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- Tasks: Provide top-notch customer service and keep rooms sparkling clean.
- Company: Join a vibrant hospitality team dedicated to exceptional guest experiences.
- Benefits: Flexible shifts, uniform provided, and in-house training to boost your skills.
- Why this job: Perfect for those who love hospitality and want to make guests feel at home.
- Qualifications: A positive attitude and passion for customer service are a must!
- Other info: Shifts vary weekly; must be eligible to work in the UK.
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Ensure an exceptional customer service is provided at all times
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Comply with Health and Safety Policy at all times
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Clean and service bedroom accommodation to the expected standards, following correct procedures
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Clean public areas including stairs and corridors to the expected standards, following correct procedures
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Fully stock and tidy housekeeping trolleys and cupboards at the end of each shift
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Remove from use and report any faulty equipment following the correct reporting procedures
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Carry out any other reasonable task as requested by a member of the management team
Working hours are between 9:00 and 15:00, Monday to Sunday. Number of shifts will vary per week. Shifts are available on as and when required basis as per business needs
Uniform (excluding footwear) and in-house training are provided.
You must be eligible to work in the UK.
We are looking for a genuine person with warmth and enthusiasm, who will bring a positive can-do attitude to work every day. A genuine passion for hospitality and customer service is essential, as well as excellent interpersonal skills.
Casual Room Attendant employer: Cranfield University
Contact Detail:
Cranfield University Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Room Attendant
✨Tip Number 1
Show your enthusiasm for hospitality during any interactions. Whether it's in a casual conversation or during an interview, let your passion for customer service shine through.
✨Tip Number 2
Familiarize yourself with health and safety policies relevant to the hospitality industry. Being knowledgeable about these procedures can set you apart as a candidate who takes their responsibilities seriously.
✨Tip Number 3
Demonstrate your ability to work well in a team. Share examples of how you've collaborated with others in previous roles, as teamwork is crucial in a housekeeping environment.
✨Tip Number 4
Be prepared to discuss your flexibility regarding working hours. Since shifts vary, showing that you're adaptable and willing to take on different schedules will make you a more attractive candidate.
We think you need these skills to ace Casual Room Attendant
Some tips for your application 🫡
Highlight Customer Service Skills: Make sure to emphasize your experience in providing exceptional customer service. Use specific examples that showcase your warmth, enthusiasm, and positive attitude.
Detail Relevant Experience: Include any previous roles related to housekeeping or hospitality. Describe your responsibilities and how they align with the job description, particularly focusing on cleaning standards and procedures.
Showcase Interpersonal Skills: Demonstrate your excellent interpersonal skills by mentioning instances where you effectively communicated with guests or team members. This will highlight your ability to work well in a team and provide great service.
Express Passion for Hospitality: Convey your genuine passion for the hospitality industry in your application. Share what motivates you to work in this field and how you can contribute positively to the team.
How to prepare for a job interview at Cranfield University
✨Show Your Passion for Hospitality
Make sure to express your genuine passion for hospitality during the interview. Share any previous experiences where you provided exceptional customer service, as this will demonstrate your enthusiasm and commitment to the role.
✨Understand Health and Safety Policies
Familiarize yourself with basic health and safety policies relevant to the hospitality industry. Be prepared to discuss how you would comply with these policies while performing your duties, as this shows your awareness and responsibility.
✨Highlight Your Attention to Detail
As a Room Attendant, attention to detail is crucial. Provide examples of how you ensure cleanliness and organization in your previous roles. This will reassure the interviewer that you can meet the expected standards.
✨Demonstrate Flexibility and Team Spirit
Since shifts vary and teamwork is essential, be ready to discuss your flexibility regarding working hours and your ability to collaborate with others. Share instances where you successfully worked as part of a team or adapted to changing circumstances.
