Receptionist/Ward clerk

Receptionist/Ward clerk

Nuneaton Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide clerical support and ensure accurate medical records in a busy ward environment.
  • Company: Join George Eliot Hospital, a trusted healthcare provider dedicated to patient care.
  • Benefits: Enjoy a supportive team atmosphere and the chance to make a real difference in patients' lives.
  • Why this job: This role offers hands-on experience in healthcare and the opportunity to connect with patients and families.
  • Qualifications: No specific qualifications required; just bring your enthusiasm and willingness to learn!
  • Other info: Located in Nuneaton, this position is perfect for those looking to start a career in healthcare.

The predicted salary is between 24000 - 36000 £ per year.

  • To provide a comprehensive ward clerk service to the ward area, ensuring the ward complies with good medical records practice in line with the George Eliot Hospital Medical Records Policy.

  • To provide an efficient and professional clerical service to the Nursing, Medical and Surgical Teams.

  • To communicate over the telephone and personally with patients, patients representatives and relatives relaying accurate and applicable information as required.

  • To receive and welcome patients and relatives to the Ward area.

  • To work as part of a team and support the Department to ensure consistent and effective administrative service is maintained at all times

George Eliot Hospital

College Street

Nuneaton

CV10 7DJ, http://www.geh.nhs.uk/ (Opens in a new tab), siziwe.moyo@geh.nhs.uk

02476865118

Receptionist/Ward clerk employer: George Eliot Hospital NHS Trust

At George Eliot Hospital, we pride ourselves on being an excellent employer, offering a supportive and collaborative work environment for our Receptionist/Ward Clerk role. Our commitment to employee growth is reflected in ongoing training opportunities and a culture that values teamwork and communication, ensuring you feel empowered and appreciated. Located in Nuneaton, we provide a unique chance to make a meaningful impact in patient care while enjoying the benefits of working in a dynamic healthcare setting.
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Contact Detail:

George Eliot Hospital NHS Trust Recruiting Team

+442476865118

siziwe.moyo@geh.nhs.uk

StudySmarter Expert Advice 🤫

We think this is how you could land Receptionist/Ward clerk

✨Tip Number 1

Familiarize yourself with the George Eliot Hospital Medical Records Policy. Understanding the policies and procedures will show that you are proactive and serious about maintaining good medical records practice.

✨Tip Number 2

Practice your communication skills, especially over the phone. As a receptionist/ward clerk, you'll need to relay information clearly and accurately, so consider role-playing scenarios with friends or family.

✨Tip Number 3

Highlight your teamwork experience in your conversations. Being part of a cohesive team is crucial in a hospital setting, so be ready to share examples of how you've successfully collaborated with others.

✨Tip Number 4

Visit the ward area if possible before your interview. This will give you a feel for the environment and allow you to ask informed questions, demonstrating your genuine interest in the position.

We think you need these skills to ace Receptionist/Ward clerk

Excellent Communication Skills
Customer Service Orientation
Attention to Detail
Organizational Skills
Teamwork
Time Management
Proficiency in Medical Terminology
Data Entry Skills
Confidentiality and Privacy Awareness
Problem-Solving Skills
Ability to Work Under Pressure
Adaptability
Basic IT Skills
Knowledge of Medical Records Practices

Some tips for your application 🫡

Understand the Role: Make sure to thoroughly read the job description for the Receptionist/Ward Clerk position. Understand the key responsibilities and required skills, such as providing clerical support and effective communication with patients and their families.

Tailor Your CV: Customize your CV to highlight relevant experience in administrative roles, particularly in healthcare settings. Emphasize your ability to manage medical records and provide excellent customer service.

Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and explains why you are a good fit. Mention specific experiences that demonstrate your organizational skills and ability to work as part of a team.

Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for the role.

How to prepare for a job interview at George Eliot Hospital NHS Trust

✨Know the Medical Records Policy

Familiarize yourself with the George Eliot Hospital Medical Records Policy. Understanding the guidelines will show your commitment to maintaining good medical records practice, which is crucial for the role.

✨Demonstrate Communication Skills

Prepare to showcase your communication skills during the interview. Practice how you would relay information to patients and their relatives, as effective communication is key in this position.

✨Teamwork is Essential

Be ready to discuss your experience working in a team environment. Highlight examples where you supported colleagues or contributed to a team goal, as this role requires collaboration with Nursing, Medical, and Surgical Teams.

✨Showcase Your Organizational Skills

As a ward clerk, you'll need to manage various clerical tasks efficiently. Prepare examples of how you've successfully organized your workload in previous roles to demonstrate your ability to maintain an effective administrative service.

Receptionist/Ward clerk
George Eliot Hospital NHS Trust
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