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- Tasks: Engage with gaming communities and manage social media interactions.
- Company: Join Keywords Studios, a global leader in community management for gaming.
- Benefits: Enjoy remote work flexibility, a fun culture, and exciting projects with top brands.
- Why this job: Be part of a diverse team passionate about video games and community engagement.
- Qualifications: 2+ years in community management; strong communication skills; passion for gaming required.
- Other info: Open to worldwide applicants; freelance options may be available.
The predicted salary is between 21600 - 36000 £ per year.
Please note the applications are open to candidates worldwide and are not limited to just UK residents. Feel free to apply regardless of location as these are 100% remote, Work-From-Home roles.
Currently, we are accepting spontaneous applications for multiple positions in the fields of Community Management and Social Media Management. Some of the responsibilities and requirements listed may not be applicable to all roles. Keywords Community Management is a global team of 100+ community professionals providing expert community and social media services to gaming and entertainment clients. Our team is growing, and we are always on the lookout for talented professionals who share our values and are passionate about the videogames industry. As well as getting to work with some of the world’s greatest games, we offer the chance to join a thriving community of community professionals, and to develop your skills and career alongside a diverse, global team.
Responsibilities
- Reviewing all incoming community interactions on different social media platforms and communicating directly with players.
- Responding to comments and player queries in a timely manner.
- Creating engaging content for social media.
- Building in-depth reports on community growth and engagement, and proposing improvements based on those findings.
- Assisting the developer by collating and reporting on player feedback.
- Helping foster and maintain a safe and welcoming environment for a game community.
- Moderating discussions and comments following set community guidelines.
- Proactively suggesting new ways to grow and care for your community.
- Creating and updating corresponding documentation as needed.
Requirements
- Minimum of 2 years’ experience in community management/social media in gaming on a professional basis.
- Excellent written and verbal communication skills in English.
- Bilingualism (particularly English with French, Spanish, or German) is a plus.
- Passionate about video games and social media.
- Strong understanding of social media/community management platforms/channels (Discord, Twitch, Reddit, Instagram, Facebook...)
- Expertise with social listening and social management best practices.
- Experience managing or moderating a thriving gaming community.
- Higher education in marketing, business administration, communication, adult education, or related fields.
Please ensure that your contact information, including your personal email address, location, and the languages you speak and write, is included on either your CV or your cover letter. Note that any position typically requires full-time availability although part-time availability might be considered (depending on our projects).
Benefits
- As a remote role, we offer flexibility and a nice work-life balance.
- Our company culture is fun, friendly, diverse, and inclusive, and we welcome people from all over the world.
- We work on exciting projects with global brands.
- We help the world’s greatest game development/publisher studios on community and social media management, while they work hard to develop stunning game experiences, including MMOs, AAA blockbusters, indie gems, and mobile hits.
- Depending on your location, as well as each project and its needs, the job could be open to freelance cooperation or employment contract if there is a possibility within our global footprint.
We would like to take this opportunity to thank you for considering our company as your next career move. We value diversity and inclusivity, and we are committed to creating a welcoming and supportive work environment for all our employees. We look forward to receiving your application and learning more about your experience and qualifications. Good luck, and we look forward to meeting you!
By providing your information in this application, you understand that we will collect and process your information in accordance with our Applicant Privacy Notice. For more information, please see our Applicant Privacy Notice at https://www.keywordsstudios.com/en/applicant-privacy-notice.
Spontaneous application Community Manager (Video Games) - Worldwide - Remote employer: Keyword Studios
Contact Detail:
Keyword Studios Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spontaneous application Community Manager (Video Games) - Worldwide - Remote
✨Tip Number 1
Make sure to showcase your passion for video games in any conversations or interviews. Share specific examples of games you love and how you've engaged with their communities, as this will resonate well with us.
✨Tip Number 2
Familiarise yourself with the latest trends in community management and social media within the gaming industry. Being able to discuss current events or popular games can demonstrate your knowledge and enthusiasm during discussions.
✨Tip Number 3
Network with other community managers and professionals in the gaming industry. Engaging with them on platforms like LinkedIn or Discord can help you gain insights and potentially get referrals that could boost your application.
✨Tip Number 4
Prepare to discuss your experience with various social media platforms and community management tools. Highlight any specific successes you've had in growing or engaging a community, as this will show us your capability in the role.
We think you need these skills to ace Spontaneous application Community Manager (Video Games) - Worldwide - Remote
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in community management and social media, particularly within the gaming industry. Use specific examples that demonstrate your skills and achievements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for video games and community engagement. Mention why you want to work with this company and how your values align with theirs.
Highlight Relevant Skills: Emphasise your communication skills, bilingual abilities, and familiarity with social media platforms. Mention any experience you have with community moderation and content creation.
Include Contact Information: Ensure your contact details are clearly stated in both your CV and cover letter. Include your email address, location, and the languages you speak and write to facilitate easy communication.
How to prepare for a job interview at Keyword Studios
✨Show Your Passion for Gaming
Make sure to express your enthusiasm for video games during the interview. Share your experiences with different games and communities, as this will demonstrate your genuine interest in the industry and align with the company's values.
✨Highlight Your Community Management Experience
Be prepared to discuss your previous roles in community management or social media. Provide specific examples of how you've engaged with players, handled feedback, and created content that resonated with the community.
✨Familiarise Yourself with Social Media Platforms
Since the role involves managing various social media channels, ensure you know the ins and outs of platforms like Discord, Twitch, and Reddit. Mention any tools or strategies you've used to enhance community engagement.
✨Prepare Questions for the Interviewers
Having thoughtful questions ready shows your interest in the role and the company. Ask about their community management strategies, team culture, or upcoming projects to demonstrate your proactive approach.
