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- Tasks: Manage billing processes and support the accounting team in a dynamic remote role.
- Company: Join Iron Mountain, a global leader in information management and data protection.
- Benefits: Enjoy remote work flexibility and opportunities for professional growth.
- Why this job: Be part of a mission-driven company that values your unique contributions and skills.
- Qualifications: 2+ years in billing management; familiarity with Salesforce and Apttus is a plus.
- Other info: Iron Mountain promotes equal employment opportunities and values diversity.
The predicted salary is between 36000 - 60000 £ per year.
At Iron Mountain, we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
The Quote to Cash Administrator will participate in designing, implementing, and administering effective billing processes across multiple regions. The successful candidate will have experience working with SaaS billing and CRM systems. This person will review and monitor all transactional processes leading to billable services. This role encompasses a full Quote to Cash system and is diverse in its skill sets. This person will work closely and build successful relationships with leadership and key stakeholders throughout the organization to support and improve quote to cash processes within Salesforce and the Apttus Billing Platform.
Job Responsibilities:
- Daily administration and support of a global Apttus Billing Platform
- Assisting the Accounting team in aspects relating to various billing and AR functions, not limited to processing customer orders, assist with customer contract renewals, invoicing for services
- Process and review new customer orders, additional suborders, and customer contract renewals
- Participate in ongoing enhancement requests and intake for system improvement
- Collaborate with Salesforce team on training and process documentation
- Analyze Level 1 support Topics for targeted training and user adoption improvements
- Provide billing and customer support to the accounting and finance departments
- Measure and monitor billing and revenue activities to better enable and streamline accounting productivity
- Help to train new and existing users on how to use Apttus Configure Price Quote and Billing
- Keep Accounting and finance users informed about system functionality and enhancements using tools within the system
- Analyze and create business, functional, and technical requirements utilizing an Agile methodology
- Create and maintain documentation on processes, policies, application configuration, and help-related materials for users
Functional Knowledge, Skills, and Competencies:
- Strong analytical/problem-solving experience to deal with complex business problems, including risk definition, establishing quality control, and implementation of end-to-end solutions
- Detail-oriented, highly collaborative, and persistent in the face of obstacles or challenges
- Strong background in creation and delivery of internal communications
- A level of competence and flair for utilizing IT systems to deliver effective, practical solutions and for maintaining the integrity of client data at all times
- Outstanding reporting skills including Excel or Sheets – pivots, databases, sorting, and data manipulation
- Familiarity and experience with Finance ERP Systems
- Experience with Salesforce and/or Apttus Quote to Cash
- Ability to interpret contracts, amendments, and orders and translate them to standardized product orders and associated billing streams
- 2+ years of experience as a billing manager and/or handling order entry
- Exceptional communication skills, both written and oral in English (at a business and technical level) are essential
- Bachelor's degree, with a concentration in one of the following disciplines preferred: Finance, Information Technology, Accounting, Mathematics, or Engineering or equivalent work experience
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts.
Quote to Cash Administrator - Data Center ( UK Remote) employer: Iron Mountain
Contact Detail:
Iron Mountain Recruiting Team
accommodationrequest@ironmountain.com
StudySmarter Expert Advice 🤫
We think this is how you could land Quote to Cash Administrator - Data Center ( UK Remote)
✨Tip Number 1
Familiarise yourself with the Apttus Billing Platform and Salesforce, as these are crucial for the Quote to Cash Administrator role. Consider taking online courses or tutorials to enhance your understanding of these systems, which will help you stand out during the interview process.
✨Tip Number 2
Develop your analytical and problem-solving skills by working on real-world scenarios related to billing processes. This could involve creating mock reports or case studies that demonstrate your ability to handle complex business problems, which is a key requirement for this position.
✨Tip Number 3
Network with professionals in the finance and billing sectors, especially those who have experience with SaaS models. Engaging in conversations about industry trends and challenges can provide valuable insights and may even lead to referrals for the job.
✨Tip Number 4
Prepare to discuss your previous experiences with billing management and order entry during the interview. Be ready to share specific examples of how you've improved processes or resolved issues, as this will showcase your relevant expertise and problem-solving abilities.
We think you need these skills to ace Quote to Cash Administrator - Data Center ( UK Remote)
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Quote to Cash Administrator position. Understand the key responsibilities and required skills, especially those related to SaaS billing and CRM systems.
Tailor Your CV: Customise your CV to highlight relevant experience in billing processes, Salesforce, and Apttus. Emphasise your analytical skills and any previous roles that involved customer support or finance-related tasks.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and how your background aligns with Iron Mountain's mission. Mention specific experiences that demonstrate your problem-solving abilities and collaboration skills.
Highlight Communication Skills: Since exceptional communication skills are essential for this role, provide examples in your application of how you've effectively communicated complex information in previous positions, both in writing and verbally.
How to prepare for a job interview at Iron Mountain
✨Understand the Quote to Cash Process
Make sure you have a solid grasp of the Quote to Cash process, especially how it relates to billing and invoicing. Be prepared to discuss your experience with SaaS billing and CRM systems, as this will be crucial for the role.
✨Showcase Your Analytical Skills
Highlight your analytical and problem-solving abilities during the interview. Be ready to provide examples of how you've tackled complex business problems in the past, particularly in relation to billing and revenue activities.
✨Familiarise Yourself with Apttus and Salesforce
Since the role involves working closely with the Apttus Billing Platform and Salesforce, it's beneficial to familiarise yourself with these systems. If possible, mention any relevant experience or training you've had with these tools.
✨Prepare for Communication Scenarios
Given the importance of communication in this role, prepare for scenarios where you might need to explain technical concepts to non-technical stakeholders. Practice articulating your thoughts clearly and concisely, as exceptional communication skills are essential.
