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- Tasks: Engage stakeholders and manage relationships to shape the future of tax services.
- Company: Join HM Revenue & Customs, a leader in government digital transformation.
- Benefits: Enjoy remote work options, a great work-life balance, and potential contract extensions.
- Why this job: Be part of a major government project that impacts millions and drives positive change.
- Qualifications: Experience in bookkeeping/accountancy and strong stakeholder management skills required.
- Other info: This is a unique opportunity to influence the UK's tax system.
The predicted salary is between 36000 - 60000 £ per year.
Join to apply for the Stakeholder Engagement/Accountant – Making Tax Digital role at HM Revenue & Customs. Various Locations. 12 Month Contract with HMRC.
Are you a bookkeeper or digital accountant ready to step into a high-impact, non-traditional role? HMRC’s Making Tax Digital (MTD) Programme is looking for someone who understands the language of accountants—but wants to influence the future, not just balance the books. This isn’t an accounting role—it’s bigger than that. You’ll be at the heart of one of the UK’s largest government digital transformations, working with the accountancy profession to help shape how millions of taxpayers interact with HMRC.
We’re looking for someone with:
- A bookkeeping or accountancy background
- Real-world experience of Income Tax Self Assessment (ITSA)
- Stakeholder management and public speaking skills
- A passion for influencing change and improving the tax system
Making Tax Digital Programme (MTD) is delivering a fundamental change to tax to help digitalise UK business. This is a rare opportunity to work at the centre of a major Government transformation programme. MTD is part of the Government Major Projects Portfolio (GMPP), at the heart of HMRC’s Tax Administration Strategy and one of HMRC’s highest priorities. This cross-society transformation drives extensive interest across the political, business and tax spectrum.
We are leading the way in the delivery of modern services for customers which will change how millions of businesses and landlords interact with the tax system, replacing the burden of the annual tax return with digital record keeping and quarterly updates. MTD will make it easier for individuals and businesses to get their tax right and will help reduce the amount of tax lost to avoidable errors.
We want to maximise the potential of everyone who chooses to work for us. We offer a great work life balance. You have the opportunity to work at any of our brand-new Regional Centres and to also work remotely. Contracts vary in length dependent upon the project with the possibility to extend. Your time spent with us short or long term will be invaluable - your skills and expertise are needed to deliver the largest digital and transformation projects in Government. There really couldn’t be a better time to join HMRC for your new contract opportunity!
Job Specification: As an External Readiness Change Manager at HMRC, you will play a pivotal role in our digital transformation initiatives. You will be responsible for delivery of strategic external stakeholder engagement for Making Tax Digital Programme (MTD) ensuring that right forums, planning and communications are in place so that the programme engages and involves key stakeholder groups effectively.
Key Responsibilities:
- Managing the relationship with influential stakeholders (agents/bookkeepers and their professional representatives, businesses, landlords, trade associations, third sector) and bringing their perspective into the design and delivery of MTD services.
- Collaborating with stakeholders, mainly the accountancy profession to maximise customer and agent readiness for mandatory from April 2026 including take up of the MTD Testing phase from April 2025, onboarding customers to ensure sufficient testing of the end-to-end service at increased volumes.
- Working with other colleagues in the Programme to ensure external perceptions and expectations of testing are proactively managed.
- Ensuring the stakeholder/agent perspective feeds through to wider MTD strategy and delivery, championing insight and external advice to support the successful delivery of MTD services.
Strong experience in Income tax self-assessment insofar as it applies to unincorporated businesses and landlords and digital accounting experience. Professional qualification in Accountancy/Member of a recognised Professional Body. Proven experience of working with and managing credible relationships with large accountancy firms. Strong stakeholder management skills including building credibility. Confident presenter in front of large audiences and through different mediums. Excellent communication and interpersonal skills. Strong analytical and problem-solving abilities. Experience working within public sector organisations. Knowledge of HMRC's digital transformation initiatives.
Seniority level: Mid-Senior level. Employment type: Contract. Job function: Accounting/Auditing, Business Development, and Finance. Industries: Government Administration and Government Relations Services.
Stakeholder Engagement/Accountant – Making Tax Digital employer: HM Revenue & Customs
Contact Detail:
HM Revenue & Customs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Stakeholder Engagement/Accountant – Making Tax Digital
✨Tip Number 1
Familiarise yourself with the Making Tax Digital (MTD) Programme. Understanding its objectives and how it impacts stakeholders will help you engage effectively during interviews and discussions.
✨Tip Number 2
Network with professionals in the accountancy field, especially those involved with MTD. Attend relevant events or webinars to build connections and gain insights that could be beneficial for your application.
✨Tip Number 3
Prepare to showcase your stakeholder management skills. Think of examples from your past experiences where you've successfully engaged with diverse groups and influenced change, as this is crucial for the role.
✨Tip Number 4
Brush up on your public speaking abilities. Since the role involves presenting to large audiences, practice articulating your thoughts clearly and confidently to make a strong impression.
We think you need these skills to ace Stakeholder Engagement/Accountant – Making Tax Digital
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and expectations of the Stakeholder Engagement/Accountant role. Familiarise yourself with the Making Tax Digital Programme and how it impacts stakeholders.
Tailor Your CV: Highlight your bookkeeping or accountancy background prominently in your CV. Emphasise any experience you have with Income Tax Self Assessment and stakeholder management, as these are crucial for this role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for influencing change within the tax system. Mention specific examples of how you've successfully engaged with stakeholders in the past and your understanding of digital transformation initiatives.
Showcase Communication Skills: Since strong communication and public speaking skills are essential for this position, consider including examples of presentations or workshops you've led. This will demonstrate your ability to engage effectively with diverse audiences.
How to prepare for a job interview at HM Revenue & Customs
✨Understand the MTD Programme
Make sure you have a solid grasp of the Making Tax Digital (MTD) initiative. Familiarise yourself with its goals, how it impacts taxpayers, and the role of HMRC in this transformation. This knowledge will help you demonstrate your enthusiasm and understanding during the interview.
✨Showcase Your Stakeholder Management Skills
Prepare examples from your past experiences where you've successfully managed relationships with stakeholders. Highlight your ability to communicate effectively and influence change, as these skills are crucial for the role.
✨Demonstrate Public Speaking Confidence
Since the role involves presenting to large audiences, practice your public speaking skills. Be ready to discuss how you've engaged with groups in the past and how you can convey complex information clearly and confidently.
✨Highlight Your Analytical Abilities
Be prepared to discuss how you've used analytical skills to solve problems in previous roles. The interviewers will be looking for your ability to assess situations critically and provide insights that can help shape the MTD services.
