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- Tasks: Lead partner engagement strategies and improve user experiences with tools and processes.
- Company: Lenovo is a global tech leader, focused on smarter technology for all.
- Benefits: Enjoy flexible working, a collaborative environment, and an attractive compensation package.
- Why this job: Join a forward-thinking team driving innovation and making a real impact in the tech industry.
- Qualifications: Bachelor's degree required; 5-8 years in B2B sales or enablement roles preferred.
- Other info: We value diversity and are an equal opportunity employer.
The predicted salary is between 43200 - 72000 £ per year.
We are seeking a highly motivated and experienced individual to join our Lenovo Experience Group (LXG) Partner Digital Experience team which owns and is responsible for managing and optimizing the suite of tools and technologies that enable our Partners, Sellers and support teams. The goal of this role is to ensure that our sales and support teams have the right tools, technologies, and optimal user experience to effectively engage with sellers and Partners to drive sales, and close deals. You will be responsible for the effectiveness, adoption and ultimately user satisfaction of an assigned set of tools solutions through the measurement of KPIs (e.g., OSAT) and feedback.
In this role, you will be focused on listening to our Sellers and Partners and improving their experience on deployed platforms. You will lead key initiatives that involve process improvements, tool usability, data insights, performance and adoption. We are seeking a highly skilled experience manager to join our team with the responsibility of delivering WW revenue growth, Partner Satisfaction, Ease of Use.
Key Responsibilities
- Own and define the vision and strategic roadmap for partner engagement in alignment with broader business objectives.
- Lead the development and execution of the partner portal strategy, including platform evaluation, optimization, and long-term scalability.
- Analyze, design, and improve end-to-end business processes to ensure seamless and efficient partner interactions across learning and development journeys.
- Act as a primary liaison between cross-functional teams and stakeholders (e.g., business operations, learning development, IT, partner support) to align on priorities and deliver coordinated outcomes.
- Drive global governance processes, ensuring progress tracking, accountability, and cross-team collaboration on strategic initiatives.
- Establish and monitor key performance indicators (KPIs) to evaluate portal usage, process effectiveness, and overall partner satisfaction.
- Champion a culture of continuous improvement, leveraging feedback, analytics, and industry best practices to drive innovation and process automation.
- Ensure compliance with internal standards, data governance, and relevant industry benchmarks.
- Translate platform insights and partner behavior analytics into actionable recommendations for business leaders and decision-makers.
- Lead internal training and change management efforts to ensure successful adoption of new tools, processes, and platform capabilities.
Qualifications
- Bachelors degree in business administration, Marketing, Information Technology, or related field (masters degree a plus).
- 5-8 years of experience in B2B/Channel sales and/or sales enablement roles; experience with channel partner relationship management.
- Experience with data analysis, reporting, and dashboards.
- Knowledge of user experience, data analytics, automation, and workflow optimization.
- Proficiency in analyzing sales data to derive actionable insights and continuously improve the sales process.
- Project management experience is a plus.
What We Offer
- A multitude of professional and personal opportunities.
- An open and stimulating environment within one of the most forwarding thinking IT companies.
- Flat structures and fast decision-making processes.
- A modern and flexible way of working to combine personal and professional life.
- An international team with a high focus on collaboration.
- Opportunities within Strong Employer Brand.
- Attractive compensation package.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.
Partner Enablement Experience Product / Process Owner employer: Lenovo
Contact Detail:
Lenovo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Partner Enablement Experience Product / Process Owner
✨Tip Number 1
Familiarise yourself with Lenovo's products and services. Understanding their full-stack portfolio will not only help you in interviews but also demonstrate your genuine interest in the company and its mission.
✨Tip Number 2
Network with current or former employees of Lenovo, especially those in similar roles. They can provide valuable insights into the company culture and expectations, which can be a game-changer during your application process.
✨Tip Number 3
Prepare to discuss your experience with data analysis and user experience design. Be ready to share specific examples of how you've improved processes or tools in previous roles, as this aligns closely with the responsibilities of the position.
✨Tip Number 4
Stay updated on industry trends related to partner enablement and sales optimisation. Being knowledgeable about current best practices will allow you to speak confidently about how you can contribute to Lenovo's goals.
We think you need these skills to ace Partner Enablement Experience Product / Process Owner
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in B2B/Channel sales and sales enablement. Use keywords from the job description to demonstrate that you meet the qualifications Lenovo is looking for.
Craft a Compelling Cover Letter: In your cover letter, express your passion for partner engagement and how your skills align with Lenovo's vision. Mention specific examples of how you've improved user experiences or driven sales growth in previous roles.
Showcase Data Analysis Skills: Since the role involves data analysis and reporting, include examples of how you've used data to derive insights and improve processes. Highlight any tools or methodologies you are familiar with that relate to data analytics.
Prepare for Potential Questions: Think about how you would answer questions related to process improvements and tool usability. Be ready to discuss your approach to driving user satisfaction and how you would measure success in this role.
How to prepare for a job interview at Lenovo
✨Understand the Role
Before your interview, make sure you thoroughly understand the responsibilities of the Partner Enablement Experience Product / Process Owner role. Familiarise yourself with Lenovo's tools and technologies that support partners and sellers, as well as the key performance indicators (KPIs) relevant to the position.
✨Showcase Your Experience
Highlight your previous experience in B2B/Channel sales or sales enablement roles. Be prepared to discuss specific examples where you've improved user experience or driven process improvements, as this will demonstrate your capability to excel in the role.
✨Prepare for Data-Driven Questions
Since the role involves data analysis and reporting, be ready to answer questions about how you've used data to derive insights in past positions. Think of examples where your analytical skills led to actionable recommendations or improvements in processes.
✨Emphasise Collaboration Skills
As a primary liaison between cross-functional teams, it's crucial to showcase your collaboration skills. Prepare examples of how you've successfully worked with different departments to achieve common goals, ensuring you highlight your ability to align priorities and deliver coordinated outcomes.
