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- Tasks: Support academics and manage assessments for the new BSc Psychology & Criminology programme.
- Company: Join IoPPN’s Education Support Team, a leader in mental health and psychological sciences.
- Benefits: Enjoy hybrid working, flexible hours, and an indefinite contract with competitive salary.
- Why this job: Be part of a dynamic team improving student experiences and driving positive change.
- Qualifications: Strong communication, IT skills, and experience in data management are essential.
- Other info: This is a part-time role (21 hours/week) with opportunities for professional growth.
The predicted salary is between 30786 - 34599 £ per year.
About us: The Senior Programme Officer provides essential support to academics and professional services colleagues. They will work closely with the Programme Manager and Programme Officers and the wider programme administration team, to ensure consistent management and delivery of assessments administration.
About the role: This is an exciting opportunity to work as Senior Programme Officer in IoPPN’s Education Support Team. The Mental Health & Psychological Sciences (MHaPS) Programme Support Team are seeking an enthusiastic, proactive and confident administrator, who is committed to providing an excellent provision that supports the programme administration lifecycle. The role will support the new BSc Psychology & Criminology programme which launches this September, alongside overseeing key activity in the student lifecycle across MHaPS programmes. This role has supervisory responsibility, providing expertise, advice and support for the queries of the 6 Programme Officers in the team. The Senior Programme Officer will interact with a wide range of academic and professional services staff from across the Faculty and the University whilst ensuring that our stakeholders benefit from our services in a seamless and effective manner. Striving to constantly improve the student and staff experience and positively collaborate to enact change and proactively deliver new initiatives and systems, this role is expected to work at a more senior operational level, contributing to the development of processes and procedures. With a keen working knowledge of existing regulations and policies, the Senior Programme Officer is a valued and trusted member of the team, demonstrating confident and proactive attention to detail.
Applicants must have excellent IT skills, particularly adept in Microsoft Excel, and some experience of utilising data in student record systems and virtual learning environments is necessary to succeed in the role. The role holder will be expected to support a flexible, varied, and high-pace workload, often across competing priorities in line with core university deadlines and requirements. This is a part-time post 0.6 FTE (21 hours per week), and you will be offered an indefinite contract. We offer hybrid working with a minimum of one day in the office split between Guy’s and Waterloo campus, and the rest working from home. As this position is part-time, the salary listed will be amended accordingly (pro rata).
About you: Essential criteria include:
- Excellent written and oral communication skills including the ability to draft documents and correspondence autonomously to a broad range of audiences
- Strong numeracy skills and ability to analyse complex numerical data to drive decision making
- Excellent time management and organisational skills, with the ability to work under pressure to plan effectively across a range of competing priorities, and work to tight deadlines with minimal supervision
- Experience of stakeholder management, with the ability to work with a broad range of stakeholders and knowledge of how to address complaints and service setbacks in a professional and efficient manner
- Excellent working knowledge of Microsoft packages, especially Excel, and experience in the use of student records systems (such as SITS, Power BI) and virtual learning environments (ideally Moodle)
- Have a methodical but flexible approach to work, maintaining a high level of accuracy and excellent attention to detail
- Proactive, collaborative, and relationship-oriented approach to teamwork
- Ability to form professional networks and contribute positively to supporting change
Desirable criteria include:
- Experience of working in a Higher Education setting
£38,482 to £43,249 per annum pro rata, including London Weighting Allowance.
Senior Programme Officer employer: King's College London
Contact Detail:
King's College London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Programme Officer
✨Tip Number 1
Familiarise yourself with the specific programmes and initiatives at IoPPN, especially the new BSc Psychology & Criminology programme. Understanding the nuances of these programmes will help you demonstrate your enthusiasm and knowledge during any discussions or interviews.
✨Tip Number 2
Network with current or former employees in similar roles within the university. This can provide you with insider insights into the team dynamics and expectations, which can be invaluable when tailoring your approach to the role.
✨Tip Number 3
Brush up on your Microsoft Excel skills, particularly in data analysis and reporting. Being able to showcase your proficiency in handling complex numerical data will set you apart from other candidates.
✨Tip Number 4
Prepare examples of how you've successfully managed competing priorities in previous roles. Highlighting your time management and organisational skills will demonstrate your ability to thrive in a high-paced environment, which is crucial for this position.
We think you need these skills to ace Senior Programme Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Senior Programme Officer role. Emphasise your administrative skills, stakeholder management experience, and proficiency in Microsoft Excel.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the organisation. Mention specific examples of how your previous experience has prepared you for the responsibilities outlined in the job description.
Highlight Communication Skills: Since excellent written and oral communication skills are essential, provide examples in your application of how you've successfully drafted documents or corresponded with diverse audiences in previous roles.
Showcase Your Analytical Abilities: Demonstrate your strong numeracy skills by including examples of how you've analysed complex data to inform decision-making in past positions. This will show your capability to handle the data-driven aspects of the role.
How to prepare for a job interview at King's College London
✨Showcase Your Communication Skills
As the role requires excellent written and oral communication skills, prepare to demonstrate your ability to draft documents and correspond with various stakeholders. Consider bringing examples of past communications or reports you've created.
✨Highlight Your Analytical Abilities
Since strong numeracy skills are essential, be ready to discuss how you've used data analysis in previous roles. You might want to prepare a specific example where your analysis influenced decision-making or improved processes.
✨Demonstrate Time Management Expertise
The position demands excellent time management and organisational skills. Be prepared to share strategies you use to manage competing priorities and tight deadlines, especially in high-pressure situations.
✨Emphasise Your Collaborative Approach
Given the need for a proactive and collaborative mindset, think of instances where you've successfully worked within a team or built professional networks. Highlight how you contributed to positive changes or resolved conflicts effectively.
