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For Companies At a Glance
- Tasks: Engage with customers, support sales targets, and develop product knowledge.
- Company: GSF Car Parts is a leading UK automotive parts distributor with over 175 branches.
- Benefits: Enjoy performance bonuses, 20 days leave, health perks, discounts, and training opportunities.
- Why this job: Join a dynamic team, enhance your sales skills, and make a real impact in the automotive industry.
- Qualifications: Experience in telesales or customer service; motivated, organised, and a team player.
- Other info: Full-time role with average 45 hours per week, including alternate Saturdays.
The predicted salary is between 24000 - 36000 £ per year.
At GSF Car Parts, our Sales Advisors make it happen. They are outgoing, dynamic and passionate, and always ensuring they are giving the very best service. They care about their customers and our business, and this is part of the foundation to making our business so successful.
We are looking for an outgoing Sales Advisor who as part of your role will support the branch by fully satisfying customers' needs and contribute towards achieving branch and individual sales targets.
Main Duties Include:
- Developing sound customer relationships and applying effective sales techniques
- Working within the sales team on sales of product promotions by answering telephone queries and dealing with electronic queries
- Fully satisfy customer needs in respect of any part orders, respects or queries they may have
- Contribute to a positive team performance whilst working on personal benchmarks to optimise personal performance and work on sales product promotions
- Liaise with the Distribution Co-ordinator as required ensuring delivery requirements to customers are met
- Develop knowledge of products through study of internal literature
- Use E-learning portal to improve performance
Working Hours: 45 (average) hours Monday to Friday, including alternate Saturday working
About You: As a Sales Advisor, you will have experience in telesales and/or customer service, ideally gained in a fast-paced sales-driven environment.
What You'll Need To Succeed:
- Able to work well and deliver results under pressure
- Organised with great attention to detail
- Customer focussed
- Target driven, motivated by sales and able to deal with rejection
- Willingness to learn and develop
- A team player with the ability to also work independently
- Excellent interpersonal and communication skills, both written and verbal
- IT Literate
- Knowledge of car parts and MAM/Allicat would be helpful but isn’t essential
What We'll Offer: Benefits at GSF Car Parts are designed to support all aspects of our team members' life throughout their career. Whether that’s their health, wealth or everyday lifestyle, we are here for our team members and their loved ones and there is something for everyone! To name a few of our benefits we offer:
- Opportunity to earn a performance based bonus as part of this role
- 20 days annual leave (including bank holidays) plus the opportunity to earn up to 5 more with time-served
- Free flu vaccine
- Health & wellbeing tools
- Free support from pension experts
- Life assurance scheme
- Discounts from 100’s of household names including Asda, Nike & John Lewis
- A suite of financial wellbeing products including advances and savings schemes
- Paid time off to volunteer
- Training qualifications and career progression opportunities
About Us: GSF Car Parts is one of the UK’s leading automotive parts distributors, supplying thousands of independent garages throughout the UK and Ireland with parts, tools, garage equipment and specialist training. The group has over 175 branches nationwide and a turnover exceeding £475 million. Built on the heritage and success of a dozen local brand identities acquired over several years, we have traded as one brand since November 2021. Our branch network is bolstered by centralised support and expertise from specialist departments in key areas such as procurement and supply chain, marketing and national accounts. The business also benefits from integrated IT systems, which include our industry leading catalogue system, Allicat, and access to the Group's national garage programme, Servicesure.
Sales Advisor employer: GSF Car Parts
Contact Detail:
GSF Car Parts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor
✨Tip Number 1
Familiarise yourself with GSF Car Parts and their product range. Understanding the specifics of car parts and how they serve customers will help you engage more effectively during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your sales techniques by role-playing common customer scenarios. This will not only boost your confidence but also prepare you to showcase your ability to handle customer queries and objections during the interview.
✨Tip Number 3
Network with current or former employees of GSF Car Parts on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 4
Demonstrate your passion for customer service by preparing examples from your past experiences where you went above and beyond for a customer. This will highlight your commitment to providing excellent service, a key quality for a Sales Advisor.
We think you need these skills to ace Sales Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in telesales and customer service. Emphasise any achievements in sales or customer satisfaction to align with the role's requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and sales. Mention specific examples of how you've successfully satisfied customer needs in previous roles.
Showcase Your Skills: In your application, clearly outline your interpersonal and communication skills. Provide examples of how you’ve worked well under pressure and contributed to team success.
Research GSF Car Parts: Familiarise yourself with GSF Car Parts and their values. Mention in your application why you want to work for them specifically and how you can contribute to their success.
How to prepare for a job interview at GSF Car Parts
✨Show Your Passion for Customer Service
As a Sales Advisor, it's crucial to demonstrate your enthusiasm for providing excellent customer service. Share specific examples from your past experiences where you went above and beyond to satisfy a customer's needs.
✨Highlight Your Sales Experience
Make sure to discuss your previous experience in telesales or customer service, especially in fast-paced environments. Be prepared to talk about how you met or exceeded sales targets and what strategies you used to achieve success.
✨Demonstrate Team Spirit
GSF Car Parts values teamwork, so be ready to share instances where you collaborated effectively with colleagues. Discuss how you contributed to team goals and how you can support the branch's performance as a Sales Advisor.
✨Prepare for Product Knowledge Questions
While knowledge of car parts isn't essential, showing a willingness to learn is key. Familiarise yourself with basic automotive terminology and express your eagerness to utilise the E-learning portal to enhance your product knowledge.
