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- Tasks: Lead a team in delivering top-notch technical operations and ensure compliance with industry standards.
- Company: Join EMCOR UK, a leader in innovative facilities management focused on creating better workplaces.
- Benefits: Enjoy 25 days holiday, private healthcare, and a company pension after 6 months.
- Why this job: Be part of a culture that prioritises psychological safety and continuous improvement in a dynamic environment.
- Qualifications: Degree in Engineering or related field with 5+ years of leadership experience in a regulated setting.
- Other info: Opportunity to influence strategic plans and engage with key stakeholders across the organisation.
The predicted salary is between 42000 - 70000 £ per year.
Salary: Up to £70,000 per annum DOE
Working hours: 0800-1700, Monday-Friday, 40 hours per week
Contract Type: Permanent Full Time
Benefits: 25 days holiday + BH, Company Pension, Private Healthcare (after 6 months), Company Sick Pay + Flex Benefits.
About EMCOR UK
At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations. Our purpose is to "create a better world at work". Using our unique insight platform, "One Data World," we harness data-driven intelligence to make informed decisions, adapting our services to meet our customers’ evolving requirements. This allows us to cultivate an enhanced workplace experience for their teams whilst optimising efficiency, meticulously managing every asset, and minimising their impact on the planet. All supported by our commitment to safety, compliance, and assurance.
Role Overview
We are seeking an experienced Senior Technical Operations Manager with a Mechanical Bias. Accountable for driving a psychological safety workforce culture, coaching direct reports to ensure our foundation and improvement initiatives are successfully delivered and positively reinforced. Responsible for ensuring account compliance against statutory, critical and GxP deliverables. Delivering exceptional stakeholder engagement, ensuring all client interface is conducted to a high professional standard at all levels in the operation. Building the client relationship, ensuring key stakeholders are engaged, informed and have confidence in our ability to provide world-class service. Accountable for the overview of team key performance indicators and service level agreements. Conducting reviews to ensure relevance and accuracy of such measures against evolving business models. Accountable for ensuring resilience planning is conducted for all areas of operations. Accountable for technical assurance of Operations Team staff competency across all spheres of influence. Provide a senior level conduit between Operations and internal/external stakeholders to ensure continuous improvement of our deliverables against the Site Information Pack. Assisting with the development of strategic plans, including organisational structure modelling and relevant change programme related actions. Assuring suitable succession planning is in action across all functions in the operations teams. Responsible for the delivery and tactical implementation actions in line with strategic plans. Engaging with our Procurement team to manage the cost-effective and competitive procurement of all Technical Services in line with and influencing the approved supply chain. Deputise for the Head of Technical Operations when required.
Person Specification
- Degree / HND / HNC in Engineering, Building Services or other similar discipline and/or a relevant level 5 professional institute qualification.
- Demonstrable experience (5+ Years) of leading teams in an Engineering / Facilities management environment (preferably in a highly regulated environment).
- NEBOSH National General Certificate or working towards.
- Excellent understanding and experience of workplace Safety management in a front-line technical arena.
- Exceptional knowledge of relevant building services statutory regulations, codes of practice and quality control.
- Ability to maintain composure in a demanding, active and holistically client-facing environment.
Senior Technical Operations Manager - GSK (Mechanical) employer: EMCOR UK
Contact Detail:
EMCOR UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Technical Operations Manager - GSK (Mechanical)
✨Tip Number 1
Familiarise yourself with EMCOR UK's values and mission. Understanding their commitment to creating a better workplace will help you align your responses during interviews, showcasing how your experience and values resonate with theirs.
✨Tip Number 2
Network with current or former employees of EMCOR UK on platforms like LinkedIn. Engaging in conversations can provide you with insider knowledge about the company culture and expectations for the Senior Technical Operations Manager role.
✨Tip Number 3
Prepare specific examples from your past experiences that demonstrate your ability to lead teams in a regulated environment. Highlighting your achievements in safety management and compliance will be crucial in proving your fit for this role.
✨Tip Number 4
Stay updated on the latest trends and regulations in facilities management and engineering. Being knowledgeable about industry changes will not only impress during interviews but also show your commitment to continuous improvement and professional development.
We think you need these skills to ace Senior Technical Operations Manager - GSK (Mechanical)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in engineering and facilities management. Focus on your leadership roles and any specific achievements that align with the responsibilities of a Senior Technical Operations Manager.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of EMCOR UK's mission and values. Emphasise your experience in driving safety culture and stakeholder engagement, as these are key aspects of the role.
Highlight Relevant Qualifications: Clearly list your qualifications, such as your degree or HND in Engineering, and any professional certifications like NEBOSH. Make sure to mention your experience in regulated environments, as this is crucial for the position.
Showcase Soft Skills: In your application, highlight soft skills such as communication, coaching, and resilience. These are essential for managing teams and engaging with clients effectively, which is a significant part of the role.
How to prepare for a job interview at EMCOR UK
✨Showcase Your Leadership Experience
As a Senior Technical Operations Manager, you'll need to demonstrate your ability to lead teams effectively. Prepare specific examples of how you've successfully managed teams in engineering or facilities management, particularly in regulated environments.
✨Understand the Company Culture
EMCOR UK prioritises people and collaboration. Research their values and be ready to discuss how you can contribute to creating a positive workplace culture. Highlight any experience you have in fostering psychological safety within teams.
✨Be Prepared for Technical Questions
Expect questions related to building services regulations and safety management. Brush up on relevant statutory regulations and codes of practice, and be ready to discuss how you've applied this knowledge in previous roles.
✨Engage with Stakeholder Management
Stakeholder engagement is crucial for this role. Prepare to discuss your experience in building client relationships and how you've ensured high professional standards in client interactions. Think of examples where you've successfully managed stakeholder expectations.
