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For Companies At a Glance
- Tasks: Engage with customers, provide product advice, and create memorable experiences.
- Company: Join a luxury brand focused on enhancing customer well-being through unique products.
- Benefits: Enjoy flexible hours, career growth opportunities, and a vibrant team culture.
- Why this job: Be part of a dynamic team that values creativity and customer connection.
- Qualifications: Energetic, customer-focused individuals with retail or hospitality experience are welcome.
- Other info: Confidentiality of your application is guaranteed under EEO guidelines.
As a Rituals Advisor, you are part of our store team. You engage directly with our customers, listen to their needs, and advise them on which of our products are the perfect match for them. You turn every customer interaction into a memorable customer experience. Being a Rituals Advisor means being a luxury sales advisor with many exciting opportunities to grow in your career. By working closely with your Store Manager and Assistant Store Manager, you’ll reach your personal goals and the goals for the store. You’ll interact with customers every day and ensure to provide a ‘best in class’ customer experience. You’ll follow store operational and safety procedures as well as keep the store clean and tidy according to company visual merchandising standards.
Qualifications
- High on energy, low on ego, and with a little bit of humour!
- You are ‘one of a kind’ because of your ability to connect with customers and make them feel at home in our stores.
- You are professional and excited about our brand.
- You know how to share that excitement by showing our customers how our products can make them feel even better.
- Relevant experience in a similar position within retail or hospitality.
- A customer-service mentality and team-player’s work ethic.
- Decision-making and problem-solving skills.
- Good attention to detail, organized and structured.
All your information will be kept confidential according to EEO guidelines.
Sales Advisor - Stratford (16 - 20 hours) employer: Rituals
Contact Detail:
Rituals Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - Stratford (16 - 20 hours)
✨Tip Number 1
Familiarise yourself with Rituals' product range and brand values. Understanding the unique selling points of their products will help you engage customers effectively and demonstrate your passion for the brand during your interactions.
✨Tip Number 2
Practice your customer engagement skills by role-playing different scenarios with friends or family. This will help you become more comfortable in providing tailored advice and creating memorable experiences for customers.
✨Tip Number 3
Showcase your personality during any interviews or informal meet-ups. Being high on energy and having a sense of humour can set you apart, so let your authentic self shine through to connect with the team and potential customers.
✨Tip Number 4
Research the latest trends in retail and customer service. Being knowledgeable about current practices will not only impress your interviewers but also prepare you to contribute positively to the store's goals and customer experience.
We think you need these skills to ace Sales Advisor - Stratford (16 - 20 hours)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what a Rituals Advisor does. Highlight the key responsibilities and qualifications that resonate with your experience.
Tailor Your CV: Customise your CV to reflect relevant experience in retail or hospitality. Emphasise your customer-service mentality and any previous roles where you engaged directly with customers.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the brand. Mention specific examples of how you've created memorable customer experiences in the past.
Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Rituals
✨Show Your Passion for Customer Service
As a Sales Advisor, your ability to connect with customers is key. Be prepared to share examples of how you've provided excellent customer service in the past. Highlight any experiences where you turned a challenging situation into a positive one.
✨Demonstrate Product Knowledge
Familiarise yourself with the brand and its products before the interview. Be ready to discuss how you would recommend specific products based on customer needs. This shows your enthusiasm and readiness to engage with customers effectively.
✨Emphasise Teamwork and Collaboration
Since you'll be working closely with the Store Manager and Assistant Store Manager, it's important to demonstrate your team-player mentality. Share examples of how you've successfully collaborated with colleagues in previous roles to achieve common goals.
✨Bring a Positive Attitude
The job description mentions being 'high on energy, low on ego'. Make sure to convey your enthusiasm and positivity during the interview. A good sense of humour can also help create a friendly atmosphere, so don’t be afraid to let your personality shine through!
