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- Tasks: Support customers and manage salary sacrifice schemes with a focus on administration.
- Company: Join a fast-growing, family-oriented business that values teamwork and customer service.
- Benefits: Enjoy hybrid working options, increased holiday allowance, and a potential 4-day work week.
- Why this job: Be part of a collaborative environment where your ideas are valued and you can make an impact.
- Qualifications: Customer-focused, proactive, detail-oriented, and excellent communication skills required.
- Other info: Full-time role based in Wooburn Green, with a salary range of £30,000 - £35,000.
The predicted salary is between 24000 - 28000 £ per year.
Our client is a specialist in the provision of salary sacrifice solutions for car leasing. They are a fast-growing family-oriented business with a close-knit team focused on providing the best service possible to their customers. They are looking for the right person to join the team.
They provide salary sacrifice solutions for car leasing, working behind the scenes with trusted partners like credit brokers and leasing providers to help companies offer great benefits to their employees. Their solution is a mix of smart software and human support that makes the whole process smooth, simple, and compliant. They are growing steadily and are looking for someone who thrives in a collaborative, down-to-earth environment where your ideas matter and your voice is heard.
Responsibilities include:
- Responding to client enquiries promptly and professionally
- Building and maintaining strong relationships with stakeholders
- Coordinating the setup and maintenance of salary sacrifice schemes for customers and partners
- Promptly and accurately processing customer orders and payments
- Providing guidance, training and support to partners and customers
- Assisting partners with customer meetings, explaining the benefits, risks and processes
- Maintaining up-to-date and accurate records of partners, companies and employees
- Managing 3rd party relationships, such as EV charger and insurance providers
- Regular reporting and analysis for stakeholders
- Recommending and implementing improvements to systems, tools, and procedures to enhance product offering, efficiency and accuracy
- Assisting in ensuring processes and practices comply with legal and regulatory standards
- Staying abreast of relevant developments and regulatory requirements related to salary sacrifice schemes
Skills:
- Customer-focused with a proactive approach to problem-solving
- Ability to multitask
- Resourceful and able to use initiative
- High attention to detail and accuracy
- Excellent communication and interpersonal skills
- Self-motivated, driven and enthusiastic
Full-time role, based in Wooburn Green, Buckinghamshire. Salary £30,000 - £35,000 based on experience. Hybrid working available. We will also consider a 4-day week if that helps with work/life balance. Increased annual holiday allowance linked to length of service.
Please contact Critical Selection for more information.
Account Manager in High Wycombe employer: Critical Selection Limited
Contact Detail:
Critical Selection Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager in High Wycombe
✨Tip Number 1
Familiarise yourself with salary sacrifice schemes and how they work, especially in the context of car leasing. This knowledge will not only help you understand the role better but also allow you to engage in meaningful conversations during interviews.
✨Tip Number 2
Network with professionals in the automotive and finance sectors. Attend industry events or join relevant online forums to connect with potential colleagues or mentors who can provide insights into the company culture and expectations.
✨Tip Number 3
Demonstrate your customer-focused mindset by preparing examples of how you've successfully resolved client issues in the past. Be ready to discuss these experiences during any informal chats or interviews.
✨Tip Number 4
Research the company’s values and mission. Tailor your conversations to reflect how your personal values align with theirs, showing that you’re not just a fit for the role, but also for the team and company culture.
We think you need these skills to ace Account Manager in High Wycombe
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the responsibilities of the Account Manager role. Emphasise your customer-focused approach, problem-solving abilities, and any experience in managing relationships with stakeholders.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific examples of how you've successfully supported customers or improved processes in previous roles, demonstrating your proactive nature and attention to detail.
Highlight Relevant Skills: In your application, clearly outline your skills that match the job description, such as multitasking, resourcefulness, and excellent communication. Use bullet points for clarity and ensure you provide examples of how you've applied these skills in past experiences.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the Account Manager role.
How to prepare for a job interview at Critical Selection Limited
✨Show Your Customer-Focused Mindset
Since the role is heavily customer-oriented, be prepared to discuss your previous experiences in customer service. Highlight specific examples where you went above and beyond to solve a customer's problem or improve their experience.
✨Demonstrate Your Problem-Solving Skills
The company values a proactive approach to problem-solving. Think of instances where you identified an issue and took the initiative to resolve it. Be ready to explain your thought process and the outcome.
✨Emphasise Your Attention to Detail
Given the importance of accuracy in processing orders and maintaining records, share examples that showcase your meticulous nature. Discuss how you ensure precision in your work and any tools or methods you use to stay organised.
✨Prepare for Collaborative Scenarios
As the company thrives in a collaborative environment, be ready to discuss how you work with others. Share experiences where you successfully collaborated with colleagues or partners to achieve a common goal, and how you value input from team members.
