Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and motivate the team while ensuring top-notch customer service.
- Company: Join Upham Inns, a growing collection of premium pubs in beautiful locations.
- Benefits: Earn up to £13/hour, enjoy flexible shifts, and access 5,000+ discounts with our lifestyle card.
- Why this job: Be part of a passionate team in a thriving business with clear growth opportunities.
- Qualifications: Must be 18+, have restaurant experience, and excellent communication skills.
- Other info: Participate in ongoing training and development while enjoying staff perks like meal discounts.
If you are looking for a new challenge in a growing business, then read on!
What’s in it for you?
- Up to £13.00 per hour plus a share of Tronc
- Flexible shift patterns
- Up to 33% off meals taken off duty for you and up to 6 guests
- 33% off our hotel accommodation & 20% for Friends and Family
- Development program with a clear pathway to General Manager
- Access to the lifestyle card – which will provide you with instant access to over 5,000 discounts across all aspects of their lifestyle.
- Service Awards
- A Birthday Gift
- Refer a friend and Chef recruitment incentives of up to £1000
Shift Supervisor Requirements:
- Have a proven track record of restaurant experience
- Be at least 18 years of age due to licensing laws
- You’ll be a great communicator
- You’ll have great decision-making skills
- You should be confident
- You’ll need to be organised
- General knowledge of food, wine and beer
- Have the Right to work in the UK
- Willingness to work a flexible schedule, including weekends and holidays
Shift Supervisor Responsibilities:
- Take responsibility for teamwork, leading and motivating team members
- Hold pre-session briefings as and when appropriate and make sure the team are fully briefed and trained on any new amended food and drink products, and any promotional activity
- Assist in implementing and driving promotional activities
- Support and coach team members to upsell
- Deal with any issues that arise during each shift promptly and professionally, seeking advice from the general manager where necessary
- Lead by example to ensure that the highest possible levels of customer service are delivered by team members at all times
- Liaise with other departments including kitchen and door teams in the business to ensure every customer experiences a consistent level of service
- Assist the General and Assistant Managers as and when necessary to make the business run effectively and efficiently
- Participate in ongoing training and development
- Must have an eagerness to take advantage of new opportunities
- Learning different skills
As a Front of House Team Leader, you will need to be able to demonstrate passion and energy to develop team members resulting in focused customer service and exceptional standards.
What do we do?
We own a collection of beautiful and individual premium pubs across Southern England. Our pubs are in idyllic settings in country villages and towns, where we are proud to be the quality local of the area, serving high quality fresh pub food in a cozy pub ambience. Most of our pubs have some charming bedrooms as well. New to our growing family is Harper’s Steakhouse, a new premium American Steakhouse brand that we started rolling out last year.
It’s an exciting time to join us! Upham Inns is growing, and we want you to grow with us and be part of our success. We’ve been busy investing in our business and we are seeing some great results. So, we want to continue to grow our pub family and we are looking to recruit passionate people into our team.
We are looking for great people to join us. Our company is big enough to support you but small enough to care about your individual needs. We are a friendly, hands-on team who have a passion for running great pubs. We are always on the lookout for like-minded people who have the desire to work and grow with us.
Shift Supervisor - The Running Horse employer: Upham Inns
Contact Detail:
Upham Inns Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Supervisor - The Running Horse
✨Tip Number 1
Familiarise yourself with the specific offerings and atmosphere of The Running Horse. Understanding the unique aspects of our pub will help you connect with the team during your interview and demonstrate your genuine interest in the role.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully motivated and managed a team in previous roles. This will highlight your ability to take on the responsibilities of a Shift Supervisor effectively.
✨Tip Number 3
Be ready to discuss your knowledge of food, wine, and beer. Having a solid understanding of our menu and beverage offerings will not only impress us but also show that you're prepared to lead and train your team.
✨Tip Number 4
Demonstrate your flexibility and willingness to work varied shifts, including weekends and holidays. This is crucial for the role, and showing that you're adaptable will make you a more attractive candidate.
We think you need these skills to ace Shift Supervisor - The Running Horse
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant restaurant experience and showcases your leadership skills. Emphasise any previous roles where you led a team or managed shifts, as this will resonate with the Shift Supervisor position.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the hospitality industry. Mention specific experiences that demonstrate your decision-making skills and ability to motivate a team. Show enthusiasm for joining Upham Inns and contributing to their success.
Highlight Relevant Skills: In your application, clearly outline your communication skills, organisational abilities, and knowledge of food and beverages. These are key attributes for the role, so make sure they stand out in your written materials.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality sector.
How to prepare for a job interview at Upham Inns
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific experiences that highlight your love for customer service and how you enjoy creating memorable experiences for guests.
✨Demonstrate Leadership Skills
As a Shift Supervisor, you'll need to lead and motivate your team. Prepare examples of how you've successfully managed a team in the past, including any challenges you faced and how you overcame them.
✨Know the Menu Inside Out
Familiarise yourself with the food, wine, and beer offerings at The Running Horse. Being knowledgeable about the menu will not only impress your interviewers but also show your commitment to providing excellent service.
✨Prepare for Scenario Questions
Expect questions that assess your decision-making and problem-solving skills. Think of scenarios where you had to deal with difficult situations or customer complaints, and be ready to explain how you handled them effectively.
