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For Companies At a Glance
- Tasks: Engage customers with exceptional service and create a welcoming store environment.
- Company: Join Abercrombie & Fitch Co., a global leader in stylish apparel for all ages.
- Benefits: Enjoy flexible schedules, merchandise discounts, and career advancement opportunities.
- Why this job: Be part of a vibrant team that celebrates individuality and fosters personal growth.
- Qualifications: Looking for adaptable, detail-oriented individuals with strong work ethics.
- Other info: This is a part-time entry-level role perfect for students!
Join to apply for the role at Abercrombie & Fitch Co.
Company Description
Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com.
At Abercrombie & Fitch Co., we lead with purpose and always put our people first. We’re proud to offer equitable compensation and benefits, including flexibility and competitive Paid Time Off, as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities.
Job Description
The Brand Representative is truly engaged. They provide great customer service by anticipating and responding to customer needs. An individual who is outgoing, stylish, and helpful. They demonstrate a keen awareness of the store environment by ensuring they always remain approachable and warm. They are able to initiate conversations and connect with the customer by communicating in a genuine and articulate way; that ensures the customer is always the first priority. Demonstrates relatable, confident and highly social behaviours on the sales floor that translate into closing the sale.
What You’ll Do
- Customer Experience
- Store Presentation and Sales Floor Communication
- Asset Protection and Shrink Policies and Procedures
- Training and Development
Qualifications
What it Takes
- Adaptability / Flexibility
- Applied Learning
- Attention to Detail
- Multi-Tasking
- Work Ethic
Additional Information
What You’ll Get
- Merchandise Discount
- Flexible Schedule
- Opportunities for Career Advancement
- Opportunity to Become a Brand Affiliate
- Training and Development
- A Global Team of People Who'll Celebrate you for Being YOU
Any job offers for this role could be subject to and conditional upon the applicant carrying out applicable work visa formalities. You could be contacted by the company to find out which documents you will need to provide.
Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer.
Seniority level: Entry level
Employment type: Part-time
Job function: Sales, Other, and Customer Service
Industries: Retail and Apparel & Fashion
Hollister Co. - Brand Representative, St. James Quarter employer: abercrombie-fitch-co.
Contact Detail:
abercrombie-fitch-co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hollister Co. - Brand Representative, St. James Quarter
✨Tip Number 1
Familiarise yourself with Hollister's brand identity and values. Understanding their target audience and the lifestyle they promote will help you connect with customers and demonstrate your fit for the role.
✨Tip Number 2
Practice your communication skills by engaging with friends or family in a retail-like scenario. Being able to initiate conversations and respond to customer needs is crucial for a Brand Representative.
✨Tip Number 3
Showcase your adaptability and flexibility by being open to different roles within the store. This can highlight your willingness to learn and grow, which is highly valued in retail environments.
✨Tip Number 4
Visit the St. James Quarter location before your interview. Familiarising yourself with the store layout and current promotions will give you an edge in demonstrating your enthusiasm and knowledge during the application process.
We think you need these skills to ace Hollister Co. - Brand Representative, St. James Quarter
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Brand Representative at Hollister Co. Familiarise yourself with their customer service expectations and how to create a welcoming store environment.
Tailor Your CV: Highlight relevant experience in retail or customer service on your CV. Use specific examples that demonstrate your adaptability, attention to detail, and ability to connect with customers.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the brand. Mention why you want to work for Hollister Co. and how your values align with theirs, particularly in terms of customer engagement.
Showcase Your Style: As a Brand Representative, your personal style is important. Ensure your application reflects your fashion sense and understanding of the brand's aesthetic, as this will resonate well with the hiring team.
How to prepare for a job interview at abercrombie-fitch-co.
✨Show Your Style
As a Brand Representative, your personal style is important. Dress in a way that reflects the Hollister brand while also showcasing your individuality. This will help you connect with the company's image and demonstrate your understanding of their target audience.
✨Engage with Enthusiasm
During the interview, be sure to express your passion for customer service. Share examples of how you've gone above and beyond to assist customers in the past. This will highlight your ability to create a welcoming atmosphere, which is key for this role.
✨Demonstrate Communication Skills
Practice articulating your thoughts clearly and confidently. The interviewers will be looking for candidates who can initiate conversations and connect with customers effectively. Consider role-playing common customer interactions to prepare.
✨Research the Brand
Familiarise yourself with Hollister's products, values, and recent campaigns. Showing that you understand the brand and its mission will impress the interviewers and demonstrate your commitment to being a part of their team.
