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- Tasks: Join our Housekeeping team to ensure guest bedrooms are spotless and welcoming.
- Company: Malmaison offers stylish, boutique hotels across the UK with a focus on luxury and hospitality.
- Benefits: Enjoy competitive pay, discounted stays, high street discounts, and wellness initiatives.
- Why this job: Be part of a vibrant team, make a difference, and grow your career with apprenticeship opportunities.
- Qualifications: No experience needed, just bring a positive attitude and a willingness to learn.
- Other info: Flexible shifts, eco-friendly practices, and a supportive work environment await you!
Rate of Pay / Hours: Earn up to £12.75 per hour (Senior Room Attendant) plus company benefits & rewards.
Type of Contract: Permanent
Location: Edinburgh
Working as part of the Housekeeping team you will ensure all guest bedrooms within the hotel are cleaned on a daily basis to the highest of standards. You will have an eye for detail and naturally high standards to meet our guests' expectations of a perfect night’s stay.
Working as a Room Attendant you will be interacting with our Guests so conversational English is essential, as is the ability to work on your own for periods of time. You will be a vital cog in the Malmaison machine ensuring all bedrooms are clean and tidy for our guests' arrival and continued stays.
Need flexibility: You will predominantly work set shifts, usually between 9am – 3pm, 5 days out of 7. Shift start times can be flexible between 9am – 10am. If desired earlier start times can be discussed at interview as well as flexible contracts or just weekend work.
Being a Room Attendant is hard work and will require a level of fitness in order to complete this vital role. Full training in the use of chemicals and equipment will be provided. Experience in a similar role isn’t required but a positive attitude and desire to make a difference within the hotel is essential.
We actively encourage internal development and progression and Malmaison is on target to have 100 new apprentices in the business by year end. Candidates for this position would be given the opportunity to enrol on our apprenticeship scheme after they have completed their probationary period.
In addition to competitive rates of pay we offer:
- Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
- Discounted Friends and Family Room Rate with 50% off best available rate.
- 35% off your bill when you dine in our Brasseries and Bistros.
- Fully funded Apprenticeship programmes that support you in developing your career.
- High Street Discounts on a range of high street shops, experiences, holidays and much more.
- Cycle to work scheme – save up to 40% on a wide range of bikes.
- Healthcare Cash Plans - dental, optical, medical and more available from £5 per month.
- Referral schemes that pay up to £1500 (just for getting your mates jobs!).
- A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
- Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more.
- Wagestream giving instant access to your pay as it’s earned.
- Complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast.
- Employee Assistance Programme – free, confidential advice available 24/7 to you and your family.
Our Sustainability Goals:
- 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK.
- We recycle a minimum of 70% of the waste from our hotels.
- We have moved to a chemical-free cleaning system in our bedrooms and public areas and an enzyme-based eco-friendly system for our kitchens.
- Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.
Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Room Attendant employer: Malmaison
Contact Detail:
Malmaison Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Attendant
✨Tip Number 1
Familiarise yourself with the Malmaison brand and its values. Understanding their commitment to luxury and high standards will help you align your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your conversational English skills, as you'll be interacting with guests regularly. Engaging in casual conversations with friends or family can boost your confidence and help you communicate effectively during your interview.
✨Tip Number 3
Demonstrate your flexibility and willingness to adapt to different shift patterns. Be prepared to discuss your availability and any preferences for early start times during the interview, as this shows your eagerness to fit into their scheduling needs.
✨Tip Number 4
Highlight any previous experience in customer service or teamwork, even if it's not directly related to housekeeping. This can showcase your positive attitude and ability to contribute to a collaborative environment, which is essential for a Room Attendant role.
We think you need these skills to ace Room Attendant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant experience, even if it's not directly in housekeeping. Emphasise your attention to detail and ability to work independently, as these are key traits for a Room Attendant.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at Malmaison specifically and how your positive attitude aligns with their values.
Highlight Communication Skills: Since conversational English is essential for this role, ensure you mention any experiences where you've successfully communicated with guests or worked in customer service. This will demonstrate your suitability for interacting with guests.
Show Willingness to Learn: Express your eagerness to undergo training and develop within the role. Mention any previous experiences where you've quickly adapted to new tasks or learned new skills, which will resonate with their focus on internal development.
How to prepare for a job interview at Malmaison
✨Show Your Attention to Detail
As a Room Attendant, having an eye for detail is crucial. During the interview, be prepared to discuss how you ensure cleanliness and organisation in your previous roles or even at home. Share specific examples that highlight your meticulous nature.
✨Demonstrate Your Communication Skills
Since you'll be interacting with guests, it's important to showcase your conversational English skills. Practice common hospitality phrases and be ready to engage in a friendly conversation during the interview to demonstrate your ability to connect with guests.
✨Express Your Flexibility
The role requires flexibility in working hours. Be open about your availability and willingness to adapt to different shift patterns. This shows that you're committed to meeting the needs of the hotel and its guests.
✨Highlight Your Positive Attitude
A positive attitude is essential for this role. During the interview, convey your enthusiasm for the position and your desire to contribute positively to the team. Share instances where your attitude made a difference in your work environment.
