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- Tasks: Join us as a General Service Technician, performing vehicle maintenance and ensuring customer satisfaction.
- Company: Sullivan Tire is a family-operated leader in tire and automotive services for over 67 years.
- Benefits: Enjoy health insurance, paid time off, employee ownership, and a flexible work environment.
- Why this job: Be part of a supportive team that values family, quality service, and personal growth.
- Qualifications: Customer service skills, ability to lift 40-50 lbs, and a basic understanding of automotive services required.
- Other info: We promote a culture of respect and equal opportunity for all employees.
The predicted salary is between 24000 - 36000 £ per year.
Sullivan Tire, a leading tire and automotive service company, has been family operated for more than 67 years with over 1,200 employees and currently has an opportunity to be a General Service Technician. The General Service Technician performs entry-level vehicle maintenance repairs and services on customer’s vehicles while delivering the highest quality and customer satisfaction. Work with store management to ensure productivity, profitability, and customer satisfaction standards are met. Adheres to internal controls, policies, and procedures.
Responsibilities:
- Correctly mounts, dismounts, balances, and repairs passenger and light truck tires.
- Properly perform lube/oil/filter changes on domestic and foreign cars.
- Properly perform and document vehicle safety inspections.
- Perform unsupervised vehicle maintenance repairs including, but not limited to, headlights, fan belts, batteries, and wiper blade replacement.
- Maintain a neat and clean work area by properly disposing of all waste products.
- Assume other responsibilities as needed.
Requirements:
- Customer service focus in a retail environment.
- Ability to lift 40-50 lbs.
- Basic conflict resolution skills.
- Basic understanding of the automotive tire and auto service industry.
- Ability to multi-task in a fast-paced environment.
- Team player.
Benefits:
- Health Insurance- including Medical, Vision, and Dental.
- Life and Disability Insurance.
- Paid Holidays, Personal Time, and Vacation Time.
- Discounted Services.
- Employee Owned! ESOP - Employee Stock Ownership Plan.
- Flexible Spending.
- 401(k) with Company Match.
Sullivan Tire provides Equal Employment Opportunities for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability, and any other basis protected by federal, state, or local laws. Our company motto is “Treat everyone, customers, and fellow employees, as you would a member of your family.” Come and join our family!
General Service Technician employer: Shelby American, Inc.
Contact Detail:
Shelby American, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Service Technician
✨Tip Number 1
Familiarise yourself with the specific services offered by Sullivan Tire. Understanding their approach to customer satisfaction and the types of vehicles they service will help you demonstrate your knowledge during any interviews.
✨Tip Number 2
Showcase your customer service skills in any interactions you have with the company. Whether it's through a phone call or an in-person visit, being friendly and approachable can make a lasting impression.
✨Tip Number 3
Network with current or former employees of Sullivan Tire. They can provide valuable insights into the company culture and what it takes to succeed as a General Service Technician.
✨Tip Number 4
Prepare for potential technical questions related to vehicle maintenance and repairs. Brush up on basic automotive knowledge, especially regarding tires and common service tasks, to show your readiness for the role.
We think you need these skills to ace General Service Technician
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a General Service Technician. Familiarise yourself with tasks such as tire mounting, oil changes, and vehicle inspections to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in automotive services or customer service roles. Mention specific skills that align with the job description, such as conflict resolution and teamwork.
Craft a Strong Cover Letter: Write a personalised cover letter that reflects your passion for the automotive industry and your commitment to customer satisfaction. Use examples from your past experiences to demonstrate how you embody the company's motto of treating everyone like family.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are crucial in the automotive service industry.
How to prepare for a job interview at Shelby American, Inc.
✨Show Your Customer Service Skills
As a General Service Technician, you'll be interacting with customers regularly. Be prepared to discuss your previous customer service experiences and how you handle difficult situations. Demonstrating a friendly and helpful attitude can set you apart.
✨Know Your Automotive Basics
Brush up on your knowledge of basic vehicle maintenance and repairs, especially related to tires and oil changes. Being able to speak confidently about these topics will show that you're serious about the role and understand the industry.
✨Demonstrate Teamwork
This position requires working closely with store management and other technicians. Be ready to share examples of how you've successfully worked in a team environment in the past, highlighting your ability to collaborate and support your colleagues.
✨Prepare Questions for Them
Interviews are a two-way street. Prepare thoughtful questions about the company culture, training opportunities, and expectations for the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
