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For Companies At a Glance
- Tasks: Lead and manage nine café and kiosk operations in Bristol, driving growth and customer satisfaction.
- Company: Join Compass Group UK&I, a leader in food and support services, known for excellence in hospitality.
- Benefits: Enjoy a competitive salary, free meals, wellness classes, and exclusive discounts on travel and shopping.
- Why this job: Be part of a vibrant team, make an impact, and grow your career in a supportive environment.
- Qualifications: Proven leadership in multi-site catering, strong communication skills, and a client-focused approach required.
- Other info: This role offers autonomy and opportunities for personal development within a diverse workplace.
The predicted salary is between 37000 - 49000 £ per year.
Location: Bristol (covering 9 café/kiosk locations)
Salary: £43,000 per annum
Contract: Full-Time, Permanent (5 out of 7 days)
Are you a dynamic and strategic leader with a passion for food, service, and results? We are seeking an experienced Catering General Manager to oversee a vibrant and growing portfolio of nine café and kiosk operations across Bristol including the stunning Courtyard Café at Ashton Court. If you are ready to take the lead in driving commercial growth, operational excellence, and customer satisfaction - this is your opportunity to shine.
Key Responsibilities:
- Strategic Leadership: Develop and lead long-term account plans across all sites, driving growth and retention of new and existing business.
- Client Engagement: Implement senior client reviews to identify new opportunities and enhance existing services.
- Operational Excellence: Communicate clear strategies and action plans to teams. Drive continuous improvement to enhance performance and customer satisfaction.
- Stakeholder Management: Build and maintain strong relationships with internal teams and external clients to foster collaboration and trust.
- Service & Brand Delivery: Align marketing strategies with operations to increase revenue and strengthen brand value.
- Compliance & Efficiency: Ensure adherence to Compass Group UK & Ireland purchasing policies. Manage labour costs, analyse trends, and adjust consumable budgets accordingly.
About You:
We are looking for a commercially astute, service-led professional with:
- Proven Leadership: Experience leading multi-site teams in catering or facilities management with a track record of success in transformation and change management.
- Client-Focused Approach: Skilled at navigating complex client relationships and delivering results under pressure.
- Strategic & Results-Oriented Mindset: Comfortable working within a commercial framework with a clear focus on performance and cost management.
- Strong Communication: Ability to implement effective communication strategies across sites, ensuring consistent messaging and motivation.
- Operational Expertise: In-depth understanding of health & safety, food safety regulations, and risk management.
- Commercial Experience: Familiarity with working within brand guidelines, managing in price-sensitive environments, and liaising with senior stakeholders.
What’s in it for you?
- A competitive salary of £43,000
- Free Meals
- Autonomy to lead and grow a diverse multi-site operation
- A supportive network within a leading food and support services company
- Opportunities for personal development and career progression
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
About Us:
Part of Compass Group UK&I, Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplaces as well as inspiring exceptional experiences in iconic cultural and heritage destinations.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Catering General Manager Park Cafes employer: Compass Group
Contact Detail:
Compass Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Catering General Manager Park Cafes
✨Tip Number 1
Familiarise yourself with the specific cafés and kiosks you'll be managing. Visit each location if possible, and understand their unique offerings and customer demographics. This knowledge will help you demonstrate your commitment and strategic vision during interviews.
✨Tip Number 2
Network with professionals in the catering and hospitality industry, especially those who have experience in multi-site management. Attend local events or join relevant online forums to build connections that could provide insights or referrals for the role.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed teams in the past. Be ready to share specific examples of how you've driven operational excellence and improved customer satisfaction in previous roles.
✨Tip Number 4
Research Compass Group UK&I and Restaurant Associates thoroughly. Understand their values, mission, and recent initiatives. This will not only help you align your answers with their expectations but also show your genuine interest in being part of their team.
We think you need these skills to ace Catering General Manager Park Cafes
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your leadership experience, particularly in multi-site catering or facilities management. Use specific examples that demonstrate your success in transformation and change management.
Craft a Compelling Cover Letter: In your cover letter, express your passion for food and service. Discuss how your strategic mindset and client-focused approach align with the responsibilities of the Catering General Manager role.
Showcase Relevant Skills: Emphasise your operational expertise, particularly in health & safety and food safety regulations. Mention any experience you have with managing budgets and analysing trends to demonstrate your commercial acumen.
Prepare for Interviews: Be ready to discuss your approach to stakeholder management and how you build relationships with clients. Prepare examples of how you've driven customer satisfaction and operational excellence in previous roles.
How to prepare for a job interview at Compass Group
✨Showcase Your Leadership Skills
As a Catering General Manager, you'll need to demonstrate your ability to lead multi-site teams effectively. Prepare examples of how you've successfully managed teams in the past, focusing on transformation and change management.
✨Understand Client Engagement
Be ready to discuss your experience with client relationships. Highlight specific instances where you've identified new opportunities or enhanced services for clients, as this role requires a strong client-focused approach.
✨Communicate Clearly
Effective communication is key in this role. Practice articulating your strategies and action plans clearly, ensuring you can convey your vision for operational excellence and team motivation during the interview.
✨Demonstrate Commercial Acumen
Familiarise yourself with the commercial aspects of the role, such as managing budgets and analysing trends. Be prepared to discuss how you've navigated price-sensitive environments and worked within brand guidelines in previous positions.
