepare for the Interview: Research common interview questions for Linux Engineers and prepare your answers. Be ready to discuss your experience with ticketing systems, system monitoring, and how you handle customer interactions. Highlight your willingness to learn and adapt to new technologies.
How to prepare for a job interview at Fujitsu
✨Showcase Your Technical Skills
Be prepared to discuss your experience with Linux systems and scripting languages like Python, Bash, and KSH. Highlight specific projects or challenges you've tackled that demonstrate your technical expertise.
✨Emphasise Communication Abilities
Since this role is customer-facing, it's crucial to showcase your communication skills. Prepare examples of how you've effectively communicated complex technical issues to non-technical stakeholders in the past.
✨Demonstrate Problem-Solving Skills
Expect to be asked about how you handle system issues. Prepare to discuss your approach to troubleshooting and resolving problems, particularly in high-pressure situations, while maintaining service level agreements.
✨Prepare for Team Dynamics
As you'll be working within a team, think about how you can contribute to team success. Be ready to share experiences where you've collaborated with others, mentored junior members, or contributed to team projects.
