Residential Team Leader

Role Overview

We are seeking a Team Leader to join our exceptional team based in Coventry. We need someone with the passion and determination to go the extra mile to create a home that everyone truly deserves. This includes creating a space brimming with activity, new experiences, and, most importantly, fun and laughter.

You will be fully supported in your new role with a comprehensive induction programme and ongoing development. This role is both rewarding and challenging, requiring strong commitment to our values and the ability to handle difficult situations with resilience.

Key Responsibilities

• Promote and adhere to the workplace values of Dignus Group (Resilience, Courage, Integrity, Respect, Confidence and Innovation)
• Provide supervisory control and direction in relation to staff duties and responsibilities
• Take responsibility for planning shifts and ensuring the smooth running of the service
• Contribute to team and staff meetings to facilitate and encourage good communication and staff development
• Assist with recruitment and retention of staff including induction training for all new team members
• Supervision of new starters during their probationary period to ensure they receive the best in class support
• Undertake supervisions, addressing performance issues and identifying training and development needs
• Promote, safeguard and protect the welfare of each Person we Support
• Establish and maintain positive and trusting relationships with the People we Support
• Manage behaviour positively and assertively by working in line with specified care and risk assessment management plans
• A desire to learn, we provide training and apprenticeships for you to achieve your full potential
• Successful applicants will be subject to a DBS check at enhanced level
• A good standard of written and verbal English
• Proven experience of supporting adults or young people

Person Specification

• You are able to provide emotional and social support whilst promoting dignity and respect
• You show integrity by conducting yourself ethically, honestly and honourably
• You possess the moral strength to do what is right at all times
• You show resilience by never giving up or compromising on quality
• You are confident to challenge ways of working to encourage new ideas and achieve positive outcomes

What We Offer

• Comprehensive training and development opportunities
• Flexible Working
• Additional annual leave entitlement at key milestones
• Early pay – access to your pay as you earn
• 2x Salary Life Insurance
• Overtime (when available)
• Employee Referral Scheme
• Employee Assistance Programme (EAP)
• Supportive and inclusive work environment
• Access to fully funded apprenticeships

If you have challenges understanding any of the above values or behaviours and how you may have demonstrated these, please contact us for an informal chat.

We are committed to providing disabled and neurodivergent applicants with any reasonable adjustments or accommodations needed. Therefore, please let us know if you require any reasonable adjustments as part of the recruitment or interview process. We are happy to help and can make suggestions if you are unsure about what is available.