Presales Engineer – Public Safety & Emergency Services Network Technology, London

Social network you want to login/join with: Presales Engineer – Public Safety & Emergency Services Network Technology, London, United Kingdom Client: Location: Job Category: Other – EU work permit required: Yes Job Reference: d05472033997 Job Views: 4 Posted: 02.06.2025 Expiry Date: 17.07.2025 Job Description: Job Description Our client is a global leader in public safety technology building omnichannel emergency service communications solutions. Following its growth across the Americas, the company is about to launch in the UK. The Presales role will be responsible for managing activities that combine technical and Sales & business operations capabilities. This individual will assist the UK VP in maintaining customer relationships and work with technical, product, and engineering teams to understand the product at a technical level and develop new products. The individual should be comfortable working in a technical environment and will need to explain the product and integration requirements to UK clients, following training from the global team. Position Requirements: At least 4 years of experience in a similar position, working with complex SaaS products (preferably in a fast-paced and ambitious environment). A degree or professional qualification is desirable, particularly in Software Engineering, Communication Engineering, or Electrical Engineering, or a record of experience demonstrating capability at a comparable level. Proven technical knowledge in IP networking. Architecture knowledge in Cloud services. Experience in managing the sales process, including technical and commercial aspects, building proposals, responding to tenders, and project implementations. Ability to present complex technical information to non-technical audiences. An understanding of government data management, accreditation, and assurance is a big advantage. Strong customer-facing approach and presentation skills. Excellent communication skills. A team player, self-motivated, and able to technically lead a project throughout its lifecycle. Background in blue light/public safety is a big advantage. Architecture knowledge in Cisco collaboration is a big advantage. Responsibilities: Client liaison and Pre-sale support (80%): Deep knowledge of company products, technology, and value proposition. Understanding customer needs and translating them into effective solutions. Responding to RFIs and RFPs. Preparing and delivering technical presentations. Identifying potential business opportunities. Collaborating with technical teams to develop solutions. Supporting pilots and product demos. Developing training and onboarding materials. Providing training and mentoring for partners. Training users on new products and features. Attending public safety and government technology events. Business Processes (20%): Supporting the UK VP and building company best practices. Assisting in building operational capability in the UK and Europe. #J-18808-Ljbffr