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- Tasks: Manage hotel operations overnight, ensuring guest satisfaction and brand standards.
- Company: Join Malmaison, a vibrant hospitality brand known for its exceptional service and unique atmosphere.
- Benefits: Enjoy free staff parking, discounted stays, high street discounts, and wellness initiatives.
- Why this job: Be part of a fun team, develop your career, and create unforgettable guest experiences.
- Qualifications: No specific qualifications required; just bring your passion for hospitality and high standards.
- Other info: Flexible shifts, sustainability-focused, and opportunities for internal progression.
4 on / 4 off - Free Staff Parking
Rate of Pay / Hours: Earn £13.50 per hour + Generous Company Benefits, Training & Development
Type of contract: Permanent, 42 hours a week
Location: Edinburgh
Get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for life with Malmaison. Are high standards second nature to you? Do you love people and making guests smile every day knowing you have delivered celebrity service? Do you want to be part of something different, working with the best food, drink and a brand you will be proud of? We love Food, Wine and Cocktails - almost as much as you do!
The Night Manager oversees the running of the hotel from sundown to sunrise. This is a hands-on role managing the guest expectations and ensuring the standards of the brand are maintained. We create memories that the guest will never forget. This could be the next step for you into a Head of Department position within Malmaison – we actively encourage internal development and progression, Onwards and Upwards.
In addition to competitive rates of pay we offer:
- Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
- Discounted Friends and Family Room Rate with 50% off best available rate.
- 35% off your bill when you dine in our Brasseries and Bistros.
- Fully funded Apprenticeship programmes that support you in developing your career.
- High Street Discounts on a range of high street shops, experiences, holidays and much more.
- Cycle to work scheme – save up to 40% on a wide range of bikes.
- Healthcare Cash Plans - dental, optical, medical and more available from £5 per month.
- Referral schemes that pay up to £1500 (just for getting your mates jobs!).
- A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
- We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more.
- We work with Wagestream giving instant access to your pay as it’s earned.
- We also offer complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast.
- We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
- Employee Assistance Programme – free, confidential advice available 24/7 to you and your family.
Plus on completing your probationary period you will be provided with:
- Private Medical Healthcare.
- Bonus Plan based on clear and transparent KPI’s.
- Critical Illness cover.
- Life Assurance.
Our Sustainability Goals:
- 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK.
- We recycle a minimum of 70% of the waste from our hotels.
- We have moved to a chemical-free cleaning system in our bedrooms and public areas and an enzyme-based eco-friendly system for our kitchens.
- Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.
Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Night Manager employer: Malmaison
Contact Detail:
Malmaison Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Manager
✨Tip Number 1
Familiarise yourself with Malmaison's brand values and service standards. Understanding what makes their guest experience unique will help you demonstrate your alignment with their expectations during the interview.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams or handled challenging situations in previous roles. This will highlight your capability to oversee hotel operations effectively.
✨Tip Number 3
Research the local Edinburgh hospitality scene and be ready to discuss how you can contribute to Malmaison's success in that market. This shows your commitment and understanding of the environment you'll be working in.
✨Tip Number 4
Prepare thoughtful questions about the role and the company culture. This not only demonstrates your interest but also helps you assess if Malmaison is the right fit for you.
We think you need these skills to ace Night Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Night Manager at Malmaison. Highlight your experience in managing guest expectations and maintaining high standards in your application.
Tailor Your CV: Customise your CV to reflect relevant experience in hospitality management, particularly during night shifts. Emphasise any previous roles where you delivered exceptional customer service or managed teams.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your ability to create memorable experiences for guests. Mention specific examples from your past work that demonstrate your skills and commitment to high standards.
Showcase Your Personality: Malmaison values personality as much as experience. In your application, let your enthusiasm for food, drink, and guest service shine through. Use a friendly tone to convey your love for the industry and your desire to be part of their team.
How to prepare for a job interview at Malmaison
✨Show Your Passion for Hospitality
Make sure to express your love for the hospitality industry during the interview. Share specific examples of how you've gone above and beyond to create memorable experiences for guests, as this aligns with the brand's focus on delivering celebrity service.
✨Demonstrate Leadership Skills
As a Night Manager, you'll be overseeing hotel operations. Highlight any previous leadership roles or experiences where you successfully managed a team or handled challenging situations, showcasing your ability to maintain high standards and guest satisfaction.
✨Familiarise Yourself with the Brand
Research Malmaison and its unique offerings before the interview. Understanding their values, sustainability goals, and the perks they offer can help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Prepare Questions for the Interviewers
Have a few thoughtful questions ready to ask at the end of the interview. This shows your enthusiasm for the role and helps you gauge if the company culture and values align with your own, especially regarding career development opportunities.
