Inside Sales Manager

Do you want to help enrich the lives of learners worldwide? At RM, we’ve been pioneers of education technology since 1973. We provide technology and resources to the education sector supporting over 10 million students around the world. We work with 28,000 schools, nurseries, and education trusts in 115 countries to deliver customer-centric solutions that improve education outcomes worldwide. What we do helps learners at all stages of their lives, from preschool to higher education and professional qualification. We partner with schools, examination boards, central governments, and other professional institutions to enrich the lives of learners.

Responsibilities

• Responsible for leading the Inside Sales team to deliver the sales target.
• Coaching and developing the team.
• Managing performance, developing the team, and supporting them in delivering their KPIs and career development within our business.
• Writing and presenting bids allocated to Inside Sales - developing the team to undertake this work themselves.
• Work closely with Technical Pre-Sales for quotes and bidders' days.
• Taking ownership of Deal registration for bids that fall into the Inside Sales rules of engagement.
• Maintenance and development of processes, systems, and reporting to improve performance and insight.
• Building and maintaining relationships with our suppliers who provide funding for our Subject Matter Experts.
• Work closely with the Head of Marketing and team to develop great campaigns.
• Provide feedback and insight on campaign and team performance.
• Work closely with the Growth Director to develop the Inside Sales plan and deliver the sales academy.
• Develop the telephony and reporting systems working closely with our internal experts.
• Embody our culture and create a good selling culture in the team.

Experience

• Commercial acumen.
• Team management and leadership, especially with early-stage career team members.
• Deep experience of coaching and performance management.
• Data-driven - good numeracy and high level of IT software package skills, with demonstrable experience of being data-driven in previous roles.
• K12 experience or at least demonstrable skills and aptitude to learn fast and develop a learning journey to understand the market.
• Collaboration and networking skills.
• Be a good fit in our culture and lead by example.
• Resilience and a self-starter.

What’s in it for you?

At RM, we have "My Work Blend @RM" which provides office-based colleagues with multi-location and hybrid working options to suit them. As well as your office base, you can spend a proportion of your time working at other locations that suit your role and your life, including home, other offices, customer sites, distribution centers, or on the move. We encourage you to discuss arrangements for this role with your potential line manager during the recruitment process. We expect how we make best use of hybrid working may continue to adapt as we adjust to our new ways of working.

RM is committed to safeguarding and promoting the welfare of children and expects all permanent and temporary staff to share this commitment. This role is exempt from the Rehabilitation of Offenders Act 1974, and all successful candidates will be subject to Disclosure and Barring Service (DBS) checks along with other relevant employment checks.

As well as a competitive salary and our core benefits package, which includes private medical healthcare, life assurance, and a Group Personal Pension Plan with higher contribution levels available, some roles are also eligible for a performance-related bonus. There are lots of voluntary benefits too. You could buy additional annual leave, join our dental plan, sign up for a health assessment, or take part in our cycle to work scheme. You could even earn yourself an extra bonus for successfully recommending a friend or family member for a position within RM.

To better reflect the society that we serve, we’re committed to building a diverse workforce and creating an inclusive and welcoming environment for all. To achieve this, we create teams of talented people from different backgrounds and experiences and strive to be a business where our people can bring their whole selves to work. We also want to make the recruitment process as inclusive as possible for everyone. Should you require additional support with your application or through the interview process, please contact us at recruitment@rm.com. Unfortunately, we are unable to offer sponsorship for this role.