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For Companies At a Glance
- Tasks: Bridge product and client teams, explain tech aspects, and ensure seamless platform integration.
- Company: Harvey is a cutting-edge AI platform transforming legal and professional services with top-tier partnerships.
- Benefits: Enjoy competitive pay, remote work options, and the chance to work with industry leaders.
- Why this job: Join a fast-growing startup with a world-class team and significant impact on the future of AI.
- Qualifications: Experience in AI or software roles, strong communication skills, and a knack for customer engagement.
- Other info: Be part of a generational company with exponential growth opportunities.
The predicted salary is between 43200 - 72000 £ per year.
Harvey is a secure AI platform for legal and professional services that augments productivity and automates complex workflows. Harvey uses algorithms with reasoning-adept LLMs that have been customized and developed by our expert team of lawyers, engineers, and research scientists. We’ve found product market fit and are scaling our team very quickly.
Some reasons to join Harvey are:
- Exceptional product market fit: We have partnered with the largest law firms and professional service providers in the world.
- Strategic investors: Raised over $200 million from strategic investors.
- World-class team: Harvey is hiring the best talent from leading tech companies.
- Partnerships: Our engineers and researchers work directly with OpenAI to build the future of generative AI.
- Performance: 4x ARR in 2024. Competitive compensation.
Role Overview
The Senior Solutions Architect at Harvey.ai is a critical role that bridges the gap between our product team and client-facing teams. You will be responsible for explaining the technical aspects of Harvey, addressing security and architecture questions, configuring customer accounts, and ensuring seamless integration with our platform. Your expertise will be instrumental in driving upsell opportunities for additional SKUs and our API offerings.
What You’ll Do:
- Collaborate closely with the Go To Market and Customer Success teams to articulate the technical capabilities and benefits of Harvey.ai to prospective and existing clients.
- Address and resolve customer queries related to security, architecture, AI technology, and platform integration.
- Lead the setup and configuration of customer accounts, including Single Sign-On (SSO) and other authentication mechanisms.
- Work directly with customers to understand their requirements, design solutions, and ensure successful deployment of the Harvey.ai platform.
- Assist in the identification and pursuit of upsell opportunities, particularly around additional SKUs and API capabilities.
- Serve as a technical advisor during the sales process, providing guidance on best practices, technical feasibility, and product alignment with customer needs.
- Maintain a deep understanding of Harvey.ai’s architecture, security standards, and AI capabilities to effectively communicate with both technical and non-technical stakeholders.
- Collaborate with the product team to provide feedback and insights based on customer interactions, helping to inform future product development.
What You Have:
- Experience in a technical role related to AI or software solutions.
- Strong understanding of security, architecture, and integration processes.
- Proven ability to communicate complex technical concepts to a non-technical audience.
- Experience with customer account setup and configuration.
- Ability to identify upsell opportunities in a client-facing role.
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are in the early innings of a generational company. Joining early at a hypergrowth startup has proven to lead to exponential growth in responsibility, access, and ability. Apply here today!
Senior Solutions Architect, EMEA employer: harvey.ai
Contact Detail:
harvey.ai Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Solutions Architect, EMEA
✨Tip Number 1
Familiarise yourself with Harvey's AI platform and its unique features. Understanding the technical aspects and how they apply to legal and professional services will help you articulate these benefits effectively during interviews.
✨Tip Number 2
Network with professionals in the legal tech space, especially those who have experience with AI solutions. Engaging with current employees or industry experts can provide insights into the company culture and expectations for the Senior Solutions Architect role.
✨Tip Number 3
Prepare to discuss your experience with customer account setup and integration processes. Be ready to share specific examples of how you've successfully managed similar tasks in previous roles, as this will demonstrate your capability to handle the responsibilities outlined in the job description.
✨Tip Number 4
Stay updated on the latest trends in AI and security architecture. Being knowledgeable about current developments will not only impress your interviewers but also show that you're proactive and genuinely interested in the field.
We think you need these skills to ace Senior Solutions Architect, EMEA
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Senior Solutions Architect position at Harvey. Tailor your application to highlight relevant experience in AI, software solutions, and customer account management.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in technical roles related to AI or software solutions. Provide specific examples of how you've communicated complex technical concepts to non-technical audiences and any successful integrations you've managed.
Showcase Your Skills: Make sure to showcase your understanding of security, architecture, and integration processes. Mention any relevant certifications or training that demonstrate your expertise in these areas, as they are crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also expresses your enthusiasm for joining a fast-paced, innovative company like Harvey. Discuss how your skills align with their mission and how you can contribute to their growth.
How to prepare for a job interview at harvey.ai
✨Understand the Product Inside Out
Before your interview, make sure you have a solid grasp of Harvey's AI platform and its applications in legal and professional services. Familiarise yourself with how it augments productivity and automates workflows, as well as the specific algorithms used.
✨Prepare for Technical Questions
Given the technical nature of the Senior Solutions Architect role, be ready to discuss security, architecture, and integration processes. Brush up on relevant concepts and be prepared to explain them clearly, especially to non-technical stakeholders.
✨Showcase Your Customer Interaction Skills
Highlight your experience in client-facing roles where you've successfully communicated complex technical concepts. Be ready to share examples of how you've resolved customer queries and identified upsell opportunities in previous positions.
✨Demonstrate Collaboration Experience
This role requires close collaboration with various teams. Prepare to discuss instances where you've worked effectively with product, sales, or customer success teams to drive results. Emphasise your ability to gather feedback and contribute to product development.
