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For Companies At a Glance
- Tasks: Deliver engaging training sessions on cutting-edge tech topics like AI and Cloud.
- Company: Join an award-winning IT Solutions company based in Berkshire, known for innovation.
- Benefits: Enjoy international travel opportunities and a dynamic work environment.
- Why this job: Be part of a culture that values learning and collaboration while making a global impact.
- Qualifications: Degree educated with 2 years' experience in tech training; strong communication skills required.
- Other info: Willingness to travel internationally is essential for this role.
The predicted salary is between 36000 - 60000 £ per year.
Our clients are an award-winning IT Solutions company based in Berkshire. They are seeking to hire up to 2 Technical Trainers. The role involves SaaS, Cloud, AI, Unified Comms, Machine Learning, and more. International travel will be part of the job role (Japan, US, Germany, Holland, Australia, Portugal, just to name a few).
Key Responsibilities
- Delivery of in-room, Instructor Led Training (ILT) and virtual training.
- Fully prepare training facilities and lesson plans in advance of sessions.
- Ensure room requirements are advised of in good time, e.g., need for IT or other equipment.
- Ensure training starts on time and keeps on track.
- Emphasise group work and discussion to learn.
- Facilitate and coach as required.
- Ensure facilities are safe and compliant with any onsite policies/requirements.
- Test new delivery methods to ensure actual delivery is not hindered by foreseeable technical issues.
Content and Video Design and Creation
- Use photo, video, presentation, and instructional design software to design engaging learning materials for an ever-evolving product set.
- Identify learning needs/objectives for sessions/programmes and work with other Subject Matter Experts to design sessions that meet these needs effectively.
- Produce documents or other summary information to support visual/virtual content.
- Consider accessibility of content for those with special or learning needs.
Administration and Coordination
- Schedule sessions, meeting room bookings, invites, and tracking responses as required to ensure training is well attended and learners are prepared.
- Produce internal learning collateral or guides as necessary, advising on process as well as content.
- Ensure feedback and actions are collected from sessions/programmes.
- Prepare reports and analysis on learning data, e.g., attendance, feedback.
- Add, remove, and update user profiles on the LMS (Learning Management System).
- Load and monitor content onto the LMS.
Frequent national and international travel is a requirement of this role. Most training will be facilitated at our headquarters in Bracknell, but clients may require on-site training to minimise impact to their business. Therefore, willingness and ability to travel will be required.
Experience Required
The successful applicant will be presentable and highly articulate, showing a strong desire to communicate effectively at all levels. They will foster strong relationships with our clients and ensure long-lasting bonds of trust. The jobholder will consider themselves to be an ambassador for our client's business. Degree educated, with 2 years of experience in delivering high-quality courses within a business setting, specifically within the Tech, Telecoms, SaaS, or Cloud space. Note: Expect international travel for this position.
Technical Trainer (IT/Telecoms) employer: JAM IT Consultancy Ltd
Contact Detail:
JAM IT Consultancy Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Trainer (IT/Telecoms)
✨Tip Number 1
Familiarise yourself with the latest trends in SaaS, Cloud, AI, and Machine Learning. Being well-versed in these areas will not only boost your confidence but also demonstrate your commitment to staying current in the tech field.
✨Tip Number 2
Practice your presentation and training delivery skills. Since the role involves both in-person and virtual training, consider recording yourself to evaluate your style and effectiveness, ensuring you can engage learners effectively.
✨Tip Number 3
Network with professionals in the IT and Telecoms sectors. Attend industry events or webinars to connect with potential colleagues and clients, which can help you understand their needs and expectations better.
✨Tip Number 4
Be prepared to discuss your experience with Learning Management Systems (LMS) during interviews. Highlight any specific tools you've used and how you've successfully managed content and user profiles in previous roles.
We think you need these skills to ace Technical Trainer (IT/Telecoms)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT, Telecoms, and training delivery. Emphasise any previous roles where you have designed or delivered training, especially in SaaS, Cloud, or AI.
Craft a Compelling Cover Letter: In your cover letter, express your passion for teaching and technology. Mention specific experiences that demonstrate your ability to engage learners and adapt to different training environments.
Showcase Your Communication Skills: Since the role requires effective communication at all levels, provide examples of how you've successfully communicated complex information in previous roles. This could be through presentations, training sessions, or written materials.
Highlight Your Flexibility and Travel Readiness: Given the international travel aspect of the job, mention any previous travel experiences and your willingness to adapt to different cultures and environments. This shows you are ready for the demands of the role.
How to prepare for a job interview at JAM IT Consultancy Ltd
✨Showcase Your Technical Knowledge
Make sure to brush up on the latest trends in SaaS, Cloud, AI, and Machine Learning. Be prepared to discuss how these technologies can be applied in training scenarios, as this will demonstrate your expertise and relevance to the role.
✨Prepare Engaging Training Materials
Since the role involves designing learning materials, think about examples of engaging content you've created in the past. Bring samples or ideas to the interview to showcase your creativity and understanding of instructional design.
✨Emphasise Your Communication Skills
As a Technical Trainer, effective communication is key. Practice articulating complex concepts in simple terms, and be ready to provide examples of how you've successfully facilitated group discussions or coached others in previous roles.
✨Demonstrate Your Flexibility and Travel Readiness
Given the international travel aspect of the job, express your enthusiasm for travelling and adapting to different environments. Share any relevant experiences you have had with travel or working in diverse settings to highlight your adaptability.
