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- Tasks: Join our Commercial Team as an Account Handler, managing client relationships and insurance policies.
- Company: GS Group is a leading insurance broker in Scotland, part of the top 30 UK-wide JMG Group.
- Benefits: Enjoy competitive salary, generous holidays, healthcare scheme, and full training support.
- Why this job: This role offers career growth, client interaction, and a supportive team environment.
- Qualifications: Experience as an Account Handler and knowledge of commercial insurance products are essential.
- Other info: Opportunity for tailored learning and development in a rapidly growing company.
The predicted salary is between 28800 - 42000 £ per year.
Established in 1991, GS Group is one of the leading insurance brokers in Scotland and proudly part of the wider JMG Group. Our focus has always been on employing people that are approachable and are passionate about delivering for our clients. This has resulted in consistent growth, with GS Group doubling in size every five years. We now operate out of five locations, with more to come and receive all of the benefits of being part of a UK wide PE backed top 30 broker.
Overall objective:
Due to continued success and business growth, we are looking to expand our hugely successful Commercial Team, with an additional experienced Account Handler who would like to develop their career and have the opportunity to visit clients and help build and maintain a successful book of business in collaboration with a fully supportive and dedicated Account Executive.
Key duties will include
- Ensuring accuracy, efficiency and professionalism when dealing with both clients and insurers in all aspects of the role
- Managing existing commercial insurance policies including commercial combined, property, liability and fleet plus others
- Completing premium financing arrangements
- Working closely with a dedicated Commercial Account Executive
- Advising clients on existing products in accordance with their needs
- Ensure bad debt queries are dealt with efficiently and in line with company procedure.
- Ensure all business activity fully complies with FCA regulation and company procedures as detailed in the Conduct Polices.
- Handle any complaints in accordance with regulation, the Company’s Conduct Policy.
- Take part in tailored learning, training and assessment courses and identify further areas for own development as required.
- Achieve and maintain a high level of customer service and promote exceptional customer care standards at all times.
- Develop and maintain a professional working relationship with all clients and provide expert product advice and guidance
- Secure additional cross sell revenue opportunities from other classes of insurance
- Promote and increase the use of in-house premium finance, from insurer schemes.
What we’re looking for
Our Account Handlers are vital in ensuring that GS Group clients have a professional and compliant experience. To be successful in the role, you must have the following skills.
- Previous experience gained from working as an Account Handler in a similar broking environment.
- Working knowledge of most commercial lines insurance products.
- Experience of working to high standards and FCA Compliance.
- Strong administration skills, coupled with a very keen eye for detail.
- Ability to prioritise and organise own workload to ensure deadlines are met.
- Numerical accuracy.
- Exemplary communication skills, in person, on the phone and via email.
- Strong time management skills, with the ability to meet deadlines.
- IT proficiency with the use of most MS Office products and ideally Acturis.
- Regulatory and compliance awareness.
What we offer
- Competitive Salary & Package commensurate with level of experience
- Company Pension scheme
- Generous holiday entitlement, including birthday day off
- Full training and career development support
- Healthcare scheme
- Free Parking
Commercial Account Handler employer: G's Group
Contact Detail:
G's Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Account Handler
✨Tip Number 1
Familiarize yourself with the specific commercial insurance products mentioned in the job description. Understanding these products will not only help you during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Highlight any previous experience you have in a broking environment, especially if it involves working with FCA compliance. This will show that you are already aligned with the standards GS Group expects from its Account Handlers.
✨Tip Number 3
Prepare to discuss how you manage your workload and prioritize tasks effectively. Since time management is crucial for this role, sharing specific examples of how you've met deadlines in the past can set you apart.
✨Tip Number 4
Demonstrate your communication skills by practicing how you would explain complex insurance concepts to clients. Being able to convey information clearly and professionally is key to excelling as an Account Handler at GS Group.
We think you need these skills to ace Commercial Account Handler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous experience as an Account Handler in a broking environment. Emphasize your knowledge of commercial lines insurance products and your strong administration skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for delivering exceptional customer service. Mention specific examples of how you've successfully managed client relationships and ensured compliance with FCA regulations.
Highlight Relevant Skills: In your application, clearly outline your exemplary communication skills, time management abilities, and IT proficiency. These are key attributes that GS Group is looking for in a candidate.
Show Enthusiasm for Development: Express your eagerness to participate in tailored learning and training opportunities. Highlight your commitment to personal development and how you plan to contribute to the success of the Commercial Team.
How to prepare for a job interview at G's Group
✨Show Your Insurance Knowledge
Make sure to brush up on your knowledge of commercial lines insurance products. Be prepared to discuss specific policies and how they relate to client needs, as this will demonstrate your expertise and suitability for the role.
✨Highlight Your Compliance Experience
Since compliance is crucial in this role, be ready to share examples of how you've ensured adherence to FCA regulations in your previous positions. This will show that you understand the importance of regulatory standards in the insurance industry.
✨Demonstrate Strong Communication Skills
Prepare to showcase your communication abilities during the interview. Practice articulating your thoughts clearly and concisely, as well as how you handle client interactions, both in person and via email or phone.
✨Emphasize Your Organizational Skills
Discuss your time management strategies and how you prioritize tasks to meet deadlines. Providing specific examples of how you've successfully managed your workload in a fast-paced environment will highlight your ability to thrive in this role.
