Assistant Manager (Charlwood)
Assistant Manager (Charlwood)

Assistant Manager (Charlwood)

London Full-Time 28000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a passionate team in delivering exceptional social care and support.
  • Company: Join one of the UK's largest adult social care providers, dedicated to making a difference.
  • Benefits: Enjoy flexible hours, 5.6 weeks annual leave, and your birthday off after a year!
  • Why this job: Make a real impact while working in a supportive and dynamic environment.
  • Qualifications: Level 2 Diploma in Care or equivalent experience required; leadership skills are a plus.
  • Other info: Be part of a recognised top workplace and grow your career in social care.

The predicted salary is between 28000 - 42000 £ per year.

Vacancy Location: Charlwood, Surrey, RH6 0DA

Shifts: Full-time 40 hours per week (Monday to Sunday on a rota basis)

Pay Rate: £13.47 per hour

About Us: We’re one of the largest adult social care providers in the UK today – and we plan to keep growing and benefiting more lives. Our support is dynamic, person-centred and fulfilling, so people can enjoy a flourishing life. We deliver care and support with energy, passion and positivity. Through our Residential, Supported Living and Complex Care services, we support people’s interests and inspire new ones. We do this through a mix of bigger planned activities and smaller everyday goals and tasks. We really understand each individual, so we create a person-centred plan to help them strive every day. We’re very proud to be recognised as one of the best organisations to work in by ‘The Sunday Times Best Places to Work 2024’.

Our Values: Our values reflect us all and they’re at the heart of everything we do. They set out our culture, the way we behave and the way we do things. Our colleagues are passionate, kind and resilient and they go the extra mile for the people we support and each other. We have this expectation of all of our colleagues. As a leader, you’ll embody our values in action and inspire and motivate your teams to do the same.

Role Overview: As a passionate team leader you will lead our social care operations for a team within one of our homes or groups of supported living services. Reporting to the Service Manager, you will be responsible for ensuring the highest standards of care, support and culture, team co-ordination and compliance (with company and regulatory requirements). You’ll support adults with lots of different needs such as learning disabilities, autism ABI and mental health, helping them to flourish in a place they call home. You’ll both empower the people we support to be ambitious and live fulfilled lives and will be a leader of one of our teams, inspiring them to deliver care and support with energy, passion and positivity.

We operate our business to the ‘power of 3’ – Quality, People, Healthy Finances. These three key areas fuel and support each other and our overall performance – we focus on them equally and work in partnership with our expert functions to deliver on key outcomes.

  • Quality: You’ll ensure the people we support have great experiences and outcomes through leading practice and driving quality experiences through highly effective governance.
  • People: You’ll lead practice and complete delegated management tasks to ensure our colleagues are supported and developed to deliver great care and support.
  • Healthy Finances: You’ll coordinate the team and resources to ensure efficiency.

Key Skills and Experience

Essential:

  • Level 2 Diploma in Care qualification / Adult Care Worker Level 2 Apprenticeship (or working towards)
  • Experience of coordinating / supervising a team or shift.
  • Awareness or understanding of people’s needs (who may have a learning disability, mental health condition or ABI).
  • Understanding of positive behaviour support, proactive health measures and the CIW / CQC framework.
  • Good emotional intelligence.
  • Resilience when dealing with challenging or difficult situations.
  • Strong organisational / time management skills.
  • Strong rota / skills planning.
  • Good experience of using IT systems.
  • Knowledge of regulatory and legislative requirements in social care.
  • Honesty, reliability, trustworthiness and a passion to lead by example and make a difference.
  • Satisfactory Police Check and check against the ISA List (where applicable).

Desirable:

  • Level 3 Diploma in Adult Care / Team Leading / Lead Adult Care Worker Level 3 Apprenticeship
  • Previous experience of using electronic care planning / rostering software
  • Coaching and mentoring skills
  • Budget management skills

Our Support: We go beyond expectations for our colleagues as well as the people we support. Our reward package includes much more than pay, 5.6 weeks annual leave, flexible working hours and pension. Your birthday off with pay after a year of service and there is a £300 refer a friend scheme too! In addition, we also offer the following:

  • Industry-leading recognition
  • Social, financial and emotional wellbeing
  • Training and development to reach your potential

If you’re ready for a job that can truly make a difference and you’re up for a challenge, then this is the role for you!

Assistant Manager (Charlwood) employer: Ivolve Group

As one of the largest adult social care providers in the UK, we pride ourselves on fostering a dynamic and fulfilling work environment in Charlwood, Surrey. Our commitment to employee growth is reflected in our industry-leading training and development opportunities, alongside a generous benefits package that includes flexible working hours, 5.6 weeks of annual leave, and a paid birthday off after a year of service. Join us to be part of a passionate team that truly makes a difference in the lives of those we support, while enjoying a culture that values kindness, resilience, and collaboration.
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Contact Detail:

Ivolve Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant Manager (Charlwood)

✨Tip Number 1

Familiarise yourself with the values and mission of our organisation. Understanding our commitment to person-centred care will help you align your leadership style with our culture, making you a more attractive candidate.

✨Tip Number 2

Highlight your experience in coordinating teams or shifts during informal conversations or networking events. This will demonstrate your leadership capabilities and show that you can manage a team effectively in a social care setting.

✨Tip Number 3

Engage with current employees on platforms like LinkedIn or at local events. Ask them about their experiences and what they value most about working here; this insight can help you tailor your approach and show genuine interest in our organisation.

✨Tip Number 4

Prepare to discuss specific scenarios where you've demonstrated resilience and emotional intelligence in challenging situations. These qualities are essential for the role, and sharing real-life examples will set you apart from other candidates.

We think you need these skills to ace Assistant Manager (Charlwood)

Level 2 Diploma in Care qualification
Experience in coordinating or supervising a team
Understanding of learning disabilities and mental health conditions
Knowledge of positive behaviour support
Familiarity with CIW and CQC frameworks
Emotional intelligence
Resilience in challenging situations
Strong organisational skills
Time management skills
Rota and skills planning
Proficiency in IT systems
Knowledge of regulatory and legislative requirements in social care
Honesty and reliability
Passion for leading by example
Satisfactory Police Check
Coaching and mentoring skills
Budget management skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Assistant Manager role. Emphasise your leadership abilities, experience in social care, and any qualifications you hold, such as the Level 2 Diploma in Care.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for social care and your understanding of the company's values. Mention specific experiences where you've demonstrated resilience, emotional intelligence, and effective team coordination.

Highlight Relevant Skills: In your application, clearly outline your skills related to coordinating teams, managing time effectively, and understanding the needs of individuals with learning disabilities or mental health conditions. Use examples to illustrate these skills.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a leadership role.

How to prepare for a job interview at Ivolve Group

✨Understand the Company Values

Before your interview, take some time to familiarise yourself with the company's values. They are at the heart of everything they do, so be prepared to discuss how your own values align with theirs and how you can embody these in your role.

✨Showcase Your Leadership Skills

As an Assistant Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples from your past experiences where you've successfully coordinated a team or managed challenging situations, highlighting your emotional intelligence and resilience.

✨Highlight Relevant Experience

Make sure to discuss your qualifications and any relevant experience you have in social care. Be specific about your understanding of the needs of individuals with learning disabilities, mental health conditions, or ABI, as this will show your preparedness for the role.

✨Prepare Questions

Interviews are a two-way street, so come prepared with thoughtful questions about the role and the company. This shows your genuine interest and helps you assess if the company is the right fit for you.

Assistant Manager (Charlwood)
Ivolve Group
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  • Assistant Manager (Charlwood)

    London
    Full-Time
    28000 - 42000 £ / year (est.)

    Application deadline: 2027-06-26

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    Ivolve Group

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