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- Tasks: Lead a dynamic team and drive your Pizzeria to success while ensuring top-notch customer experiences.
- Company: Join PizzaExpress, a beloved brand since 1965, known for its inclusive culture and delicious pizza.
- Benefits: Enjoy bonuses, free food on shift, discounts, and access to earned wages before payday.
- Why this job: Elevate your leadership skills in a fun, supportive environment that values diversity and personal expression.
- Qualifications: Leadership experience, financial management skills, and a passion for outstanding customer service are essential.
- Other info: Be part of a Top 10 Sunday Times Best Place to Work and make a real impact!
The predicted salary is between 28800 - 43200 £ per year.
Where those who love pizza can be their true self. Proud to be a Top 10 Sunday Times Best Place to Work 2023. Join our iconic Pizzerias as the second-in-command, where you'll lead with flair, honing your business skills. Dive into P&L management, seize sales opportunities, and drive your Pizzeria to commercial success. As a key player, you'll recruit, train, and coach a dynamic team, creating an unforgettable experience for customers. With development programmes and dedicated support, this is your chance to showcase your talent and elevate your leadership journey.
What you’ll do:
- Collaborate with the General Manager, providing support across all management tasks
- Maintain and uphold high standards consistently across quality, safety and food
- Lead and coach your team towards achieving outstanding success
- Strive for excellence in delivering memorable service to our customers
Who you are:
- Leadership Skills: Ability to inspire and lead a team effectively
- Financial Management: Exposure to managing a P&L, budgeting, or financial analysis to drive optimal performance
- Customer Service Excellence: Experience delivering outstanding service, understanding customer needs, and ensuring a memorable experience
Benefits:
- Bonus Scheme of up to 20%
- A share of Tronc*
- Free Food on shift
- Pension & Life Assurance
- 50% discount on food and drink when you’re not working
- Wagestream gives you access to up to 40% of your earned wages before payday
- Wellbeing Support for you and your family
- Referral Bonus of £1000 for referring managers
- Development and progression opportunities
Who we are:
We’ve been around since 1965, bringing pizza to the UK and have since grown to a multichannel, international brand. Our people are at the heart of our success and everything we do, and we believe you should always be able to express yourself. Our values are:
- Head: we’re customer-centric, commercially minded and obsessed by performance in all we do
- Heart: we show our heart, are honest with each other and value everyone’s diverse strengths
- Home: we create a home, where everyone has a place at our marble table and can truly express themselves every day
All together, we see this as using your head, showing your heart and feeling at home. Inclusivity and respect are at the heart of our business and are valued by our teams, customers, and suppliers. PizzaExpress and Milano is a place where everyone is welcome, and everyone belongs. That’s why we assess each application on the aptitude to do the job and nothing else. If you are invited to an interview, please let your interviewer know at the time of booking if you require any reasonable adjustments to be made for you.
*Tronc, or card gratuities, is a fair way to pay gratuities to our teams. All Tronc goes to you, shared between our waiting and non-waiting teams. You’ll get this at the end of each pay period, along with your normal pay and it’s one of the best perks about working in hospitality.
Deputy General Manager employer: RemoteWorker UK
Contact Detail:
RemoteWorker UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy General Manager
✨Tip Number 1
Familiarise yourself with PizzaExpress' values and culture. During your interview, demonstrate how your leadership style aligns with their focus on customer-centricity and inclusivity. This will show that you’re not just a fit for the role, but also for the company.
✨Tip Number 2
Prepare specific examples of how you've successfully managed P&L or driven sales in previous roles. Being able to discuss your financial management experience in detail will highlight your capability to contribute to the commercial success of the Pizzeria.
✨Tip Number 3
Research common challenges faced by Deputy General Managers in the hospitality industry. Be ready to discuss how you would tackle these issues, showcasing your problem-solving skills and proactive approach to leadership.
✨Tip Number 4
Network with current or former employees of PizzaExpress if possible. They can provide insights into the company culture and expectations, which can help you tailor your responses during the interview and make a strong impression.
We think you need these skills to ace Deputy General Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in leadership, financial management, and customer service. Use specific examples that demonstrate your ability to inspire a team and manage P&L effectively.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the role and the company. Mention how your values align with those of PizzaExpress and provide examples of how you have delivered outstanding customer service in the past.
Showcase Leadership Skills: In your application, emphasise your leadership skills. Provide examples of how you have successfully coached and developed a team, and how you have contributed to achieving business goals.
Highlight Financial Acumen: Demonstrate your understanding of financial management by discussing your experience with budgeting and P&L analysis. This will show that you are equipped to drive commercial success in the Pizzeria.
How to prepare for a job interview at RemoteWorker UK
✨Showcase Your Leadership Skills
As a Deputy General Manager, you'll need to inspire and lead your team effectively. Prepare examples of how you've successfully led teams in the past, focusing on your ability to motivate and coach others towards achieving outstanding results.
✨Demonstrate Financial Acumen
Since the role involves P&L management and budgeting, be ready to discuss your experience with financial analysis. Highlight specific instances where your financial decisions positively impacted business performance, showcasing your understanding of driving optimal results.
✨Emphasise Customer Service Excellence
This position requires a strong focus on delivering memorable customer experiences. Prepare to share stories that illustrate your commitment to customer service, including how you've identified and met customer needs in previous roles.
✨Align with Company Values
PizzaExpress values inclusivity, respect, and a customer-centric approach. Familiarise yourself with these values and think about how your personal values align with them. Be prepared to discuss how you can contribute to creating a welcoming environment for both staff and customers.
