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For Companies At a Glance
- Tasks: Lead hotel operations, ensuring guests have an unforgettable experience while maximising profits.
- Company: Join Accor, a global leader in hospitality with over 5,600 hotels and a passion for responsible service.
- Benefits: Enjoy exclusive discounts at Accor hotels, learning programmes, and opportunities for global career growth.
- Why this job: Be part of a supportive team that values your growth and makes a positive impact on the community.
- Qualifications: 2+ years in hotel management with strong operational knowledge and excellent communication skills.
- Other info: Become a Heartist and contribute to meaningful experiences for guests and the planet.
The predicted salary is between 21600 - 36000 £ per year.
Company Description
Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, they all share a common ambition: to keep innovating and challenging the status quo. By joining us, you will become a Heartist, because hospitality is, first and foremost, a work of heart. You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world! You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment. Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable, and impactful experiences for your customers, your colleagues, and for the planet. Hospitality is a work of heart. Join us and become a Heartist.
Job Description
- Manage hotel operations to maximize profitability and ensure superior guest experience.
- Identify and implement strategic performance drivers to optimize commercial performance, attracting and retaining travelers.
- Create a performance-driven culture that meets the business objectives of key stakeholders: guests, employees, owners, and Accor.
- A strong capacity for engagement, organization, and resilience is a prerequisite.
Qualifications
- Minimum 2 years of experience as a Hotel Manager, Resident Manager, or Executive Assistant Manager, with strong experience in the Rooms department.
- High degree of professionalism with a strong understanding of hotel operations and business acumen.
- Excellent interpersonal and communication skills in English and a European additional language.
Additional Information
- Employee benefit card offering discounted rates at Accor hotels worldwide.
- Develop your talent through Accor's learning programs.
- Opportunity to grow within your property and across the world!
- Ability to contribute to the community and make a difference through our CSR and ESG activities.
Hotel Manager - Pullman Phuket Panwa Beach Resort employer: Accor Hotels
Contact Detail:
Accor Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Manager - Pullman Phuket Panwa Beach Resort
✨Tip Number 1
Familiarise yourself with Accor's values and mission. Understanding their commitment to responsible hospitality will help you align your approach during interviews, showcasing how your personal values resonate with theirs.
✨Tip Number 2
Network with current or former employees of Accor, especially those in management roles. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when discussing your experience.
✨Tip Number 3
Prepare specific examples of how you've maximised profitability and enhanced guest experiences in your previous roles. Being able to discuss measurable outcomes will demonstrate your capability to drive performance in a similar environment.
✨Tip Number 4
Showcase your language skills during the interview process. Since the role requires excellent communication in English and another European language, highlighting your proficiency can set you apart from other candidates.
We think you need these skills to ace Hotel Manager - Pullman Phuket Panwa Beach Resort
Some tips for your application 🫡
Understand the Company Culture: Familiarise yourself with Accor's values and mission. Highlight your alignment with their focus on responsible hospitality and the concept of being a 'Heartist' in your application.
Tailor Your CV: Ensure your CV reflects relevant experience, particularly in hotel management and operations. Emphasise your achievements in maximising profitability and enhancing guest experiences.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the role. Mention specific examples of how you've created a performance-driven culture in previous positions.
Highlight Language Skills: Since excellent communication skills in English and an additional European language are required, make sure to clearly state your language proficiencies and any relevant experiences where you used these skills.
How to prepare for a job interview at Accor Hotels
✨Show Your Passion for Hospitality
Accor values individuals who are passionate about hospitality. Be prepared to share personal stories that highlight your love for the industry and how you embody the Heartist spirit.
✨Demonstrate Your Leadership Skills
As a Hotel Manager, you'll need to lead a diverse team. Prepare examples of how you've successfully managed teams in the past, focusing on engagement, organisation, and resilience.
✨Understand the Business Metrics
Familiarise yourself with key performance indicators relevant to hotel management. Be ready to discuss how you've used data to drive profitability and enhance guest experiences in previous roles.
✨Communicate Effectively
Excellent communication skills are crucial. Practice articulating your thoughts clearly and confidently, especially in English and any additional European language you may speak, as this will be important in the role.
