Assistant Team Leader

Assistant Team Leader

Edinburgh Full-Time No home office possible
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At a Glance

  • Tasks: Assist in managing daily kitchen operations and support team development.
  • Company: Join Pasta Evangelists, a vibrant food service company passionate about pasta.
  • Benefits: Enjoy competitive pay, monthly bonuses, free products, and team socials.
  • Why this job: Be part of a dynamic team, enhance your skills, and make a real impact.
  • Qualifications: Experience in fast-paced kitchens, strong communication skills, and a passion for quality.
  • Other info: Flexible hours from 10am to 2am, with opportunities for growth.

Assist the Team Leader in the management of the day to day aspect of the Pasta Evangelists Kitchen. Make sure that Food/Health and Safety regulations are complied and collaborate coaching, supporting and motivating all employees.

Department: Takeaway

Location: Cloud Kitchen - Edinburgh

Compensation: £12.00 - £14.00 / hour

Opening hours: from 10.00am to 2.00am from Monday to Sunday

What you'll do at Pasta Evangelists:

  • Attend meetings when required
  • Embrace and embed new changes in PE systems and processes.
  • Help the Team Leader to train the new starters according to the company guidelines.
  • Coaching and supporting team members in their development.
  • Highlights high performing individuals.
  • Track team absences and report them to your Team Leader.
  • Make sure all statutory and company Health, Safety and Food Hygiene regulations are complied and report to your Team Leader in case corrective actions are required.
  • Help to create a customer focused environment.
  • Manage and report all customer complaints (including food poisoning and Foreign body allegation) in line with company policy.
  • Implement the lead from the front mindset and set a clear example of Product quality for all to follow.
  • Consistently seek to maximise the products available at all times, increasing sales and customer satisfaction.
  • Assist the Team Leader in the communication of Sales Goals, striving to consistently exceed sales targets.
  • Train the team on all new products enabling them to drive sales.
  • Maximise the profitability of the Kitchen by understanding and controlling all kitchen costs (e.g. labour, food).
  • Review all daily paperwork to ensure compliance and report to the Team Leader where necessary.

Who you are:

  • You've worked in a fast-paced kitchen or food retail environment before and understand how priorities can quickly change.
  • You are customer-focused, and enjoy interacting with customers.
  • You don't turn a blind eye to issues….. you jump on them and have a desire to solve them!
  • You have a strong desire to fight for the product quality and will go the extra mile to deliver a strong customer experience.
  • You are hugely detailed oriented and don't ever cut corners.
  • You love working in a team and helping to manage other chefs in the kitchen!
  • You can clearly communicate both verbally and in writing.
  • A pasta lover!

What we can offer:

  • £12 per hour - £13 per hour from midnight onwards
  • Monthly bonus according to site performance
  • Join a dynamic, fast-moving & diverse team
  • Regular team socials
  • Free Pasta Evangelists products
  • Referral Scheme bonus
  • Cycle to work scheme
  • Development Opportunities - you can grow inside the business

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Information Technology

Industries: Food and Beverage Services

Assistant Team Leader employer: Pasta Evangelists

Pasta Evangelists is an exceptional employer, offering a vibrant work culture within our Cloud Kitchen in Edinburgh. With competitive pay rates, monthly performance bonuses, and opportunities for personal development, we foster a supportive environment where team members can thrive. Join us to be part of a dynamic team that values collaboration, customer satisfaction, and the joy of creating delicious pasta dishes.
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Contact Detail:

Pasta Evangelists Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant Team Leader

✨Tip Number 1

Familiarise yourself with the specific food safety and hygiene regulations relevant to the role. Being knowledgeable about these standards will not only help you in the interview but also demonstrate your commitment to maintaining high-quality kitchen practices.

✨Tip Number 2

Showcase your experience in coaching and supporting team members during your interactions. Prepare examples of how you've successfully motivated others in a fast-paced environment, as this is a key aspect of the Assistant Team Leader role.

✨Tip Number 3

Research Pasta Evangelists and their product offerings thoroughly. Understanding their menu and being able to discuss how you can contribute to enhancing customer satisfaction will set you apart from other candidates.

✨Tip Number 4

Prepare to discuss how you handle customer complaints and resolve issues effectively. Highlighting your problem-solving skills and customer-focused mindset will resonate well with the hiring team.

We think you need these skills to ace Assistant Team Leader

Leadership Skills
Coaching and Mentoring
Food Safety Knowledge
Health and Safety Compliance
Customer Service Orientation
Problem-Solving Skills
Communication Skills
Team Management
Attention to Detail
Sales Target Awareness
Time Management
Adaptability in Fast-Paced Environments
Conflict Resolution
Training and Development

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in fast-paced kitchen or food retail environments. Emphasise any previous roles where you assisted in team management, training, or customer service.

Craft a Strong Cover Letter: In your cover letter, express your passion for food and customer service. Mention specific examples of how you've solved issues in previous roles and how you can contribute to creating a customer-focused environment at Pasta Evangelists.

Showcase Your Teamwork Skills: Highlight your ability to work in a team and support colleagues. Provide examples of how you've coached or motivated team members in the past, as this is crucial for the Assistant Team Leader role.

Demonstrate Attention to Detail: Since the role requires compliance with health and safety regulations, mention any experience you have in maintaining standards in a kitchen environment. This could include managing paperwork or ensuring product quality.

How to prepare for a job interview at Pasta Evangelists

✨Show Your Passion for Food

As a pasta lover, make sure to express your enthusiasm for food during the interview. Share your favourite pasta dishes and any relevant experiences in the kitchen that highlight your love for cooking and quality ingredients.

✨Demonstrate Team Leadership Skills

Since the role involves assisting the Team Leader, be prepared to discuss your experience in coaching and motivating team members. Provide examples of how you've successfully led a team or supported colleagues in a fast-paced environment.

✨Highlight Your Attention to Detail

The job requires a strong focus on health and safety regulations. Be ready to talk about your experience with compliance and how you ensure that standards are met in the kitchen. Mention specific instances where your attention to detail made a difference.

✨Prepare for Customer Interaction Scenarios

Customer service is key in this role. Think of examples where you've handled customer complaints or provided exceptional service. Show that you can maintain a customer-focused mindset even in challenging situations.

Assistant Team Leader
Pasta Evangelists
Location: Edinburgh
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