Inside Sales Manager - UK

Ajax Systems is an international technology company and Europe’s largest developer and manufacturer of security systems with smart home features. Ajax products form an ecosystem of more than 70 devices that protect premises from burglary, detect fire, prevent water leaks, and allow controlling home appliances. Ajax Systems has production facilities in Ukraine and Turkey, and R&D offices in Kyiv, Kharkiv, and Vinnytsia. Today, Ajax products protect over 2 million users in 169 countries worldwide and have earned numerous awards for their reliability, ease of use, and innovation.

Key requirements:

• Proven experience in inside sales, preferably in a B2B environment
• Excellent verbal and written communication skills
• Goal-oriented mindset with a passion for achieving targets
• Strong customer service orientation with a passion for building and maintaining long-term customer relationships
• Ability to empathize with customers and provide solutions to their problems/requests
• Proficiency in Microsoft Office suite (Word, Excel, Outlook)
• Familiarity with CRM software to manage customer interactions, track leads, and generate reports
• Self-motivated, resilient, and adaptable to a fast-paced sales environment

Responsibilities:

• CRM leads management, analysis and follow-up
• Partner Program quarterly results management, analysis and follow-up
• Distributors events: promo creation and follow-up, checking lists of participants, event feedback and improvements to increase sales and leads
• Ajax events: leads qualification/tracking and participants follow-up
• Follow up with clients post-sale to ensure satisfaction, resolve any issues, and secure repeat business and referrals
• Development of an incentive program for KA according to the sales growth plan
• Make outbound calls to potential customers to promote and sell the company's solutions
• Respond to inbound sales inquiries and follow up on leads generated by other sales channels
• Build and maintain relationships with customers, understand their needs, and provide solutions to meet their requirements
• Keep accurate and up-to-date records of customer interactions and sales activities in the company's CRM system
• Collaborate with other departments to ensure a seamless customer experience and resolve any issues that arise
• Provide regular updates to the management on performance and progress
• Managing and maintaining a database of all sales data (orders, payments, forecasts, performance, BDMs call cycles)
• Support the sales team in all aspects of the sales process, including lead generation, qualification, and follow-up
• Prepare proposals and other sales-related materials
• Coordinate sales events demonstrations and presentations
• Continuously strive to improve sales techniques, processes, and efficiency to maximize productivity and results
• Meet or exceed monthly and quarterly sales targets

We offer:

• Opportunity to work in one of the most recognized and innovative security manufacturers.
• Opportunity to take on new challenges, advance your career, and make a meaningful impact.
• Opportunity to be part of a fast-paced and dynamic environment that encourages creativity, critical thinking, and the exploration of new ideas.
• Competitive compensation that includes a base salary and performance-related bonuses.
• Work tools are covered by the company.
• Join us and be part of Ajax Systems company, where you will feel empowered to succeed!