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- Tasks: Assist customers and ensure a smooth experience at the clubhouse.
- Company: Join Eastbourne Downs Golf Club, dedicated to community and sports promotion.
- Benefits: Enjoy free golf, 50% off food, and great training opportunities.
- Why this job: Be part of a fun team while enhancing your customer service skills.
- Qualifications: Must have a passion for customer service and some relevant experience.
- Other info: Flexible shifts including weekends; ideal for students looking for part-time work.
The predicted salary is between 20000 - 30000 £ per year.
Eastbourne Downs Golf Club is seeking a Clubhouse Assistant. The role involves working with customers, fellow staff, and management to ensure a smooth customer experience. The successful candidate will have a passion for excellent customer service and experience in a similar customer-facing role. At Get Golfing CIO, we are committed to supporting local communities and promoting the benefits of sports facilities, and the Front Of House role is an essential part of this mission.
Responsibilities:
- Greeting customers with a friendly and welcoming demeanour.
- Providing information and assistance to customers in person or on the phone.
- Fun and outgoing personality.
- Great customer service skills.
- Flexibility to work a variety of shifts which will include weekends and evenings.
- Duties include serving customers, taking orders, clearing tables, cashing up, and generally following company procedures.
- Communicating effectively with colleagues and management to ensure a seamless customer experience.
- Maintaining clean and organized front-of-house areas.
Minimum Requirements:
- A passion for excellent customer service.
- Proven customer-facing experience, preferably in the sports or hospitality industry.
- Exceptional communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Flexibility to work varying schedules, including nights and weekends.
- Knowledge of and passion for sports and related products/services.
- 18+ is preferred due to alcohol sales throughout the venue.
Benefits:
- Pension Plans.
- Training & Development.
- Free Golf.
- 50% discount on food and beverage.
- Staff referral programme.
Clubhouse Assistant employer: Get Golfing
Contact Detail:
Get Golfing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clubhouse Assistant
✨Tip Number 1
Make sure to showcase your passion for customer service during any interactions. Whether it's in a casual conversation or during an interview, let your enthusiasm shine through. This will help you stand out as someone who genuinely cares about providing a great experience.
✨Tip Number 2
Familiarise yourself with the Eastbourne Downs Golf Club and its community initiatives. Being knowledgeable about the club's mission and values will demonstrate your commitment and alignment with their goals, making you a more attractive candidate.
✨Tip Number 3
Prepare to discuss your previous customer-facing experiences in detail. Think of specific examples where you excelled in providing excellent service, especially in fast-paced environments like hospitality or sports. This will show that you have the skills they are looking for.
✨Tip Number 4
Be ready to demonstrate your flexibility regarding working hours. Since the role requires shifts that include evenings and weekends, expressing your willingness to adapt your schedule can set you apart from other candidates.
We think you need these skills to ace Clubhouse Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Clubhouse Assistant position. Tailor your application to highlight your relevant experience in customer service and any specific skills that align with the role.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for excellent customer service and your enthusiasm for working in a sports or hospitality environment. Mention any previous experience that showcases your ability to handle customer interactions effectively.
Highlight Relevant Experience: In your CV, emphasise your customer-facing roles, particularly in the sports or hospitality sectors. Use specific examples to demonstrate your communication skills, organisational abilities, and flexibility in working various shifts.
Proofread Your Application: Before submitting your application, make sure to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer service role.
How to prepare for a job interview at Get Golfing
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service during the interview. Share specific examples from your past experiences where you went above and beyond to help a customer, as this will demonstrate your commitment to the role.
✨Demonstrate Your Communication Skills
Since effective communication is key in this role, be prepared to showcase your interpersonal skills. Practice answering questions clearly and confidently, and consider how you can convey information in a friendly and approachable manner.
✨Highlight Your Flexibility
The job requires working various shifts, including weekends and evenings. Be ready to discuss your availability and willingness to adapt to different schedules, as this will show that you are a reliable candidate who can meet the demands of the role.
✨Know Your Sports
Having a passion for sports and knowledge about related products or services can set you apart. Brush up on your understanding of the sports industry and be prepared to discuss your interests, as this aligns with the club's mission and values.
