Field Services Engineer

Role – Field Service Engineer

Permanent

40 hours per week (overtime after 37.5 hours)

Company electric or hybrid car

JOB DESCRIPTION

DUTIES AND RESPONSIBILITIES

• Acts as the local technical consultant and liaison with customer management and customer representatives at site
• Provides service and support at site.
• Coordinates functions with Area Field Services Lead/Management/Senior FSRs
• Performs water analysis and/or collects samples for preparation, labelling and shipment to designated laboratory for analysis.
• Completes and distributes on site report based on any work carried out at site.
• Troubleshoots and repairs pumps, instruments and control panels.
• Calibrates instrumentation (pH, Conductivity, flow, ORP)
• Conducts preventative maintenance on water treatment plant (UF, RO, EDI, Pumps/motors), chemical feed pumps, controllers and instrumentation.
• Maintains inventory of spare parts (lube oil, tubing, piping, etc.), and adequate supply of spare parts through ordering system.
• Relays Customer feedback to Field Services, Commercial and/or Technical Department.
• Recommends appropriate site procedural and/or policy changes that will help overall effectiveness.
• Is flexible in role and joins on call system for site (1 week in 4) – solely for this site
• Remains on call-out duty if and when required as prescribed by the UKIN team call out schedules
• Conducts training of customer and other personnel to enable them to operate prescribed BOO/Mobile equipment safely and effectively when FSR is not on site.
• Conducts training of company trainees in the various site technical functions encompassed by the position of Field Service Representative.

QUALIFICATIONS

EDUCATION

• Qualification in a suitable Science, Engineering or technical discipline preferred or equivalent knowledge and experience

or

• Mechanical based experience from apprenticeships or site experience of maintenance

Desirable

• A Level or equivalent Chemistry desirable or equivalent knowledge and experience

SKILLS & EXPERIENCE

Essential

• Water treatment equipment operation/Maintenance
• Mechanical maintenance experience
• Full UK driving licence

Desirable

• Work in industrial environment
• Use of safe systems of work (RAMS, permits)