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- Tasks: Manage client accounts, conduct audits, and ensure compliance in a dynamic field-based role.
- Company: Join a leading supply chain services business making an impact in the Birmingham region.
- Benefits: Enjoy a competitive salary, company car, 25 days holiday, and private medical insurance.
- Why this job: Be part of a supportive team focused on growth, customer satisfaction, and process improvement.
- Qualifications: 3+ years in account management or supply chain; proficient in Microsoft Office.
- Other info: Flexible working hours and travel required to meet customer needs.
The predicted salary is between 36000 - 60000 £ per year.
Location: Birmingham (Field-based with regular travel and weekly office visits to Studley)
Salary: Competitive (depending on experience) + Company Car/Allowance + Benefits
Contract Type: Full-time, Permanent
We are working with a leading supply chain services business to assist them in finding an Account Manager to join their field-based team, covering the Birmingham region. This is a client-facing role focused on asset tracking, commercial policy implementation, and customer account development. You’ll work directly with customers on-site to conduct audits, stock counts, and ensure all commercial and administrative agreements are fulfilled. You’ll also act as a trusted partner to identify growth opportunities, ensure compliance, and deliver excellent service.
- Customer & Supplier Management:
- Ensure consistent application of commercial, logistic, and financial processes.
- Educate customers on commercial policies and operational standards.
- Conduct physical inventories and investigate stock discrepancies.
- Make recommendations to meet customer needs and identify opportunities or risks in the market.
- Coordinate and standardise work processes to maximise customer satisfaction and reduce misuse of services.
- Propose improvements to enhance service delivery and process efficiency.
- Provide clear and timely updates on project status, asset usage, and customer compliance.
- Ensure the conditions of each contract are correctly implemented and monitored.
- Deliver quality reports on customer performance, market activity, and asset management insights.
Minimum of 3 years’ experience in a similar account management, asset management, or supply chain role. Proficient in Microsoft Office tools. Commercially Aware – Understands and supports business growth opportunities. Flexible – Willing to adjust working hours or travel to meet customer needs.
Company car or car allowance ~25 days holiday + birthday off ~4% employer pension contribution ~ Private medical insurance ~ Life assurance (4x salary) ~ Employee Assistance Programme (EAP – financial, legal, and mental health support) ~ Discounts programme ~ Full-time, 40 hours per week.
If you’re an experienced Account Manager with a background in logistics or supply chain, and enjoy working in the field with clients, this is an excellent opportunity to join a dynamic and well-supported team.
Manager-Account Manager employer: PYVITAL
Contact Detail:
PYVITAL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager-Account Manager
✨Tip Number 1
Familiarise yourself with the supply chain and logistics industry, especially in the Birmingham region. Understanding local market trends and customer needs will help you stand out during interviews.
✨Tip Number 2
Network with professionals in the field by attending industry events or joining relevant online forums. Building connections can provide valuable insights and potentially lead to referrals for the Account Manager position.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed customer accounts in the past. Highlight your experience with audits, stock counts, and compliance to demonstrate your suitability for the role.
✨Tip Number 4
Showcase your proficiency in Microsoft Office tools, as this is essential for reporting and communication. Consider brushing up on any advanced features that could enhance your efficiency in the role.
We think you need these skills to ace Manager-Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management, asset management, or supply chain roles. Use specific examples that demonstrate your ability to manage customer relationships and deliver results.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention your experience with commercial policy implementation and customer account development, and explain why you're a great fit for the team.
Highlight Relevant Skills: Emphasise your proficiency in Microsoft Office tools and your commercial awareness. Provide examples of how you've used these skills to improve service delivery or identify growth opportunities in previous roles.
Showcase Flexibility and Commitment: In your application, mention your willingness to travel and adjust working hours to meet customer needs. This shows that you are adaptable and committed to providing excellent service.
How to prepare for a job interview at PYVITAL
✨Know Your Numbers
As an Account Manager, you'll need to demonstrate your understanding of key metrics related to asset tracking and customer account development. Be prepared to discuss specific examples of how you've used data to drive decisions or improve processes in your previous roles.
✨Showcase Your Customer Management Skills
This role is client-facing, so it's crucial to highlight your experience in managing customer relationships. Prepare anecdotes that illustrate how you've successfully educated clients on policies, resolved issues, or identified growth opportunities in past positions.
✨Demonstrate Flexibility
Given the nature of the job, flexibility is key. Be ready to discuss instances where you've adjusted your schedule or travel plans to meet customer needs. This will show your potential employer that you're committed to providing excellent service.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle discrepancies or compliance issues. Think through potential challenges you might face in the role and how you would address them effectively.
