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- Tasks: Support housing systems and revenue processes while enhancing IT functionalities.
- Company: Join Runnymede Borough Council, a progressive local authority dedicated to community service.
- Benefits: Enjoy hybrid working, flexible hours, 28 days leave, and excellent pension schemes.
- Why this job: Be part of a passionate team making a real difference in residents' lives.
- Qualifications: Previous experience in financial transactions and IT systems is essential.
- Other info: Opportunities for training, development, and a supportive work environment await you.
The predicted salary is between 29696 - 32957 £ per year.
Salary: Annual salary between £29,696 - £32,957 for 37 hours a week
Location: Runnymede Borough Council, Addlestone, Surrey
Working Pattern: Full Time
Hours: 37 hours per week
About The Team
Runnymede Council has created a number of new roles as part of our digital transformation and increased income services. These are roles for people with a keen interest in IT and administration. The roles are varied and within this new team there are opportunities for learning new skills and progression. This is a small Local Authority where you have the opportunity and resources to make a difference to service users. We are a passionate team who care about our residents and the service we provide. You will be joining a supportive, friendly Housing service that provides IT support across all the areas within the Housing Department and continually explores every opportunity to improve processes, whilst ensuring that all income streams are maximised. The team's focus is on continued improvement of the Housing integrated IT system, managing upgrades and offering online access to tenants and leaseholders to digitally transact.
About The Role
As part of this team, you will develop specialist knowledge across all the system modules, that manage all areas of Housing, including allocations, tenancies, repairs and rent accounting. Armed with this knowledge the team provides support to all users on day-to-day issues, processes and training. The team works at a fast pace with priorities frequently changing to support current business needs with critical tasks and ongoing system maintenance and development. The workload covers multiple different areas within Housing, with administrative tasks to support the income and expenditure, system build and configuration changes, providing key performance indicators, security updates and system enhancement research. As a Housing Systems & Revenue Assistant you will be supported by Housing Systems & Revenue Officers within the team, to provide an income collection service and IT system support for the Housing Department.
About You
If you are a capable and motivated person who is committed to excellent customer service, this may be the opportunity for you. Are you comfortable working in a busy everchanging environment, where you are constantly expanding and sharing your knowledge? Do you enjoy working as part of a team and supporting your colleagues? Are you also accurate, organised, confident in using IT systems and relish a challenge? Then this may be the role for you! As this role focuses on financial administrative tasks and system updates, it is essential that you have previous experience with processing financial transactions and are comfortable with assisting in the enhancing of IT system processes.
About Runnymede
Runnymede is an ambitious, passionate, and progressive council with a forward-thinking attitude and award-winning departments. As a Borough Council, we are committed to our four core values and goals which we demonstrate through our ongoing policies and projects. We are always keen to improve our services and welcome innovative and proactive individuals who are open-minded and have a positive approach in supporting our vision.
Benefits
- Hybrid working: 3 days in the office, 2 days working from home
- Flexible working: 7am-7pm (Core hours are 10-11.30am & 2.30pm-4pm) and Flexi-leave
- 28 Days annual leave, plus 8 days bank holidays and 1 extra day at Christmas
- Excellent Pension Scheme
- Free Parking
- Training and development opportunities
- Payment of one professional membership per annum
- Cycle to work + further related discounts
- Season ticket loan
- Health insurance plan after 1 years service
- Dental insurance plan after 3 years service
- Mileage allowance
How To Apply
Please apply online at www.surreyjobs.info. Full information, including the Job Description, Person Specification and other details about Runnymede Borough Council, is available in the Extra Information attachment on the website. If it is difficult for you to apply online please contact Human Resources. Email: Telephone: 01932 425527.
We welcome applications from all sections of the community. Please provide an email address where possible as you will be contacted by email if you are selected to attend for an interview. For an informal chat about this role please contact Ellie Slade, Housing Systems & Revenues Manager on 01932 425820 or Interview Date: To be Confirmed.
If you do not hear from us within two weeks from the closing date you have not been successful on this occasion. Thank you for considering Runnymede Borough Council.
Runnymede Borough Council is committed to safeguarding and promoting the welfare of children and adults with care support needs and expects all staff and volunteers to share this commitment. You may be requested to present your identification at the interview stage and there will be several checks conducted during the onboarding process inclusive of an enhanced DBS check for specified roles.
Housing Systems & Revenue Assistant employer: IBD-A Percept Hakuhodo Company
Contact Detail:
IBD-A Percept Hakuhodo Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Systems & Revenue Assistant
✨Tip Number 1
Familiarise yourself with the specific IT systems used in housing management. Research common software and tools that local authorities use, as this will help you demonstrate your knowledge during any discussions or interviews.
✨Tip Number 2
Network with current or former employees of Runnymede Borough Council. Reach out on platforms like LinkedIn to gain insights about the team culture and expectations, which can give you an edge in your application.
✨Tip Number 3
Prepare to discuss your experience with financial transactions and administrative tasks. Think of specific examples where you've successfully managed similar responsibilities, as this will showcase your suitability for the role.
✨Tip Number 4
Stay updated on the latest trends in digital transformation within local government services. Being knowledgeable about how technology is improving housing services can set you apart as a forward-thinking candidate.
We think you need these skills to ace Housing Systems & Revenue Assistant
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Housing Systems & Revenue Assistant position. Tailor your application to highlight relevant skills and experiences that align with the role.
Highlight Relevant Experience: Emphasise any previous experience you have with financial transactions, IT systems, or administrative tasks. Use specific examples to demonstrate how your background makes you a suitable candidate for this position.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your enthusiasm for the role and the organisation. Mention why you are interested in working for Runnymede Borough Council and how you can contribute to their goals.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at IBD-A Percept Hakuhodo Company
✨Show Your IT Skills
Since the role involves a lot of IT support, be prepared to discuss your experience with various IT systems. Highlight any specific software or tools you've used in previous roles, especially those related to housing or financial transactions.
✨Demonstrate Customer Service Commitment
Runnymede Borough Council values excellent customer service. Be ready to share examples of how you've provided outstanding service in past positions, particularly in busy environments where priorities shift frequently.
✨Emphasise Teamwork
This role requires collaboration within a small team. Prepare to talk about your experiences working in teams, how you support colleagues, and any instances where you contributed to team success.
✨Prepare for Financial Administration Questions
As the position focuses on financial administrative tasks, brush up on your knowledge of processing financial transactions. Be ready to discuss your experience in this area and how you ensure accuracy and organisation in your work.
