At a Glance
- Tasks: Ensure high-quality care is delivered and create tailored Care/Support Plans.
- Company: Bexley Homecare is a leading national home care provider with over two decades of experience.
- Benefits: Enjoy paid mileage, holiday pay, ongoing training, and career development opportunities.
- Why this job: Make a real difference in people's lives while advancing your career in a supportive environment.
- Qualifications: Previous experience in Health and Social Care, strong customer service skills, and attention to detail required.
- Other info: Must have a full UK driver's license and access to your own vehicle.
The predicted salary is between 28800 - 43200 £ per year.
Are you passionate about quality? Do you want to drive high standards of care to people living in their own home? If so, Bexley Homecare would love to hear from you. Bexley Homecare is a leading national home care provider. For over two decades, we have helped many thousands of people live independently within the comfort of their own home and community. We are now looking to recruit a Full-time Field Care Supervisor to work within the London Borough of Bexley. The main purpose of the role is to ensure Care is delivered to the highest standard of quality. You will be the first person to create a positive impression of Bexley Homecare when carrying out an initial visit and appropriate assessment of all Care packages whilst creating tailored Care/Support Plans. This role would suit a forward thinking, professional individual who is looking for their next career move within an established and fast expanding business. Duties will include: To conduct service reviews to update the Needs Assessment Care/Support Plan and Risk Assessment documentation as appropriate To undertake local Quality Audits in line with regulatory and contractual requirements To monitor compliance ensuring all Service User and Employee files are maintained and updated as required To carry out field observations for all new Care Workers in line with our in-house training and development programme and take any appropriate action as necessary To communicate effectively with branch staff and other internal teams as required To implement quality control procedures and processes to ensure the Branch achieves the required level of compliance at all times To ensure Health and Safety Legislation is adhered to at all times To undertake other duties as requested by your Line Manager To undertake on-call activities as directed by your Line Manager Person Specification: The successful applicant will have previous experience within the Health and Social Care sector and will ideally will be proficient in undertaking Customer Care Needs Assessments, writing Care Plans and auditing and observing quality standards. Superb customer service skills are a must along with a positive, can do attitude. Attention to detail is also vital as is a genuine passion for quality and high standards. This is a opportunity for someone who enjoys to go the extra mile whilst making a real difference to individuals quality of life. We believe strongly in supporting our Employees to achieve their career aspirations, which is why we offer a structured career pathway to help you achieve your career goals. What we offer: Paid mileage Free DBS Career development opportunities Holiday pay Job security Ongoing training including; paid induction training & paid refresher training Pension scheme Personal and professional development Refer a friend bonus scheme On-going Support This post is subject to an Enhanced DBS check and you must have a full UK drivers license and access to your own vehicle. Bexley Homecare treat all employees equally JBRP1_UKTJ
Care Assessor employer: Bexley Homecare
Contact Detail:
Bexley Homecare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Assessor
✨Tip Number 1
Familiarize yourself with the specific quality standards and regulations in the Health and Social Care sector. Understanding these will not only help you in interviews but also demonstrate your commitment to high-quality care.
✨Tip Number 2
Network with professionals in the field of home care. Attend local events or join online forums related to health and social care to connect with others who can provide insights or even referrals for the position.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've demonstrated superb customer service skills. Think of examples that highlight your attention to detail and your ability to create tailored care plans.
✨Tip Number 4
Research Bexley Homecare's values and mission. Being able to articulate how your personal values align with theirs during the interview can set you apart as a candidate who is genuinely passionate about making a difference.
We think you need these skills to ace Care Assessor
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Care Assessor position. Understand the key responsibilities and required skills, such as conducting needs assessments and writing care plans.
Highlight Relevant Experience: In your application, emphasize any previous experience you have in the Health and Social Care sector. Be specific about your roles in customer care needs assessments, quality audits, and your ability to maintain high standards.
Showcase Your Passion for Quality: Demonstrate your genuine passion for quality and high standards in care. Use examples from your past experiences where you went the extra mile to improve someone's quality of life.
Tailor Your Application: Customize your CV and cover letter to reflect the values and mission of Bexley Homecare. Mention how your personal goals align with their commitment to providing high-quality care and supporting employee development.
How to prepare for a job interview at Bexley Homecare
✨Show Your Passion for Quality Care
Make sure to express your genuine passion for delivering high-quality care during the interview. Share specific examples from your past experiences where you went the extra mile to ensure a positive outcome for clients.
✨Demonstrate Attention to Detail
Since attention to detail is vital for this role, prepare to discuss how you ensure accuracy in Care Plans and assessments. You might want to mention any systems or processes you use to maintain high standards.
✨Highlight Your Customer Service Skills
Bexley Homecare values superb customer service skills. Be ready to provide examples of how you've effectively communicated with clients and colleagues in previous roles, especially in challenging situations.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and decision-making skills. Think about potential challenges you might face in the role and how you would address them while maintaining compliance and quality standards.