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For Companies At a Glance
- Tasks: Transport non-urgent patients to appointments, ensuring their comfort and safety.
- Company: Join a leading organisation dedicated to exceptional patient care and community support.
- Benefits: Enjoy a contributory pension scheme, free parking, and 24/7 employee assistance services.
- Why this job: Make a real difference in people's lives while working in a supportive and diverse environment.
- Qualifications: Must have a full UK manual driving licence and experience in customer care.
- Other info: Paid training provided; commitment to training is essential.
The predicted salary is between 20500 - 30000 £ per year.
Job Description
Ambulance Care Assistant
Every day is different as an ACA and you could really make a difference to patients lives.
My client is currently looking for enthusiastic and passionate Ambulance Care Assistants to transport their patients, who are frail or need specialist assistance, to and from appointments at hospitals, treatment centres and other similar facilities.
If you have experience of caring for people with proven customer care and communication skills with the public, then I would like to hear from you! You will need to be flexible, adaptable, and at times, discreet. A good sense of humour and local knowledge of the area you are applying to work in will also be an advantage.
Please ensure that your application relates to the essential criteria in the person specification.
Applications for this vacancy will be to work across North West and Central London, Salary / shift detail / Salary £25,556 / Monday to Friday – all shifts including early, mid, late and nights / 10 hour shifts.
Main duties of the job:
The role of the Ambulance Care Assistant involves the transportation of non-urgent patients to and from health/social care premises and private residences. This is a responsible role which requires a professional and caring attitude, as well as teamwork. You will work in a team of two, or on your own, undertaking duties in a variety of vehicle types. You need a full UK manual car driving licence, with two year’s driving experience. (Please note that a maximum of 3 penalty points will be considered for a minor motoring offence only.)
Your role will start with a paid training course (8 days Monday – Friday, once completed one months shifts). The training involves clinical training to be a 'First Person on Scene’, patient transport driver training, and a full uniform is provided. During the training course it is your responsibility to attend in full, on each day. Accommodation and travel expenses will not be provided so you will need to consider the costs and travel expense of attending these venues (usually in Essex or North London).
You MUST be able to commit to undertaking the training course as outlined above.
The organisation delivers Patient Transport Services in Greater London, Essex, Kent and the home counties. Their vision is underpinned by four goals:
• Be an exceptional place to work, volunteer and learn.
• Provide outstanding quality of care and performance.
• Be excellent collaborators and innovators as system partners.
• Be an environmentally and financially sustainable organisation.
The environment is a place where all who work and access the services are free from all forms of discrimination and where the diversity of staff, patients, visitors and service-users is recognised as a key driver to there success and is openly valued and celebrated. You will also be eligible for the following benefits: • Contributory Pension Scheme • Free on-site parking • Occupational Health services including a 24hr Employee Assistance Program, mental health and wellbeing, legal and financial service
Contact Detail:
Hunter Heywood Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ambulance Care Assistant
✨Tip Number 1
Familiarise yourself with the local area where you'll be working. Knowing the quickest routes and potential traffic hotspots can really impress during your interview, showing that you're proactive and ready to handle the job's demands.
✨Tip Number 2
Highlight any previous experience in customer care or healthcare roles during your conversations. Share specific examples of how you've provided excellent service or support to patients, as this will demonstrate your suitability for the role.
✨Tip Number 3
Prepare to discuss your flexibility and adaptability in various situations. Think of instances where you've had to adjust quickly to changing circumstances, as this is crucial for an Ambulance Care Assistant.
✨Tip Number 4
Showcase your sense of humour and ability to connect with people. During interviews, share light-hearted stories that reflect your personality and how you can bring positivity to patients' experiences, making their journeys more comfortable.
We think you need these skills to ace Ambulance Care Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in caring for people, customer service skills, and any previous roles that demonstrate your ability to work flexibly and discreetly. Use specific examples to showcase your skills.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role of Ambulance Care Assistant. Mention your understanding of the responsibilities and how your background aligns with the essential criteria outlined in the job description.
Highlight Local Knowledge: If you have local knowledge of the area where you will be working, make sure to mention it in your application. This can be a significant advantage and shows your commitment to providing excellent service.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at Hunter Heywood Ltd.
✨Show Your Caring Nature
As an Ambulance Care Assistant, your ability to care for patients is crucial. During the interview, share specific examples of how you've provided excellent customer care and support to individuals in need. This will demonstrate your suitability for the role.
✨Highlight Flexibility and Adaptability
The job requires flexibility in working hours and adaptability to different situations. Be prepared to discuss times when you've had to adjust quickly to changing circumstances or work schedules, showcasing your ability to handle the unexpected.
✨Emphasise Teamwork Skills
Since you'll often be working in pairs or teams, it's important to highlight your teamwork skills. Share experiences where you've successfully collaborated with others, particularly in high-pressure environments, to show that you can work well with colleagues.
✨Demonstrate Local Knowledge
Having local knowledge can be a significant advantage in this role. If you're familiar with the areas you'll be working in, mention this during the interview. It shows that you're prepared and can navigate efficiently, which is essential for patient transport.
