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For Companies At a Glance
- Tasks: Manage vehicle availability and ensure customer service flows smoothly.
- Company: Join Hertz, a leading global car rental company with a strong reputation.
- Benefits: Enjoy 25 days annual leave and up to 40% off rentals.
- Why this job: Be part of a dynamic team that values results and fosters a positive work environment.
- Qualifications: Experience in fleet coordination and proficiency in Excel, Word & Outlook preferred.
- Other info: Opportunity to influence and drive change in a fast-paced setting.
The predicted salary is between 28800 - 43200 £ per year.
This role is known for executing the business plan; by having the right car, in the right place, at the right time, and through fluid and agile management of the car park and ready line to ensure effective customer service flow.
A Day in the Life: To ensure every mechanical fault on our vehicles are dealt with timely and efficiently. The correct car is available for the demand of our customers, and supporting the flow of customers by doing this.
What You’ll Do:
- Responsible for all o/c vehicles that come into location on their shift.
- Updating of MARS to ensure all vehicles are in the correct status.
- Working with the fleet manager & Multi location manager ensuring the correct fleet is ready for customers.
- Manages all body shop requests and on site maintenance.
- Processes all off site dealership bookings.
- Contributes to department performance by meeting key metrics such as non rev management.
What We’re Looking For:
- Level of experience in fleet co-ordination preferred.
- Moderate proficiency in Excel, Word & Outlook.
- Ability to collaborate with internal and external stakeholders across multiple functions and locations.
- Ability to influence.
- Flexible and adaptable; ability to work effectively in ambiguous situations.
- Excellent verbal and written communication skills.
- Results driven, ability to make decisions and help solve problems.
- Ability to drive process and organisational change.
- Ability to motivate and keep a positive attitude in a fast-paced environment.
- Ability to work under minimal supervision with a goal-oriented mindset.
- Ability to see the big picture and leverage critical thinking and decision-making skills.
- Excellent organisation, time management, delegation, and prioritisation skills.
- Courageous leadership and accountability.
What You’ll Strive For: Department focus areas including the below.
- NPS Target.
- Utilisation Target.
- Non Rev Management.
What You’ll Get:
- Up to 40% off the base rate of any standard Hertz rental in a Corporate country.
- 25 days annual leave.
- Employee Assistance Programme for employees and family.
Fleet Controller employer: Hertz Europe Ltd
Contact Detail:
Hertz Europe Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fleet Controller
✨Tip Number 1
Familiarise yourself with fleet management software and tools, especially MARS, as this will be crucial for your role. Understanding how to efficiently update vehicle statuses and manage bookings will set you apart from other candidates.
✨Tip Number 2
Showcase your ability to collaborate by preparing examples of past experiences where you worked with multiple stakeholders. Highlighting your communication skills and how you influenced outcomes can demonstrate your fit for the team.
✨Tip Number 3
Be ready to discuss how you've handled fast-paced or ambiguous situations in previous roles. Providing specific examples of your problem-solving skills and adaptability will illustrate your capability to thrive in this environment.
✨Tip Number 4
Research the key metrics mentioned in the job description, such as NPS Target and Utilization Target. Being knowledgeable about these areas will show your commitment to contributing to the department's performance and success.
We think you need these skills to ace Fleet Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in fleet coordination and management. Emphasise your proficiency in Excel, Word, and Outlook, as well as any previous roles that required collaboration with stakeholders.
Craft a Compelling Cover Letter: In your cover letter, explain why you are passionate about the Fleet Controller role. Mention specific examples of how you've successfully managed vehicle fleets or improved processes in past positions.
Showcase Communication Skills: Since excellent verbal and written communication skills are crucial for this role, consider including a brief section in your application that demonstrates your ability to communicate effectively, perhaps through a relevant project or experience.
Highlight Problem-Solving Abilities: Use your application to illustrate your problem-solving skills. Provide examples of how you've made decisions in fast-paced environments and how those decisions positively impacted your previous employers.
How to prepare for a job interview at Hertz Europe Ltd
✨Show Your Fleet Knowledge
Make sure to brush up on your knowledge of fleet management and vehicle maintenance. Be prepared to discuss how you would handle mechanical faults and ensure the right cars are available for customers.
✨Demonstrate Your Excel Skills
Since moderate proficiency in Excel is required, be ready to talk about your experience with data management and analysis. You might even want to mention specific functions or tools you've used to manage fleet data effectively.
✨Highlight Your Communication Skills
This role requires excellent verbal and written communication skills. Prepare examples of how you've successfully collaborated with stakeholders in previous roles, especially in fast-paced environments.
✨Emphasise Problem-Solving Abilities
Be ready to discuss situations where you've had to make quick decisions or solve problems under pressure. Highlight your ability to stay positive and motivated while managing multiple tasks.
