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- Tasks: Join us as a Business Analyst to enhance water operations through data-driven insights and process improvements.
- Company: Cognizant is a top-tier IT and consulting firm, empowering businesses globally with innovative solutions.
- Benefits: Enjoy flexible work options, professional development opportunities, and a vibrant company culture.
- Why this job: Be at the forefront of sustainability in water utilities, making a real impact on communities and the environment.
- Qualifications: Experience in business analysis, data analytics, and knowledge of water utility operations is essential.
- Other info: Ideal for those passionate about technology and sustainability in the energy sector.
The predicted salary is between 36000 - 60000 £ per year.
The Company Cognizant (NASDAQ:CTSH) is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world's leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant has over 350,000 employees as of January 2024.
Cognizant Consulting At Cognizant, our consultants orchestrate the capabilities to truly change the game across strategy, design, technology and industry/functional knowledge to deliver insight at speed and solutions at scale. Our consulting services elevate the unique abilities and business aspirations of customers and employees and build relationships based on trust and value.
Water Utilities Consulting With the arrival of AMP8 and recent market developments, Water Utilities in the UK have embarked on a transformation journey that focuses on sustainability, reliable infrastructure, customer centricity, social responsibility, and disruption from innovative competitors entering the marketplace. Cognizant has multiple engagements with water utilities in the UK where we are utilising our capabilities in data science and digital enablement to help them lead this transformation through new offerings, solutions and innovative business models that are aligned to the market trends and regulatory commitments.
We are looking for experienced business analysts/consultants/product owners who are passionate about making a difference for our clients in the energy and utilities domain. This is an opportunity for being at the forefront of the transformation journey working with the best minds in the energy and utilities domain at Cognizant.
Job Summary: We are seeking a skilled Business Analyst with expertise in field services, water operations, and data analytics to support business process improvements, system implementations, and operational efficiencies. This role involves collaborating with stakeholders, analyzing data, and optimizing workflows to enhance service delivery and asset management within water utility operations.
Key Responsibilities:
- Analyze and document business processes related to field services and water operations to identify inefficiencies and areas for improvement.
- Work with operations, engineering, and IT teams to develop solutions that enhance service delivery and asset performance.
- Gather and document business requirements for system upgrades, process automation, and reporting enhancements.
- Assist in the development and deployment of work management, asset management, and SCADA systems to improve operational effectiveness.
- Analyze operational data from field service teams, sensors, and SCADA systems to identify trends and areas for optimization.
- Develop dashboards and reports using tools like Power BI, SQL, or GIS to provide actionable insights.
- Work with data teams to improve data collection, integration, and governance strategies for accurate decision-making.
- Support the implementation of predictive analytics for maintenance planning and efficiency improvements.
- Act as a liaison between field operations, IT, finance, and executive leadership to ensure alignment on business needs.
- Support the adoption and training of new technologies and mobile applications for field technicians.
- Work with software vendors to configure and test workforce management, GIS, and asset management systems.
- Assist in change management efforts, ensuring smooth transitions for system and process improvements.
Desirable skills and experience:
- Experience as a Business Analyst in field services, utilities, or water operations.
- Strong understanding of water utility operations, asset management, and field workforce processes.
- Experience working with data analytics, reporting, and visualization tools (Power BI, SQL, Excel, GIS, etc.).
- Proficiency in business process modeling, requirements gathering, and stakeholder management.
- Experience with work order management, SCADA, or CMMS (e.g., Maximo, SAP PM) or field services (e.g., Salesforce FSL, SAP FSM).
- Strong communication and problem-solving skills.
Preferred:
- Knowledge of regulatory requirements for water utilities and industry best practices.
- Experience with IoT, telemetry, or predictive maintenance technologies in field services.
- Familiarity with cloud platforms (AWS, Azure, or Google Cloud) and data integration.
- Certification in Business Analysis (CBAP, CCBA).
Business Analyst – Field Services & Water Operations (Data Focused) employer: Cognizant
Contact Detail:
Cognizant Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Analyst – Field Services & Water Operations (Data Focused)
✨Tip Number 1
Familiarise yourself with the latest trends in water utility operations and data analytics. Understanding the current challenges and innovations in the industry will help you speak confidently about how you can contribute to Cognizant's transformation journey.
✨Tip Number 2
Network with professionals in the field of business analysis and water operations. Attend industry events or webinars to connect with potential colleagues and learn more about the specific needs and expectations at Cognizant.
✨Tip Number 3
Brush up on your skills with data visualisation tools like Power BI and SQL. Being able to demonstrate your proficiency in these tools during interviews will set you apart as a candidate who can provide actionable insights.
✨Tip Number 4
Prepare to discuss your experience with stakeholder collaboration and change management. Highlight specific examples where you've successfully aligned teams and facilitated smooth transitions, as this is crucial for the role at Cognizant.
We think you need these skills to ace Business Analyst – Field Services & Water Operations (Data Focused)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in business analysis, particularly in field services and water operations. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the energy and utilities sector. Mention specific projects or experiences that align with Cognizant's focus on data analytics and operational efficiencies.
Showcase Data Skills: Emphasise your proficiency in data analytics tools like Power BI, SQL, and GIS. Provide examples of how you've used these tools to drive business improvements or optimise workflows in previous roles.
Highlight Stakeholder Collaboration: Discuss your experience working with various stakeholders, including IT and operations teams. Illustrate how you have successfully facilitated communication and collaboration to achieve project goals.
How to prepare for a job interview at Cognizant
✨Understand the Industry
Familiarise yourself with the latest trends in water utilities and field services. Knowing about sustainability initiatives, regulatory requirements, and innovative technologies will show your passion for the sector and help you engage in meaningful discussions during the interview.
✨Showcase Your Data Skills
Be prepared to discuss your experience with data analytics tools like Power BI, SQL, and GIS. Highlight specific projects where you've used these tools to drive business improvements or optimise workflows, as this role is heavily data-focused.
✨Demonstrate Stakeholder Collaboration
Since the role involves liaising between various teams, share examples of how you've successfully collaborated with stakeholders in previous roles. Emphasise your communication skills and ability to align different departments towards common goals.
✨Prepare for Problem-Solving Scenarios
Expect to be presented with hypothetical scenarios related to field services or water operations. Practice articulating your thought process and problem-solving approach, as this will demonstrate your analytical skills and ability to think on your feet.
