Senior Dealer

Company Description

Grosvenor is the leading Casino operator in the UK, offering the highest quality gaming and leisure experiences in an environment committed to safer gambling. We aim to excite and entertain our customers, providing memorable experiences that encourage repeat visits.

Our casinos are dynamic and rewarding workplaces, with roles spanning gaming and customer service, offering opportunities to develop existing skills and acquire new ones. As the largest operator in the UK, we provide structured development programmes to support career growth.

At Grosvenor, we operate 24/7, dedicated to safer gambling and fostering an inclusive, diverse, and engaged team.

Job Location: Grosvenor Casino, London SW7 4LJ

Would you like to join our team of STARS at Grosvenor Casino as a senior dealer? We rely on you to help deliver our promise to excite and entertain! If you have the right attitude, are professional, stay calm under pressure, and can provide discreet service to our discerning customers, we want to hear from you!

You will:

• Acknowledge, welcome, and assist customers in gaming
• Live our values of Service, Teamwork, Ambition, Responsibility, and Solutions
• Collaborate and work as part of the wider casino team
• Understand the games, payouts, and identify high-value members
• Connect with first-time customers, explaining game procedures
• Follow guidance from the CADS, gaming supervisor, and/or Pit boss to meet table demand and deliver excellent service
• Participate in the daily safe count ritual

Qualifications:

• A fantastic personality
• Minimum of 3 years\’ experience
• Current PFL licence issued by the Gaming Commission
• Ability to work shifts at any time, including weekends and bank holidays

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