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- Tasks: Promote digital services and assist residents with online applications.
- Company: Join a dynamic team focused on community engagement and support.
- Benefits: Enjoy a competitive salary and the chance to make a real impact.
- Why this job: Empower others while developing your skills in a supportive environment.
- Qualifications: Diploma required; strong communication and teaching skills preferred.
- Other info: Immediate start available; perfect for those passionate about helping others.
Working Location: Clementi
Contract Duration: 5 Months (Extendable)
Working Hours: Monday – Thursday: 8.30am – 6pm, Friday: 8.30am – 5.30pm
Basic Salary: $2,390 per month
Responsibilities:
- Promote the use of digital/online services for walk-in residents.
- Assist residents in applying for financial assistance schemes.
- Help them to complete the online application form.
- Help them to prepare and upload required documents onto the portal.
- Explain the need for forms that require their signature and help them to sign the forms digitally, where necessary.
- Check applicant’s record and/or status of application.
Requirements:
- Minimum Diploma in any discipline.
- Possess ability to teach digital skills to residents from various walks of life.
- Strong interpersonal and communication skills.
- Empathetic and patient.
- Proactive and self-motivated.
- Ability to speak a vernacular language/dialect would be advantageous.
- Relevant volunteering/working experience in the social service sector, community engagement and/or customer service.
- Immediate starters (No notice period).
Interested candidates, please forward a copy of your resume to: justin.lee@tg-hr.com. We regret to inform that only shortlisted candidates will be notified.
Justin Lee Registration No: R22107715 APBA TG Human Resource Pte Ltd EA License: 14C7275
[GOVT] Digital Ambassador (West / 5-Months) - JL employer: APBA TG HUMAN RESOURCE PTE. LTD.
Contact Detail:
APBA TG HUMAN RESOURCE PTE. LTD. Recruiting Team
justin.lee@tg-hr.com
StudySmarter Expert Advice 🤫
We think this is how you could land [GOVT] Digital Ambassador (West / 5-Months) - JL
✨Tip Number 1
Familiarise yourself with the digital services and financial assistance schemes that you will be promoting. Understanding these services inside out will enable you to confidently assist residents and answer their questions effectively.
✨Tip Number 2
Practice your communication skills, especially in explaining complex digital processes in simple terms. Role-playing scenarios with friends or family can help you become more comfortable and empathetic when interacting with residents.
✨Tip Number 3
Highlight any relevant volunteering or work experience in community engagement or customer service during your interactions. Sharing specific examples of how you've helped others in similar situations can make a strong impression.
✨Tip Number 4
If you speak a vernacular language or dialect, be sure to mention this in conversations. It can be a significant advantage in connecting with residents and making them feel more comfortable while seeking assistance.
We think you need these skills to ace [GOVT] Digital Ambassador (West / 5-Months) - JL
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the responsibilities and requirements. Tailor your application to highlight how your skills and experiences align with the role of a Digital Ambassador.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, especially in digital skills training, community engagement, or customer service. Use bullet points for clarity and focus on achievements.
Write a Strong Cover Letter: In your cover letter, express your passion for helping residents with digital services. Mention specific examples of your interpersonal skills and any relevant experience in social services that demonstrate your suitability for the role.
Proofread Your Application: Before submitting, double-check your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at APBA TG HUMAN RESOURCE PTE. LTD.
✨Show Your Digital Skills
Since the role involves promoting digital services, be prepared to demonstrate your own digital skills. Share examples of how you've used technology to assist others, especially in a community or customer service context.
✨Emphasise Empathy and Patience
This position requires strong interpersonal skills. During the interview, highlight experiences where you've shown empathy and patience, particularly when helping individuals who may struggle with technology.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities. Prepare for scenarios where you might need to assist a resident with their application process, and think about how you would guide them step-by-step.
✨Research the Organisation
Familiarise yourself with the organisation's mission and values. Understanding their approach to community engagement will help you align your answers with their goals and show your genuine interest in the role.
