Meeting & Events Coordinator

Meeting & Events Coordinator

Glasgow Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Coordinate meetings and events, ensuring a seamless guest experience.
  • Company: Join The Social Hub, a revolutionary hospitality brand redefining the hotel experience in Glasgow.
  • Benefits: Enjoy discounts across Europe, a vibrant workplace, and opportunities for growth.
  • Why this job: Be part of a fun, creative team that values authenticity and community.
  • Qualifications: 1-2 years of relevant experience, excellent communication skills, and a positive attitude required.
  • Other info: Embrace a diverse environment where everyone belongs and can be themselves.

The predicted salary is between 28800 - 43200 £ per year.

Do you have a commercial mindset and get energy from working with people? Are you structured and do you love to advise others when it comes to the organization and planning of meetings and events?

Your Mission, If You Choose To Accept It… We’re opening our first Social Hub in the United Kingdom and we couldn’t think of a better place to do it than in Scotland. Located in the heart of the Merchant district in the city center of Glasgow, The Social Hub will operate around 500 rooms, retail spaces, a restaurant, and a rooftop bar, as well as a thriving co-working community. We’re so much more than just a hotel. Are you ready to reimagine hospitality with us and establish TSH in the heart of the Glaswegian community?

As our brand-new Meeting & Events Coordinator, you support in driving commercial results for all our revenue streams and coordinate the Meeting & Event bookings for our location in Glasgow. No one does it better when it comes to selling the TSH concept and all of our products and services to our guests. You’ll make sure that people will easily find us and come to connect in our hotel to experience our ‘one of a kind’, unique spaces. You’ll be working to sell our meeting rooms, our awesome hotel rooms or a fabulous dinner at our restaurant. On top of that, your goal is to make each guest return and you do this by delivering the best TSH guest-experience.

In Case You Don’t Know Who We Are: Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France and Spain with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global.

What You’ll Do:

  • You’re our go to person when it comes to taking questions and making bookings for our Commercial Partnerships through various channels such as telephone, third parties and e-mails.
  • You’ll develop customer accounts to drive business into TSH Rotterdam and to increase market/customer share in all revenue streams.
  • You’ll work within current business strategies and recognizing potential opportunities.
  • From admin to hosting, you’ll do it all. You’ll prepare, update and file all correspondence.
  • You’ll prepare the meeting & events functions sheet with completed final and accurate details for our banqueting department.
  • You’ll host meetings together with the banqueting department/stakeholders.
  • You’re responsible for maintaining an effective follow-up system to secure business and provide an after sales service in order to secure repeat business.
  • You’ll assist our heroes in Finance to ensure a smooth ride - from invoicing down to payments.
  • You’ll compile statistics and reporting for our cluster management and commercial teams.
  • You’ll support with the creation and roll out of the local commercial strategy.

Who You Are:

  • You have at least 1-2 years of relevant work experience - hospitality is a plus.
  • You’re fluent in English with excellent communications skills (verbal as well as written).
  • You’re living in the San Sebastián-area or willing to relocate.
  • You have a positive, can-do attitude towards working within a team.
  • You’re highly organized and with a high level of attention to detail.
  • You’re a multi-tasker with strong problem-solving skills and a hands-on mentality.
  • You’re sales driven and commercially savvy. Cross and upselling is a second nature to you.
  • You’re extremely guest and service-oriented.

What We Offer:

  • The opportunity to work at a dynamic, multi-national company. Not just another hotel - we’re a game changing innovator, challenging every convention and defining the future.
  • The chance to learn and grow in your role with the potential for future growth.
  • Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family!
  • A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff.

Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.

Meeting & Events Coordinator employer: The Social Hub Group

At The Social Hub, we pride ourselves on being a dynamic and innovative employer that redefines hospitality in the heart of Glasgow. Our vibrant work culture fosters creativity and collaboration, offering employees unique opportunities for growth and development within a multi-national environment. With fantastic benefits including discounts across our European properties and a commitment to inclusivity, we ensure that every team member feels valued and empowered to be their authentic selves.
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Contact Detail:

The Social Hub Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Meeting & Events Coordinator

✨Tip Number 1

Familiarise yourself with The Social Hub's unique offerings and values. Understanding their hybrid hospitality concept will help you articulate how your skills align with their mission during any conversations or interviews.

✨Tip Number 2

Network within the hospitality industry, especially in Glasgow. Attend local events or join relevant online groups to connect with professionals who might have insights or connections related to The Social Hub.

✨Tip Number 3

Prepare to discuss your previous experiences in event coordination or hospitality. Be ready to share specific examples of how you've successfully managed events or improved guest experiences, as this will demonstrate your suitability for the role.

✨Tip Number 4

Showcase your sales-driven mindset by thinking of creative ways to upsell services or enhance guest experiences. Consider how you can contribute to increasing revenue streams at The Social Hub and be prepared to share these ideas.

We think you need these skills to ace Meeting & Events Coordinator

Excellent Communication Skills
Customer Service Orientation
Sales Skills
Event Planning and Coordination
Attention to Detail
Organisational Skills
Problem-Solving Skills
Multi-tasking Ability
Commercial Awareness
Team Collaboration
Time Management
Proficiency in Microsoft Office Suite
Report Compilation and Analysis
Follow-up and After Sales Service

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in hospitality and event coordination. Use keywords from the job description to demonstrate that you understand the role and its requirements.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your ability to create memorable guest experiences. Mention specific examples of past successes in event planning or customer service.

Showcase Your Communication Skills: Since excellent communication is key for this role, ensure your application reflects your verbal and written skills. Use clear, concise language and check for any grammatical errors before submitting.

Highlight Your Sales Experience: Emphasise any sales-driven roles you've held in the past. Discuss how you successfully upsold products or services, as this aligns with the commercial mindset they are looking for.

How to prepare for a job interview at The Social Hub Group

✨Show Your Passion for Hospitality

Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific examples of how you've contributed to creating memorable experiences for guests in previous roles, as this aligns with the company's focus on delivering a unique guest experience.

✨Demonstrate Your Organisational Skills

As a Meeting & Events Coordinator, being organised is key. Prepare to discuss your methods for managing multiple tasks and deadlines. You might want to share a time when you successfully coordinated an event or meeting, highlighting your attention to detail and ability to juggle various responsibilities.

✨Highlight Your Sales Acumen

Since the role involves driving commercial results, be ready to talk about your sales experience. Discuss any strategies you've used to upsell or cross-sell services in the past, and how you can apply those skills to promote TSH's offerings effectively.

✨Prepare Questions About the Company Culture

The Social Hub prides itself on being a fun and creative environment. Prepare thoughtful questions that show your interest in their culture and values. This not only demonstrates your enthusiasm but also helps you assess if the company is the right fit for you.

Meeting & Events Coordinator
The Social Hub Group
Location: Glasgow
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