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- Tasks: Lead the design and implementation of Microsoft Dynamics 365 solutions for clients.
- Company: Join Cognizant, a multi-award-winning Microsoft partner delivering innovative tech solutions.
- Benefits: Enjoy flexible working, private medical insurance, and a diverse, collaborative environment.
- Why this job: Be part of a dynamic team driving transformational results across various industries.
- Qualifications: Senior experience in Microsoft Dynamics 365 CE with strong technical consulting skills required.
- Other info: Hybrid role with office travel 2-3 times per week; locations include London, Leeds, Birmingham, or Telford.
The predicted salary is between 48000 - 84000 ÂŁ per year.
Description – External
Microsoft Dynamics 365 CE Solution Architect (Customer Service and Field Service)
Hybrid role with office travel required to 2-3 times per week. Location will be based on your choice (London, Leeds, Birmingham or Telford)
Join a team of passionate thought leaders in a dynamic and collaborative environment! Cognizant Microsoft Business Group’s Business Applications team is hiring now and we’re looking for our next Microsoft Dynamics 365 CE Solution Architect to join us.
The Microsoft Business Group is a cloud-first, full-service Microsoft partner committed to delivering innovative technology solutions that solve human challenges. We are compelled by our core values to drive transformational results for clients across all company sizes, geographies and industries. The Cognizant Microsoft Business Group team delivers full lifecycle solutions—from project inception and planning, through deployment to ongoing support and maintenance.
Why should you work at Microsoft Business Group?
- Multi Award Winning Business.
- Official and Award-Winning Microsoft Partner.
- Award Winning Databricks Partner.
- Official GitHub Partner.
- Cloud Native Organisation.
- Growing International and Diverse teams.
- Hugely collaborative environment, where ideas and knowledge sharing are actively encouraged.
- Private Medical Insurance.
- Employee Assistance Program.
- Income Protection Cover.
- Death in Service Cover.
- Group Personal Pension Plan with enhanced employee contributions.
- Flexible Working and Working from Home.
- We are committed to diversity, inclusion and belonging and welcome applicants from all backgrounds.
Job Summary:
The ideal candidate will be an ambitious and enthusiastic consultant who will nurture needs and deliver Microsoft Business Applications solutions for existing and prospective clients. Working with the Business Analysis practice and client teams to design, build, oversee, and implement solutions using the Power Platform and Dynamics 365 customer engagement first-party applications.
What will the Microsoft Dynamics 365 Solution Architect be doing day-to-day?
- Advising customers on the fit of Microsoft Dynamics to their environment, infrastructure, functional and non-functional needs, and their compliance requirements.
- Leading the architecture and technical design of Dynamics 365 CE Sales, Service and Marketing solutions, Power Platform and Field Services.
- Interface with BAs, SME end-users and functional leads to ensure architecture and design meets their needs including integration with third party systems.
- Guiding the design of the Dynamics functional and technical teams on the project.
- Supporting the Delivery Lead planning delivery of solutions and their implementation.
What type of experience does the Dynamics 365 CE Solution Architect need to be successful in this role?
- Must have over Senior experience in Microsoft stack with strong experience working as a Technical Consultant or Architect in Microsoft Dynamics 365 CE (CRM) with successful implementation experience on complex Field Service and Customer Service engagements.
- Strong understanding of Microsoft Dynamics 365 CE and experience of working on full life cycle implementations across multiple versions of Dynamics CRM/365 CE (4.0, 2011, 2013, 2016, 365).
- Lead the design of solutions with BAs, SME end-users and Dynamics 365 Functional Lead to understand customers environment and advise on fit of Dynamics to their needs including integration with third party systems.
- Able to guide work of the Dynamics Developers, and product SMEs on the project.
- Able to write high level solution architecture and detailed Technical Design documentation.
- Experienced in data integration and data migration.
- Experience with onsite/offshore delivery models.
- Experience with defined frameworks (MVC, Entity Framework and Enterprise Library).
- Strong client facing communication skills.
- Experienced providing Pre-Sales demonstrations.
Technically experienced in:
- SQL Server 2008 or above with custom report experience through SQL Server Reporting Services (SSRS) and FetchXML.
- .NET Framework Version 4.5 or above including strong WCF Web API experience.
- Knowledge of Web development, HTML, CSS, JSON, XML, Javascript and SQL.
- C# and OOPS concepts.
Good to have experience and knowledge of:
- Microsoft Azure.
- Power Apps and Portal.
- Field Services.
- Customer Insight.
What education and certification credentials are needed for this role?
- Educated to degree level or equivalent.
- TOGAF certified ideally.
- Certified in an Agile methodology.
- Microsoft Dynamics 365 CE/CRM certification (preferably Dynamics 365 Customer Service and Sales– MB-210) is highly desirable.
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D365 Solution Architect employer: Cognizant
Contact Detail:
Cognizant Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land D365 Solution Architect
✨Tip Number 1
Make sure to showcase your experience with Microsoft Dynamics 365 CE in your conversations. Highlight specific projects where you successfully implemented solutions, especially in Field Service and Customer Service engagements.
✨Tip Number 2
Familiarize yourself with the latest features and updates of Dynamics 365 CE and the Power Platform. Being knowledgeable about recent advancements will help you stand out during discussions with the team.
✨Tip Number 3
Prepare to discuss your approach to integrating Dynamics 365 with third-party systems. Having a clear understanding of integration challenges and solutions will demonstrate your technical expertise.
✨Tip Number 4
Engage with the community by participating in forums or attending webinars related to Microsoft Dynamics 365. This will not only enhance your knowledge but also show your passion for the field during interviews.
We think you need these skills to ace D365 Solution Architect
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the D365 Solution Architect position. Understand the key responsibilities and required skills, especially around Microsoft Dynamics 365 CE and Power Platform.
Tailor Your CV: Customize your CV to highlight relevant experience in Microsoft Dynamics 365 CE, particularly in Customer Service and Field Service. Include specific projects or implementations that showcase your expertise.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention how your background aligns with their core values and how you can contribute to their collaborative environment.
Highlight Technical Skills: In your application, emphasize your technical skills related to SQL Server, .NET Framework, and any experience with Azure or Power Apps. Be specific about your experience with data integration and migration.
How to prepare for a job interview at Cognizant
✨Showcase Your Technical Expertise
Be prepared to discuss your experience with Microsoft Dynamics 365 CE in detail. Highlight specific projects where you led the architecture and technical design, especially in complex Field Service and Customer Service engagements.
✨Demonstrate Client-Facing Skills
Since strong client-facing communication skills are crucial, practice articulating how you've successfully interacted with clients in previous roles. Share examples of how you advised customers on their needs and integrated solutions.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about how you would approach advising a client on integrating Dynamics 365 into their existing infrastructure and compliance requirements.
✨Familiarize Yourself with the Company Culture
Research Cognizant Microsoft Business Group's core values and collaborative environment. Be ready to discuss how your personal values align with theirs and how you can contribute to their diverse and inclusive culture.
