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- Tasks: Prepare delicious food, create displays, handle cash, and ensure hygiene standards.
- Company: Join Compass Group Ireland, a supportive company that values individuality and invests in its people.
- Benefits: Enjoy opportunities for growth, recognition for hard work, and a friendly team environment.
- Why this job: Be part of a passionate team dedicated to exceptional customer experiences and personal development.
- Qualifications: Enthusiastic attitude, teamwork skills, reliability, and catering experience preferred but not essential.
- Other info: We celebrate diversity and are committed to an inclusive workplace for all.
The predicted salary is between 24000 - 36000 £ per year.
As a Customer Services Assistant, you'll be part of a dynamic, fast-paced team, contributing to a positive and friendly work environment. The role offers numerous opportunities for growth within a company that values individuality and invests in its employees. Your hard work will be recognised and rewarded, making it an excellent chance to advance in a supportive setting.
We are looking for someone just like you to help us deliver exceptional customer experience for Compass Group Ireland on a full time basis, contracted to 37.5 hours per week.
Your key responsibilities will include:
- Preparing delicious, high-quality food that delights our clients and customers
- Creating attractive food and counter displays
- Representing Compass Group Ireland and maintaining a positive brand image
- Handling cash and operating the cash register
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Our ideal Customer Services Assistant will:
- Have an enthusiastic can-do attitude
- Display passion for delivering excellent customer service
- Be an excellent team player
- Arrive equipped with a desire to succeed in your role
- Thrive working under pressure
- Demonstrate outstanding timekeeping and reliability
- Have a safety-first mind set
- Have experience within a similar catering-related role, but this isn’t essential.
At Compass Ireland, our people are our business. When you join the Compass Group you will be joining a supportive network of incredible individuals, each united by their passion for going the extra mile for the organisations we partner with. We are building a team who care about providing a great customer experience and want to grow and develop as we do. We are dedicated to investing in every colleague joining us and pride ourselves on being an equal opportunity employer; we celebrate diversity and are committed to building an inclusive environment for all our colleagues.
Customer Service Assistant employer: Compass Group Ireland
Contact Detail:
Compass Group Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant
✨Tip Number 1
Show your enthusiasm! When you get the chance to speak with us, let your passion for customer service shine through. Share specific examples of how you've gone above and beyond for customers in the past.
✨Tip Number 2
Familiarise yourself with Compass Group Ireland's values and mission. During any interactions, mention how your personal values align with ours, especially regarding teamwork and delivering exceptional service.
✨Tip Number 3
Prepare to discuss your ability to thrive under pressure. Think of scenarios where you've successfully managed busy situations or tight deadlines, as this role requires a can-do attitude in a fast-paced environment.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and what it takes to succeed as a Customer Services Assistant, which can help you stand out during the selection process.
We think you need these skills to ace Customer Service Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualities required for the Customer Service Assistant position. Tailor your application to highlight how your skills and experiences align with these requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention specific aspects of Compass Group Ireland that resonate with you, such as their commitment to employee growth and diversity.
Highlight Relevant Experience: In your CV, emphasise any previous experience in customer service or catering roles. Use specific examples to demonstrate your ability to thrive in fast-paced environments and your passion for delivering excellent customer service.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at Compass Group Ireland
✨Show Your Enthusiasm
Make sure to express your passion for customer service during the interview. Share examples of how you've gone the extra mile for customers in the past, as this aligns perfectly with what Compass Group Ireland values.
✨Demonstrate Team Spirit
Since the role requires being part of a dynamic team, highlight your experiences working collaboratively. Discuss how you contribute to a positive work environment and support your colleagues.
✨Prepare for Fast-Paced Scenarios
Be ready to discuss how you handle pressure and manage time effectively. You might be asked situational questions, so think of examples where you've thrived in a busy setting.
✨Understand Food Safety Standards
Familiarise yourself with basic food handling and hygiene standards. Even if you don't have extensive experience, showing that you understand the importance of these regulations will impress your interviewers.
