Senior Airport Services Agent

Join to apply for the Senior Airport Services Agent role at Qatar Airways . We are currently recruiting for a Senior Airport Services Agent in Boston, MA. You will be responsible for providing quality service to passengers in respect to check-in, boarding, special services, lounges, and baggage services, ensuring passengers and their baggage are handled in a consistent manner according to QR’s standards and procedures. Specific Accountabilities Include Constant liaison with Check-in, transfer desk, and related areas for smooth passenger acceptance. Liaising with check-in, transfer desk, and supporting the Airport Services Supervisor. Escort and direct arriving/departing passengers to areas such as hotel desk, visa counter, transfer desk, lounges, and boarding gates. Assist duty officer with company material and records. Liaise with GHA for quick processing of hotel and transfer passengers. Work with GHA to ensure smooth passenger handling. Assist passengers with entry requirements, visas, residence permits, etc. Ensure passengers are assisted smoothly through airport facilities. Perform other related duties to ensure efficient operation of the work unit. Join an extraordinary story where your skills, imagination, and ambition can make a difference. Grow and work on rewarding challenges within an international community. We believe in achieving what’s never been done before. Job Posting May 23, 2025, 3:51:02 AM Minimum Requirements Experience in customer service and at least 1 year in Airport Operations with a leading airline. High energy and positive attitude for high-pressure environments. DCS experience and ticketing knowledge are advantageous. Willingness to work shifts. Excellent knowledge of Amadeus is preferred. High school diploma or equivalent. Authorization to work lawfully in the US is required; this position is not eligible for visa sponsorship. Additional Information Seniority level: Entry level Employment type: Full-time Job function: Other Industries: Airlines and Aviation #J-18808-Ljbffr