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- Tasks: Support the management team by handling reception duties and creating a welcoming atmosphere.
- Company: Join B&M Care, a compassionate team dedicated to providing exceptional care.
- Benefits: Earn £12.05 per hour with part-time hours on weekends, perfect for students.
- Why this job: Make a real difference in people's lives while gaining valuable experience in a supportive environment.
- Qualifications: No specific qualifications required; just bring your friendly attitude and willingness to learn.
- Other info: This role is ideal for those looking to balance work with studies.
We are looking for a Front of House Assistant to support the Administrator and the management team. You will cover receptionist and telephone duties which involves creating a welcoming atmosphere, greeting visitors and dealing with queries, as well as any appropriate follow-up action.
Rate of Pay: £12.05 per hour
Contract Type: Part time - 12 Hours (6 per day)
Contract Hours: Saturday and Sunday Only
Location: St Albans - Tara's Retreat
Working in care can be challenging, but it is also one of the most rewarding jobs that you can do. When you join the B&M Care family, our 'whole home approach' ensures that you will be supported as part of a caring, compassionate team.
Duties and responsibilities include, but are not limited to:
- Assisting the home's administrator, allowing the homes administrator to support the management team.
- Covering the front of house until 18.00 hours to ensure the home is fully supported.
- Undertaking receptionist and telephone duties including dealing with queries, taking messages, greeting and dealing with visitors and any appropriate follow-up action.
- Creating a welcoming atmosphere for enquirers at the door, show rounds, new residents, relatives and friends that come into the home.
- Understanding and adhering to restrictions and security checks for people arriving at the door.
- Managing arrangements for site visits of potential residents and relatives.
Front of House Assistant in St. Albans employer: Taras Retreat
Contact Detail:
Taras Retreat Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Assistant in St. Albans
✨Tip Number 1
Familiarise yourself with the care sector and the specific values of B&M Care. Understanding their approach to care will help you align your responses during any interviews and demonstrate your commitment to their mission.
✨Tip Number 2
Practice your communication skills, especially in a front-of-house context. Being able to greet visitors warmly and handle queries effectively is crucial, so consider role-playing scenarios with friends or family to build your confidence.
✨Tip Number 3
Research common questions asked in front-of-house roles within the care sector. This will prepare you for potential interview questions and help you articulate your thoughts on how to create a welcoming atmosphere.
✨Tip Number 4
Network with current or former employees of B&M Care if possible. They can provide insights into the company culture and what they look for in candidates, giving you an edge in your application process.
We think you need these skills to ace Front of House Assistant in St. Albans
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service or front of house roles. Emphasise skills like communication, organisation, and your ability to create a welcoming atmosphere.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for working in care and your understanding of the role. Mention specific examples of how you've successfully handled similar responsibilities in the past.
Highlight Relevant Skills: In your application, focus on skills that are crucial for the Front of House Assistant position, such as telephone etiquette, greeting visitors, and managing queries effectively.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Taras Retreat
✨Show Your People Skills
As a Front of House Assistant, you'll be the first point of contact for visitors. Make sure to highlight your ability to create a welcoming atmosphere and your experience in dealing with queries. Share examples of how you've successfully managed interactions in previous roles.
✨Demonstrate Your Organisational Skills
This role involves managing various tasks simultaneously, from greeting visitors to handling telephone duties. Be prepared to discuss how you prioritise tasks and stay organised, especially in a busy environment like a care home.
✨Understand the Care Sector
Familiarise yourself with the basics of working in the care sector. Showing that you understand the challenges and rewards of this field will demonstrate your commitment and suitability for the role.
✨Prepare Questions
Interviews are a two-way street. Prepare thoughtful questions about the team dynamics, the management style, and what a typical day looks like. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
