Head of Operations and Compliance

Location: Reading, Berkshire - With travel to other sites when required covering Thames Valley and London

Salary: Competitive + Car Allowance + Private Healthcare

Working Hours: Monday - Friday 0800 - 1700

Benefits: Car Allowance, Private Healthcare, 25 days holidays + Bank holidays, Health Cash Plan, Discount Shopping, Gym, Days Out, Learning & Development opportunities, Paid Volunteering Days, plus many more.

About EMCOR UK: At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations. Our purpose is to “create a better world at work”. Using our unique insight platform, "One Data World," we harness data-driven intelligence to make informed decisions, adapting our services to meet our customers’ evolving requirements. This allows us to cultivate an enhanced workplace experience for their teams whilst optimising efficiency, meticulously managing every asset, and minimising their impact on the planet. All supported by our commitment to safety, compliance, and assurance. Our partnering approach empowers our customers to shape a better future.

Role Overview: Due to growth EMCOR UK are currently recruiting for a Head of Operations and Compliance for one of our major customers in Reading. As the Head of Operations and Compliance who will provide engineering leadership and ensure the site remains technically compliant.

What you will do:

• To ensure the account is always technically compliant and this can be evidenced.
• To advise and guide the Senior Account Manager and Account Director on all technical matters.
• To provide engineering leadership and assurance across the account to support the delivery of fully compliant and optimised asset management and maintenance delivery.
• To be an active and accountable member of the account Senior Leadership Team.
• To deliver engineering operational excellence through process improvements and innovation to satisfy customer needs and deliver profitable sustainable results.
• Direct and oversee the engineering and compliance teams.

Person Specification Who you will be:

• A proven successful record of accomplishment working at Senior Engineering Operations Level, ideally gained within a regulated environment.
• Technical knowledge of managing compliance risk, demonstratable knowledge of statutory and mandatory regulations relating to safe working practices.
• Experience of working with quality management systems with a high degree of procedural, technical and HSE compliance.
• A thorough knowledge of outsourced facilities services within the UK, including hard FM service lines and directly delivered complex projects including M&E, building and civils activities.
• An effective and progressive leader with experience of directing and developing multi-disciplined engineering teams in a demanding environment.
• An experienced leader of change with the ability to lead and direct others towards acceptance of new business ideas, methods and working practices.
• A clear understanding of transformational leadership and an ability to change culture and behaviours.
• Ability and experience in developing strong relationships with key customers to support strategic account development and long-term sustainable and profitable tenure.
• Understanding of Asset Management Strategy and ISO 55000 series best practice.
• Experience in working with CMMS/CAFM systems, maintenance planning, scheduling and mitigation Management.

At EMCOR UK, we embrace and celebrate diversity in all its forms. We welcome applicants from all backgrounds and experiences, regardless of age, race, gender, sexual orientation, religion, disability, or any other characteristic that makes you unique. We believe that a diverse and inclusive workforce fosters creativity, innovation, and better problem-solving. We encourage applications from all candidates and are committed to providing equal opportunities for employment and growth, supported by our inclusive policies and practices. Join us in our endeavour to build a culture of mutual respect and equity, a place where every voice is heard, and every individual is championed. Join us in building a better world at work.

Additional Benefits: Industry leading maternity & paternity policies, Refer a friend scheme – worth £500 per referral, GEMS – Internal recognition scheme with vouchers for Amazon and retail/dining, Discount shopping, gym, mobile, family activities, insurance, dining experiences, car leasing and breakdown cover, Bike To Work Scheme, Health cash plan - Benefits covered include optical, physiotherapy and a health & wellbeing, Access to health assessments, Employee Assistance Programme - Offering guidance and advice on Personal, Health, Legal and Financial queries.