Field Aftersales Manager (MC561)

Field Aftersales Manager (MC561) When registering to this job board, you will be redirected to the online application form. Please ensure that this is completed in full so that your application can be reviewed. The Original British Motorcycling Company. At Triumph, we are driven to make the best motorcycles in the world. We build iconic motorcycles that celebrate our past while embracing the future through bold design, original styling, purposeful engineering, and a genuine passion for the ride. Role Overview We are seeking a Field Aftersales Manager to join the TGB Commercial Aftersales Team. The primary responsibility is to develop the UK dealer network\’s aftersales capability, including: Growing genuine parts and lubricants sales Enhancing service retention and parts buying loyalty Driving adoption and performance of Total Care service programmes such as Triumph Service Plans, Factory Extended Warranty, Online Service Booking, and Service Value Chain Additional Responsibilities Encouraging dealer staff participation in commercial and technical aftersales training Managing the UK Technician apprenticeship programme with our partner Providing technical liaison and support between the Technical Aftersales department and dealers Candidate Profile The ideal candidate will be self-motivated, driven, and capable of working independently while maintaining high standards. Experience & Skills Previous motorcycle or automotive aftersales experience, preferably in a field-based role Knowledge of dealer aftersales operations and best practices Strong communication skills, both verbal and written Ability to analyze data and summarize insights Experience in team management or dealer network management Strategic thinking and problem-solving skills Enthusiasm for motorcycling and leadership qualities Strong organizational and time management skills Team player mentality Additional Information Full details of the job description and person specification are available in the downloadable job files. We offer a range of competitive benefits, including an enhanced holiday scheme, employee benefits platform, and a favorable life assurance scheme. Motorcycle, clothing, and accessories are available at a heavily discounted rate. Join us for the ride! Application Note Due to high application volumes, we reserve the right to close the vacancy earlier than the advertised date. Please submit your application promptly to avoid missing out. #J-18808-Ljbffr