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- Tasks: Lead and manage the Tax Services team, ensuring exceptional client service and operational efficiency.
- Company: Join Aztec Group, a growing partner in tax services, committed to client success and innovation.
- Benefits: Enjoy professional development training, potential for remote work, and a collaborative team culture.
- Why this job: Be part of a dynamic team influencing strategic initiatives and delivering impactful tax solutions.
- Qualifications: Strong leadership skills and experience in tax services are essential; quick learners welcome!
- Other info: Opportunity to influence technology-based solutions and expand service offerings.
The predicted salary is between 43200 - 72000 £ per year.
This new role will contribute to the overall success of the Aztec Group through the leadership of our Tax Services team in the UK, developing our client service offerings as we continue to expand as a partner to our clients. The role will lead the ongoing tax service delivery to our clients and contribute to the transformation of our tax services offering and the team that delivers them. There will also be opportunity to influence broader, Group-wide strategic Tax Services initiatives and objectives. Reporting to the Group Head of Tax Services, the individual will be a leader within the wider Group, with responsibility for leading operations within the jurisdiction in line with existing requirements, and identifying and implementing new services and revenue streams.
Key Responsibilities
- You will build, lead and manage a strong, engaged and growing Tax Services team who go above and beyond to deliver the service we’re renowned for.
- Be accountable and responsible for the jurisdictional P&L for the Tax Services team.
- Assist the development of a jurisdictional growth strategy and implementation plan for our UK Tax Services team.
- Partner with internal and external stakeholders to identify, pursue and deliver new services and operating models.
- Influence the design and implementation of technology-based solutions that drive exceptional client service, excellent user experience and deliver operational efficiencies.
- Work closely and collaboratively with Business Development (“BD”) and Marketing teams to position Aztec as an industry leader.
- Ensure effective use of client relationship management systems and processes to maximise client knowledge, increase revenue opportunities, and maximise client satisfaction.
- Provide relevant local tax trends to the business and Aztec’s clients.
- Contribute actively to Group-wide strategic initiatives and objectives.
- Develop and deliver the client service strategy to existing clients and into the wider marketplace.
- Ensure consistent and high-quality service delivery to Tax Services clients.
- Manage and maximise client satisfaction of Tax Services clients.
- Effectively manage, engage and develop the Tax Client Services team.
Governance
- Lead the Tax Services team in the UK.
- Participate in UK leadership team meetings and related matters.
- Support the Group Head of Tax Services with the leadership of the Tax Services business at a Group level.
KPIs
- Tax Services UK revenue.
- Tax Services UK gross margin.
- Productivity of the UK Tax Services team.
- Cash collection/debtor days of the UK Tax Services team.
- Satisfaction of UK Tax Services clients.
- Engagement of UK Tax Services team staff.
- Level of operational and/or compliance-related incidents and their significance.
Team
Tax Client Services team. We will provide the training, both in-house for relevant technical knowledge and also professional qualifications to enhance your professional development. You will need to be quick to learn new systems and great with people, as close working relationships between our colleagues and clients is at the heart of what we do.
Associate Director - Tax Services › employer: Aztec
Contact Detail:
Aztec Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Associate Director - Tax Services ›
✨Tip Number 1
Familiarise yourself with the latest trends in tax services and technology solutions. This knowledge will not only help you understand the role better but also allow you to engage in meaningful conversations during interviews.
✨Tip Number 2
Network with professionals in the tax services industry, especially those who have experience in leadership roles. Attend relevant events or webinars to build connections that could provide insights or referrals.
✨Tip Number 3
Prepare to discuss your experience in managing teams and driving client satisfaction. Be ready to share specific examples of how you've successfully led projects or initiatives that align with the responsibilities of this role.
✨Tip Number 4
Research Aztec Group's current tax service offerings and any recent developments. Understanding their business model and strategic goals will enable you to tailor your discussions and demonstrate your genuine interest in contributing to their success.
We think you need these skills to ace Associate Director - Tax Services ›
Some tips for your application 🫡
Understand the Role: Take time to thoroughly read the job description for the Associate Director - Tax Services position. Understand the key responsibilities and required skills, so you can tailor your application to highlight relevant experiences.
Tailor Your CV: Customise your CV to reflect your leadership experience in tax services and any relevant achievements. Use specific examples that demonstrate your ability to manage teams, develop strategies, and enhance client satisfaction.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also expresses your enthusiasm for the role. Mention how your vision aligns with Aztec Group's goals and how you can contribute to their success.
Highlight Relevant Skills: In your application, emphasise skills such as team management, strategic planning, and client relationship management. Provide concrete examples of how you've successfully implemented technology-based solutions or improved service delivery in previous roles.
How to prepare for a job interview at Aztec
✨Understand the Role Thoroughly
Make sure you have a deep understanding of the Associate Director - Tax Services role. Familiarise yourself with the key responsibilities and how they align with the overall goals of the Aztec Group. This will help you articulate how your experience and skills can contribute to their success.
✨Showcase Leadership Experience
As this role involves leading a team, be prepared to discuss your previous leadership experiences. Highlight specific examples where you've successfully managed teams, driven performance, and contributed to strategic initiatives. This will demonstrate your capability to lead the Tax Services team effectively.
✨Prepare for Client-Focused Questions
Given the emphasis on client service delivery, anticipate questions related to client management and satisfaction. Be ready to share examples of how you've built strong client relationships and delivered exceptional service in your past roles.
✨Discuss Innovation and Technology
The role requires influencing technology-based solutions for operational efficiency. Prepare to discuss any relevant experience you have with implementing new technologies or processes that improved service delivery. This shows your forward-thinking approach and adaptability in a changing environment.
