Paraplanner (Edinburgh)

Working closely with 2-3 advisers within the 7im group supporting them with their own workloads and the day to day activities and ongoing support for both new and existing clients. Responsibilities Support Advisers in ensuring the annual ongoing suitability targets are met by setting up meetings, attending meetings and completing the relevant post meeting documentation. Creating Statements of Suitability (SOS) for clients post meeting and ensure the annual review process is completed in a timely manner. Producing simple new business reports including ISA/GIA top ups and pension transfers to a high standard and in line with our suitability assurance programme requirements. Creating ad hoc letters for clients including fund switches and withdrawals. Support the Advisers with new business processing and onboarding journey on the CRM system, ensuring the system is kept up to date. Maintain compliant advice files in Practice Management System (Xplan). Be a second point of contact for clients to assist with queries and updates on transfers. Help to input, manipulate and maintain prospect data on Xplan including management of Adviser pipeline. After appropriate training, the Paraplanner will be required to take dealing instructions directly from clients and the Advisers for ongoing placement including switches, rebalances, investing monies and raising funds. Take responsibility to ensure that all client communication is accurate, appropriate & delivered at the right time, to include emails, letters and reports. Manage own workloads and that of the Advisers to ensure the best client experience is provided. Review and create procedures across the team as and when required. Liaise closely with Client Servicing Team and members of 7IM’s Operations team to ensure full communication and understanding, minimising errors and maximising service levels. Continually look at ways to enhance operational systems and procedures to maximise efficiencies eg Xplan (practice management system). Complete monthly compliance modules in timely fashion before deadlines. Continually suggesting realistic & appropriate improvements and solutions to problems to your line manager and others across 7im and review/create procedures when required. Filing, in accordance with 7IM and FCA procedures. Subscribing to 7IM\’s declared Mission and Tenets, & to Treating Customers Fairly (TCF) initiatives. Ensure the 7IM VPVPs (Vision, Purpose, Values and Personalities) are followed throughout your working practices. Other duties, as reasonably required by the line manager and 7IM. About You Skills Accuracy and attention to detail when writing reports. Organisation of own workload to meet deadlines. Client focused, delivering a high standard of client service. Must be proactive and able to use initiative. Good communication skills, both oral and written. Adaptive to change. Proficient in MS Word/Excel. Ability & willingness to identify and suggest improvements in processes / service levels. Qualifications Candidates must demonstrate numeracy & literacy skills to at least A level/Higher standard. An industry relevant examination such as CII Level 4 Financial Planning qualification or working towards this is desired but not essential. #J-18808-Ljbffr