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For Companies At a Glance
- Tasks: Guide customers through their car buying journey and deliver exceptional service.
- Company: Join Group 1 Automotive, a leading global automotive group with 114 dealerships in the UK.
- Benefits: Enjoy 33 days of leave, exclusive discounts, flexible working, and 24/7 healthcare support.
- Why this job: Be part of a dynamic team focused on creating outstanding customer experiences and personal growth.
- Qualifications: Previous sales or customer service experience is preferred; enthusiasm and a Full UK driving licence are essential.
- Other info: Diversity is valued; we encourage all passionate candidates to apply, regardless of experience.
The predicted salary is between 28800 - 43200 £ per year.
Fun, exciting, rewarding work. Join us for the ride! Working with world-class brands as a Sales Executive you’ll have the drive to deliver outstanding and trusted experiences for our customers. As part of a successful, global automotive group, you’ll broaden your experience across both sites and brands. And with the right support from us, you’ll be able to progress as high as you can aim.
What We Can Offer You
- Enjoy 33 days of annual leave (including bank holidays) to rest and recharge
- Save money every day with our exclusive retail discounts
- Drive a great deal with discounts on new and used cars, plus servicing offers
- Plan for the years ahead with our company pension scheme
- Balance home and work with our industry-leading family-friendly policies designed to help you spend more time with the people that matter
- Commute for less with our cycle-to-work scheme
- Prioritise your wellbeing with dedicated support for you and your family
- 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily
- Make a difference with a paid day to volunteer in your community
- Invest in your future with our company share purchase plan
- Earn financial rewards when you refer a friend to join the team
- Keep learning and growing with our training and development opportunities for everyone
- Life assurance with the option to increase cover
- We’re open to flexible working options - just ask
What You’ll Do Day To Day
- Guide customers through a seamless journey, from the initial welcome to negotiation and the handover of their purchased vehicle
- Actively prospect for new customers via telephone, attend product launches and events, and maintain a comprehensive enquiry database
- Maintain in-depth product knowledge and continuously enhance expertise through manufacturer-led training sessions
- Recommend suitable add-on products that align with customer needs and preferences
- Ensure the effective use of customer enquiry management systems for optimal tracking and follow-up
- Deliver outstanding customer service that fosters loyalty and encourages referrals
Helpful Skills And Qualifications
- Previous experience in a sales or customer service role, demonstrating the ability to achieve targets and build relationships
- Ability to deliver first-class customer service with energy and enthusiasm
- A genuine interest in helping customers and contributing to the team’s success
- Strong organisational skills with the ability to meet deadlines, with excellent attention to detail
- Exceptional listening and communication skills, focused on understanding customer needs
- Must hold a Full UK driving licence
We value diversity and believe it strengthens our team. If you don’t meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.
Be part of something big
Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail. But you don’t need to love cars to work with us - you just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.
Our Values
At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all that we do: Respect - Integrity - Transparency - Teamwork - Professionalism. These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.
Sales Executive employer: Group 1 Automotive UK
Contact Detail:
Group 1 Automotive UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Executive
✨Tip Number 1
Familiarise yourself with BMW's latest models and features. Being knowledgeable about the products will not only impress your interviewers but also show your genuine interest in the brand.
✨Tip Number 2
Network with current employees or industry professionals on platforms like LinkedIn. Engaging with them can provide you with insider insights about the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss your previous sales experiences in detail. Think of specific examples where you exceeded targets or provided exceptional customer service, as these stories will resonate well with the hiring team.
✨Tip Number 4
Showcase your enthusiasm for customer service during any interactions with the company. Whether it's through a phone call or an informal chat, demonstrating your passion for helping customers can set you apart from other candidates.
We think you need these skills to ace Sales Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant sales and customer service experience. Emphasise any achievements in meeting targets and building relationships, as these are key for the Sales Executive role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to work with BMW Ipswich and how your skills align with their values of respect, integrity, and teamwork.
Showcase Your Customer Service Skills: In your application, provide examples of how you've delivered outstanding customer service in previous roles. Highlight your ability to listen to customer needs and provide tailored solutions, as this is crucial for the position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important traits for a Sales Executive.
How to prepare for a job interview at Group 1 Automotive UK
✨Research the Brand
Before your interview, take some time to learn about BMW and its values. Understanding the brand's ethos will help you align your answers with what they stand for, showing that you're genuinely interested in being part of their team.
✨Showcase Your Sales Skills
Prepare examples from your previous experience where you've successfully met sales targets or provided exceptional customer service. Be ready to discuss how you built relationships with customers and how you can bring that same energy to the role.
✨Demonstrate Enthusiasm
During the interview, let your passion for customer service shine through. Speak about your genuine interest in helping customers and how you can contribute to creating outstanding experiences, as this aligns with the company's mission.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. This could include inquiries about training opportunities, team dynamics, or how success is measured in the role. It shows that you're engaged and serious about the position.
